News Muncher - searching for consumentenbond

1 week ago

Consumer group warns air travel ticket websites are unfairly overcharging customers

NL Times

Air Travel Booking Consumentenbond Booking Directly Ticket Websites

3 weeks ago

Advertising authority rejects Consumer Association's shrinkflation complaints

NL Times

The Advertising Code Committee has rejected three complaints filed by the Consumentenbond about inflation. “We find it reprehensible when manufacturers and supermarkets secretly put less in a package without lowering the price,” said Sandra Molenaar, director of the consumers’ association. “You cannot expect consumers to check the contents of a package with every purchase.” The Consumentenbond filed these complaints after …

Rcc Consumentenbond

4 months ago

D-Reizen, Prisvrij still misleading consumers with travel offers: Consumers' Association

NL Times

D-Reizen and Prijsvrij are still misleading consumers with special offers on travel packages, the Consumentenbond reported after a follow-up investigation into travel packages that turn out pricier than advertised. Other travel organizations in the Netherlands have made improvements since the consumers’ association’s previous warning. “A large part of the sold-out trips and incorrect offers still appeared on the sites.” “It …

Offers Price Consumers Travel Providers Consumentenbond Prijsvrij

8 months, 1 week ago

Court approves mass claim against Mercedes and Renault for manipulated diesel tests

NL Times

The Car Claim Foundation will be allowed to start a collective lawsuit on behalf of the owners of Mercedes-Benz and Renault diesel cars with manipulated emissions test results, the Amsterdam court decided on Wednesday. The Car Claim Foundation is supported by the Dutch consumer association, Consumentenbond, and will attempt to get compensation for over 100,000 drivers whom the car manufacturers …

Court Car Mercedes Renault Consumentenbond Claim Foundation

8 months, 1 week ago

Albert Heijn supermarket prices don't add up: Consumer group

Dutch News

Consumer association Consumentenbond is taking the Albert Heijn supermarket group to court to find out more about cash register mistakes which have led to shoppers paying more than they should. The association’s research shows that AH, Jumbo and Plus receipts are often likely to be wrong when checked against the prices of goods in the stores. Albert Heijn has been …

8 months, 1 week ago

Albert Heijn supermarket prices don't add up: Consumer group

Dutch News

Consumer association Consumentenbond is taking the Albert Heijn supermarket group to court to find out more about cash register mistakes which have led to shoppers paying more than they should. The association’s research shows that AH, Jumbo and Plus receipts are often likely to be wrong when checked against the prices of goods in the stores. Albert Heijn has been …

9 months, 1 week ago

Gates to keep babies off stairs often very unsafe, warns consumer group

NL Times

The gates households use to prevent babies from trying to climb up and down staircases are often extremely unsafe, and should not be used, warned Dutch consumer affairs association Consumentenbond. “There were also examples where children could use parts of the gate to climb over, or where the opening under the gate was too large,” the organization said. The organization …

Gates Gate

9 months, 4 weeks ago

Travel agencies still luring clients with misleading officers, Dutch consumer group says

NL Times

Travel agencies are still trying to lure customers with misleading offers, the Consumentenbond concluded after new research. Early last year, travel agencies promised improvement after a similar study by the Consumentenbond reached similar conclusions. “Yet we still see countless misleading ANVR, the association for travel agencies, stressed that travel companies must comply with laws and regulations and the advertising code …

Travel Consumer Offers Association Travel Agencies Consumentenbond

9 months, 4 weeks ago

Consumer group warns holiday firms over hidden charges

Dutch News

The Dutch consumer association Consumentenbond has warned Dutch operators it will take legal action if they continue to place “misleading adverts” for holidays on their websites. In other cases, airports were not named which could mean “you end up flying from Dusseldorf and return to Brussels,” spokeswoman Babs van der Staak told broadcaster NOS. “Then try and get home in …

Dutch Consumentenbond Holiday Firms

9 months, 4 weeks ago

Consumer group warns holiday firms over hidden charges

Dutch News

The Dutch consumer association Consumentenbond has warned Dutch operators it will take legal action if they continue to place “misleading adverts” for holidays on their websites. In other cases, airports were not named which could mean “you end up flying from Dusseldorf and return to Brussels,” spokeswoman Babs van der Staak told broadcaster NOS. “Then try and get home in …

Dutch Consumentenbond Holiday Firms

11 months, 3 weeks ago

Organization hopes to claim €50 million in damages from Daihatsu

NL Times

The Dutch organization Daihatsuclaim hopes to recover over 50 million euros in damages from the car manufacturer, Daihatsu. “Due to this negative news, it is expected that the value of a Daihatsu passenger car will drop by 25 percent", the organization said last week. The issue could also affect Toyota IQ owners, as Daihatsu also supplied parts for those cars. …

Dutch Netherlands Car Daihatsu

11 months, 3 weeks ago

Fletcher Hotels accused of adding hidden fees to promotional vouchers

NL Times

Fletcher Hotels is still not fully transparent about the hidden costs buyers must pay when acquiring a hotel voucher, and thus their offers seem more attractive than they really are, alleged consumer association Consumentenbond. The hotel group charges customers trying to use the vouchers additional reservation fees, and a "handling and tax fee," Consumentenbond said. “If we can make using …

Consumer Dutch Hotel Fletcher Vouchers Consumentenbond

1 year, 1 month ago

New warnings issued over fraudulent webshops ahead of holiday season

NL Times

As the holiday season approaches, the Dutch consumer organizations again urged Netherlands residents to be wary of dodgy online stores. In the hope of reducing the number of victims, the organizations have launched a campaign: “First check reviews, then order.” The police’s National Internet Fraud Reporting Center expects over 40,000 reports of purchase and sales fraud this year. About 14,000 …

Online Review

1 year, 3 months ago

Dutch consumers' group sues Google over privacy violations in data collection

NL Times

The consumer association Consumentenbond filed a lawsuit against Google. According to the organization, the way in which the tech company collects people’s data violates privacy rules. The association wants Google to stop this and is also demanding compensation of 750 euros per user. It is now up to the judge to put a stop to Google’s practices.” In March, the …

Google Consumentenbond Dutch Personal

1 year, 4 months ago

Second-hand car driver wins Volkswagen pollution case

Dutch News

Car maker Volkswagen has been ordered to pay €1,500 in compensation to the owner of a second hand vehicle because the car had been fitted with software which disguised how polluting it was. According to the Dutch consumers association Consumentenbond, this is the first time in the Netherlands that the company has been ordered to pay cash to a second-hand …

Car Volkswagen

1 year, 4 months ago

Second-hand car driver wins Volkswagen pollution case

Dutch News

Car maker Volkswagen has been ordered to pay €1,500 in compensation to the owner of a second hand vehicle because the car had been fitted with software which disguised how polluting it was. According to the Dutch consumers association Consumentenbond, this is the first time in the Netherlands that the company has been ordered to pay cash to a second-hand …

Car Volkswagen

1 year, 4 months ago

Volkswagen must also compensate buyers of second-hand cars for diesel scandal

NL Times

Buyers of second-hand Volkswagen may also be eligible en masse for compensation for the car manufacturer’s software that messed with emission data on diesel vehicles. “The subdistrict court ruled, among other things, that Volkswagen withheld essential information for a purchase decision,” said Consumentenbond director Sandra Molenaar. Our goal is to tighten the net around VW and to encourage the company …

Court Volkswagen Diesel Consumentenbond

1 year, 5 months ago

Amsterdam police ask VanMoof customers to stop accusing the company of theft

NL Times

The Amsterdam police have received many accusations of criminality and questions from VanMoof customers who believe their bicycles were stolen by the the company, the Amsterdam police said on social media this week. "The customers who have bought a bicycle here or have given their VanMoof bicycle for repair, ask whether they can report the theft to the police or …

Amsterdam Company Customers Consumentenbond Bicycle Vanmoof Vanmoof Customers

1 year, 5 months ago

Retailers now using recommended price to mislead consumers with discounts

NL Times

After the Netherlands banned retailers from increasing prices shortly before offering discounts to make their deals seem bigger, they’ve now turned to using “recommended retail prices” to achieve the same effect, according to the Consumentenbond. Retailers quickly found a way around this by now showing the recommended retail price instead of the original price, according to the consumers’ association. For …

Retail Prices Discount Price Recommended Consumentenbond Recommended Price

1 year, 7 months ago

Dutch consumers group plans privacy case against Google

Dutch News

Dutch consumers lobby group Consumentenbond said on Tuesday it is preparing a mass claim against Google for infringing the privacy of users. “Google exploits its users and makes enormous profits from doing this,” Consumentenbond chief Sandra Molenaar said. Google has been getting rich at the expense of the privacy of consumers for years and this has to stop.” The lobby …

Dutch Privacy Google Consumentenbond

1 year, 8 months ago

Errors on supermarket bills are unacceptable, says consumer group

NL Times

Supermarkets Albert Heijn, Jumbo and Plus are still making mistakes by putting incorrect amounts on receipts. The Dutch consumer association Consumentenbond said on Tuesday that new research showed that there are still many problems where the price stated on the store shelf does not match the price charged at checkout. The union called it "unacceptable and definitely unlawful," and said …

Price Jumbo Consumentenbond Group Supermarket

2 years, 1 month ago

Dutch drivers planning massive lawsuit against Renault for diesel emissions fraud

NL Times

Automotive group Renault is being taken to court in the Netherlands because of a new mass claim in connection with the diesel emissions scandal. According to the foundation Emission Claim, the French company manipulated results of diesel vehicle emissions for years, and as a result, the vehicles emit up to sixteen times the legal amount of harmful nitrogen oxide. In …

Netherlands Car Renault Claim Diesel Planning Mass Emission Claim

2 years, 2 months ago

False pricing at Albert Heijn, Jumbo prompts warning from consumer advocates

NL Times

A sign at Albert Heijn advertises Duracell AA batteries for 5.39 euros. The consumer protection organization sent "mystery shoppers" to Albert Heijn, Lidl, Aldi, Jumbo and Plus to investigate whether the supermarkets were following through with advertised offers. They found that Jumbo, Albert Heijn and Plus tended to overcharge at the checkout for items that were advertised in the store …

Jumbo Lidl Albert Consumentenbond Heijn

2 years, 2 months ago

Last day for airline passengers hit by Schiphol chaos to apply for compensation

NL Times

Today is the last day people who missed their flight due to chaos at Schiphol can apply for compensation from the airport. Staff shortages in security and baggage handling have caused massive lines at the airport for months, resulting in many travelers missing their flights despite arriving at the airport on time. These costs include additional charges for rebooking a …

Airport Schiphol

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Search results for consumentenbond

Consumer group warns air travel ticket websites are unfairly overcharging customers

Advertising authority rejects Consumer Association's shrinkflation complaints

D-Reizen, Prisvrij still misleading consumers with travel offers: Consumers' Association

Court approves mass claim against Mercedes and Renault for manipulated diesel tests

Albert Heijn supermarket prices don't add up: Consumer group

Albert Heijn supermarket prices don't add up: Consumer group

Gates to keep babies off stairs often very unsafe, warns consumer group

Travel agencies still luring clients with misleading officers, Dutch consumer group says

Consumer group warns holiday firms over hidden charges

Consumer group warns holiday firms over hidden charges

Organization hopes to claim €50 million in damages from Daihatsu

Fletcher Hotels accused of adding hidden fees to promotional vouchers

New warnings issued over fraudulent webshops ahead of holiday season

Dutch consumers' group sues Google over privacy violations in data collection

Second-hand car driver wins Volkswagen pollution case

Second-hand car driver wins Volkswagen pollution case

Volkswagen must also compensate buyers of second-hand cars for diesel scandal

Amsterdam police ask VanMoof customers to stop accusing the company of theft

Retailers now using recommended price to mislead consumers with discounts

Dutch consumers group plans privacy case against Google

Errors on supermarket bills are unacceptable, says consumer group

Dutch drivers planning massive lawsuit against Renault for diesel emissions fraud

False pricing at Albert Heijn, Jumbo prompts warning from consumer advocates

Last day for airline passengers hit by Schiphol chaos to apply for compensation