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Zuckerberg's Meta to sell Kustomer business software to cut costs? It says…

Meta Platforms Inc said on Friday it is exploring strategic alternatives for customer service company Kustomer that it acquired in a process ending last year. "We are currently exploring strategic alternatives for Kustomer and will continue to support Kustomer's product and customer base throughout this process," the Facebook owner said in an emailed statement to Reuters, without providing additional details …

Meta Sell Kustomer

Meta closes Kustomer deal after regulatory approval

Meta Platforms Inc said on Tuesday it had closed its acquisition of Kustomer, a U.S. customer service startup, after winning conditional EU antitrust approvalfor the deal last month. The probe came amid regulatory concerns on both sides of the Atlantic that a buying spree of startups by big firms may be so-called killer acquisitions aimed at closing down nascent rivals. …

Kustomer Meta Closes

Facebook wins conditional EU antitrust nod for Kustomer deal

Facebook on Thursday secured EU antitrust approval for its acquisition of U.S. customer service startup Kustomer after agreeing to provide rivals free access to its messaging channels for 10 years. Reuters reported last month that the world's largest social network would gained conditional EU clearance for the deal. "Our decision today will ensure that innovative rivals and new entrants in …

Facebook Kustomer

Facebook to win conditional EU nod for Kustomer buy

Facebook is set to gain EU antitrust approval for its acquisition of Kustomer after offering remedies that allow rival products to function with those of the U.S. customer service startup, people familiar with the matter said. Kustomer, which sells CRM software to businesses so they can communicate with consumers by phone, email, text messages, WhatsApp, Instagram and other channels, would …

Deal Facebook Kustomer

Facebook’s Kustomer deal may hurt competition, EU regulators say

Facebook’s acquisition of U.S. customer service startup Kustomer may hurt competition and boost its market power in online advertising, European Union antitrust regulators warned on Monday as they opened a full-scale investigation into the deal. The move by the European Commission comes amid regulatory concerns on both sides of the Atlantic that a buying spree of startups by big firms, …

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