Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service
9 months, 2 weeks ago

Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service

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The District Consumer Disputes Redressal Commission-I, Jaipur bench comprising Nimal Sharma and Dr. Subesingh Yadav held LG Electronics liable for deficiency in services for failure to repair the ACs sold to the Complainant which were within the warranty period. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission-I, Jaipur and filed a consumer complaint against LG. Observations by the District Commission: The District Commission noted that neither LG nor the Dealer provided any service to the Complainant as per the warranty, and it did not address the Complainant's issue. The District Commission directed LG and the Dealer to refund the Complainant a sum of ₹ 28,950/-, along with 9% annual interest from the date of filing the complaint on 11th July 2022.

Commission Complainant District Jaipur District Commission Dealer Acs Deficiency In Service  service  acs  commission  dealer  district  complainant  liable  holds  directed  deficiency  repair  failure  warranty  held  jaipur  lg

History of this topic

Onus On Complainant To Prove Allegations Of Deficiency In Service: Uttarakhand State Commission Overturns Lower Commission's Order Against LG Electronics
4 days, 19 hours ago

Onus On Complainant To Prove Allegations Of Deficiency In Service: Uttarakhand State Commission Overturns Lower Commission's Order Against LG Electronics

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The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. B.S. The complainant lodged a complaint with the dealer, who suggested contacting the LG service centre. Contentions of the Opposite Party The service centre contended that the District Commission's order was illegal as the parties had not been given an opportunity to be heard. Observations by the State Commission …

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement
1 week, 2 days ago

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement

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The State Consumer Disputes Redressal Commission, Delhi presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held LG Electronics Pvt Ltd. and Croma liable for deficiency in service as they replaced the TV display Panel without the consent of the complainant. Through an order dated 08.04.2021, the District Commission held the appellants liable for deficiency in service as the panel …

Dealer Responsible For Repairing Product If Insurance Facilitated Through Them : Uttarakhand State Commission
3 weeks, 2 days ago

Dealer Responsible For Repairing Product If Insurance Facilitated Through Them : Uttarakhand State Commission

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The Uttarakhand State Commission, presided by Mr. M. K. Singhal and Mr. C.M. Singh held a dealer responsible for the repair/ replacement of the product as the insurance was indirectly facilitated by them and the customer had already paid the insurance premium. As a result, the complainant filed a complaint before the District Commission against both the dealer and the …

Hisar District Commission Holds Xiaomi India, Its Authorized Service Centre Liable For Failure To Rectify Phone's Manufacturing Defects
5 months, 3 weeks ago

Hisar District Commission Holds Xiaomi India, Its Authorized Service Centre Liable For Failure To Rectify Phone's Manufacturing Defects

Live Law  

The District Consumer Disputes Redressal Commission, Hisar bench of Jagdeep Singh, Rajni Goyat and Amita Agarwal held Xiaomi Technology India Pvt. Seeking resolution, the Complainant contacted Amazon, who directed him to Golden Telecom, the authorized service centre of Xiaomi Technology India Private Limited, the manufacturer. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, …

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs
5 months, 3 weeks ago

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs

Live Law  

The District Consumer Disputes Redressal Commission, Kozhikode bench of P.C. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kozhikode, Kerala against the Seller, LG Service Centre and LG Electronics India. Observations by the District Commission: The District Commission held that the conduct of the Seller, LG Service Centre and LG Electronics India in …

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product
6 months ago

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product

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The District Consumer Disputes Redressal Commission, Jodhpur bench of Shyam Sundar and Balveer Khukhudia held Amazon liable for deficiency in services for failure to refund the money despite receiving the return of a defective OnePlus. Observations by the District Commission: The District Commission noted that the Complainant was informed by Amazon about the receipt of the returned mobile phone and …

Bangalore District Commission Holds Xiaomi And Amazon Liable For Defective Redmi Note 8 With Manufacturing Defects
6 months ago

Bangalore District Commission Holds Xiaomi And Amazon Liable For Defective Redmi Note 8 With Manufacturing Defects

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The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K, Rekha Sayannavar and Chandrashekhar S Noola held Xiaomi and Amazon liable for deficiency in services for selling a phone with a manufacturing defect to the Complainant. Feeling aggrieved, the Complainant approached the Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban, Karnataka and filed a consumer complaint against …

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable
6 months, 1 week ago

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable

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The District Consumer Disputes Redressal Commission, Ernakulam bench comprising Shri D.B. held Myntra liable for deficiency in service for failure to resolve the issue with the Complainant's credit points within the promised deadline. Seeking a refund of the credited amount, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Ernakulam, Kerala. Observations of the Commission: The …

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues
8 months, 4 weeks ago

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues

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The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Suresh Kumar Sardana directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The District Commission held that Flipkart had a duty to advise the Complainant to address the matter with Samsung for necessary repairs or to facilitate …

Failure To Issue Tax Invoice For Extended Warranty, Hyderabad District Commission Holds Volkswagen's Dealer Liable For Unfair Trade Practice
10 months, 3 weeks ago

Failure To Issue Tax Invoice For Extended Warranty, Hyderabad District Commission Holds Volkswagen's Dealer Liable For Unfair Trade Practice

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The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and Lakshmi Prasanna held an authorized dealer of Volkswagen India liable for deficiency in services and unfair trade practices for failing to issue the tax invoice/bill for the extended warranty benefits accrued to the Complainant. Thereafter, the Complainant approached the District Consumer Disputes Redressal …

South Delhi District Commission Holds CarDekho.com Liable For Not Refunding Booking Amount, Directs To Pay Rs 20k Compensation
11 months, 2 weeks ago

South Delhi District Commission Holds CarDekho.com Liable For Not Refunding Booking Amount, Directs To Pay Rs 20k Compensation

Live Law  

The District Consumer Disputes Redressal Commission-II South Delhi bench comprising Monika A Srivastava, Kiran Kaushal and U.K. Tyagi held CarDekho.com liable for deficiency in service and unfair trade practices for not refunding the booking amount to the Complainant after it declined to deliver the purchased car to the Complainant. Following an online payment of a booking amount totalling INR 999/-, …

Charging Rs. 15 Extra Despite Applicable Discount, Jaipur District Commission Holds Reliance Retail And Its Dealer Liable For Unfair Trade Practices
11 months, 2 weeks ago

Charging Rs. 15 Extra Despite Applicable Discount, Jaipur District Commission Holds Reliance Retail And Its Dealer Liable For Unfair Trade Practices

Live Law  

The District Consumer Disputes Redressal Commission-II, Jaipur bench comprising Shri Gyarsi Lal Meena and Smt. Hemlata Agrawal held Reliance Retail Limited and its dealer, Ranger Firms Limited liable for deficiency in service and unfair trade practice for charging Rs. Observations by the Commission: The District Commission noted that the Retailer and the Dealer unfairly charged excessive than the discounted price …

Karnal District Commission Holds New India Assurance Co Liable For Deficiency In Service, Directs To Disburse Rs. 1.48 Lakhs, Pay Compensation
11 months, 2 weeks ago

Karnal District Commission Holds New India Assurance Co Liable For Deficiency In Service, Directs To Disburse Rs. 1.48 Lakhs, Pay Compensation

Live Law  

The District Consumer Disputes Redressal Commission, Karnal bench comprising Shri Jaswant Singh, Shri Vineet Kaushik and Dr Suman Singh held New India Assurance Company Limited liable for deficiency in service for wrongfully repudiating based on commercial usage of the vehicle. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Karnal, Haryana against the Insurance …

Failure To Replace Or Refund Amount For Defective Dishwasher Bengaluru Commission Holds LG Electronics And Its Seller Liable
1 year ago

Failure To Replace Or Refund Amount For Defective Dishwasher Bengaluru Commission Holds LG Electronics And Its Seller Liable

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The III Additional District Consumer Disputes Redressal Commission, Bengaluru bench comprising Sri Shivarama K, Sri Chandrashekar S. Noola and Smt. Ltd. and its authorized seller, Girias Investment Ltd. liable for deficiency in service and unfair trade practices for their failure to replace or refund the purchase amount of a defective LG Dishwasher despite assurance. In the absence of any resolution …

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs
1 year, 3 months ago

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Live Law  

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma and Anil Kumar Bamba noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. Vs. Gopal Krishan, First Appeal No.27 of 2017 where the National Consumer Dispute Redressal Commission held that online platforms like Amazon, even if serving …

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.
1 year, 10 months ago

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.

Live Law  

The District Consumer Disputes Redressal Commission, Chennai comprising Mrs. B. Jijaa as President, Mr. T.R. The bench directed the Opposite Party to either replace the defective tiles of the Complainant’s house or to pay a sum of 4,18,080/- INR being the cost of the tiles and to pay a sum of 50,000/- INR as compensation for the deficiency in service …

Vehicle Manufacturer Cannot Be Held Liable For Deficiency In Service By Dealer/Authorized Service Centre In Repair : Supreme Court
3 years, 1 month ago

Vehicle Manufacturer Cannot Be Held Liable For Deficiency In Service By Dealer/Authorized Service Centre In Repair : Supreme Court

Live Law  

The Supreme Court observed that a vehicle manufacturer cannot be held liable for any deficiency in service by the dealer or the authorized centre in rendering assistance for repairs of the vehicle.In this case, the complainant purchased a 'Honda City' Car in the year 1999. The Supreme Court observed that a vehicle manufacturer cannot be held liable for any deficiency …

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