How AI and digitalisation can make India's pension schemes more accessible and efficient
India’s pension sector has historically been limited in scope, with coverage predominantly available to government employees and a small fraction of the private-sector workforce. These barriers were particularly significant for India’s rural population, which struggled to access pension schemes due to limited infrastructure and awareness. AI tools like machine learning can analyse how individuals interact with pension systems, helping develop targeted, personalised pension schemes and delivery mechanisms. In addition to improving the efficiency and security of pension systems, fraud detection and risk management, AI has the potential to offer personalised retirement solutions. While there are challenges related to coverage, expansion, cybersecurity, and digital literacy, the ongoing adoption of digital tools and AI in the pension sector promises to create a more inclusive and future-ready system, making the youth of this country understand that pension is not something only meant for senior citizens to think.
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