More Humanitarian Organizations Will Harness AI’s Potential
WiredFor many of the people served by the humanitarian sector, 2024 has been the worst of times. The global information project, Signpost, supported by Google.org—Google’s charitable arm—in partnership with IRC, Cisco Foundation, Zendesk, and Tech for Refugees, delivers critical information to millions of displaced people through digital channels and social media, disempowering smugglers who thrive on mis- or disinformation, and saving lives along migration routes. As this work evolves, Signpost is creating an “AI prototyping lab” to de-risk and evaluate the effectiveness of Generative AI for the entire humanitarian sector. Lelapa AI, an African “AI research and product lab,” is working to change that, developing new languages to bring AI to Africa, while OpenAI has begun to offer low and reduced cost access to ChatGPT for nonprofits. OpenAI is also supporting the development of AprendIA, a global, AI-driven educational chatbot platform that delivers personalized digital learning experiences at scale via messaging platforms for crisis-affected children, teachers, and parents, all while testing and strengthening the potential of ChatGPT in local languages.