
Opinion: What’s behind the AI boom? Exploited humans
LA TimesToday we are in the middle of a hype cycle in which companies are racing to integrate artificial intelligence tools into products, transforming fields including logistics, manufacturing and healthcare. Sophisticated software functions only through thousands of hours of low-paid, menial labor — workers forced to work like robots in the hopes that AI will become more like a human. In the United Kingdom, we interviewed warehouse workers whose working lives were governed by a complex series of AI systems that reduced them to human automatons. This entails not only institutionalizing local unions and worker associations, but also fostering a truly transnational workers’ struggle with campaigns and organizations that cross national boundaries and connect the struggles of blue- and white-collar workers throughout the global production networks of AI. Should these four attempts at “rewiring the machine” be successfully put into practice, global capitalism might still stand in the way of improving the lives of AI’s global workforce.
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