Ambala District Commission Holds Air India Liable For Failure To Refund Booking Amount For Cancelled Flight Due To COVID-19
8 months, 2 weeks ago

Ambala District Commission Holds Air India Liable For Failure To Refund Booking Amount For Cancelled Flight Due To COVID-19

Live Law  

The District Consumer Disputes Redressal Commission, Ambala bench of Neena Sandhu and Vinod Kumar Sharma held Air India liable for deficiency in services for its failure to refund the ticket price following the cancellation of flights due to the COVID-19 pandemic. Observations by the District Commission: The District Commission noted that Air India argued it refunded Rs.70,021/- twice, accompanied by documents from its computer dashboard showing entries labelled "WS-Web Sales Refunds 70021". Consequently, the District Commission held that Air India failed to refund the balance amount of Rs.73,590/- to the Complainants. Accordingly, the District Commission directed Air India to refund the balance amount of Rs.73,590/- to the Complainants along with 6% interest.

India Air Commission Flight District Refund Complainants 2021 District Commission Refunded  covid19  refund  flight  cancelled  tickets  rs70021  complainants  2021  holds  liable  district  air  failure  commission  refunded  india

History of this topic

Haryana RERA Directs Ansal Builders To Refund Booking Amount Paid By Complainant For Purchasing Shop
3 months, 1 week ago

Haryana RERA Directs Ansal Builders To Refund Booking Amount Paid By Complainant For Purchasing Shop

Live Law  

Haryana Real Estate Regulatory Authority bench comprising Ashok Sangwan has directed M/s Ansal Housing and Constructions Limited to refund the booking amount of 7 lakhs paid by the complainant for purchasing the shop. The complainant approached the authority after the builder retained the booking amount following the complainant's withdrawal from the project in 2022 due to delays in receiving possession …

Refunded Amount Should Be Paid From Date Of Deposit To Ensure Restitution: NCDRC
6 months, 2 weeks ago

Refunded Amount Should Be Paid From Date Of Deposit To Ensure Restitution: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and AVM J. Rajendra, held that the refunded amount should be paid from the date of deposit and should be both restitutionary and compensatory. Brief Facts of the Case The complainant booked a flat with the Punjab Urban Planning & Development Authority/developer and paid ₹3,00,000 as earnest money. The …

Buyers Have Rights To Refund In Cases Of Delay And Cancellation Of Allotment: NCDRC
7 months, 1 week ago

Buyers Have Rights To Refund In Cases Of Delay And Cancellation Of Allotment: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and AVM J. Rajendra, held Big Banyan Roots liable for deficiency in service and held that a buyer has rights to a refund in cases of delay or cancellation of allotment. The State Commission partly allowed the complaint and directed the builder to refund the sum of Rs.75,58,000 to the …

Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money
8 months, 1 week ago

Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K and Rekha Sayannavar held Union Bank of India liable due to its failure to refund the money wrongfully debited from the complainant's bank account while attempting to withdraw from the bank's ATM. Brief Facts: The Complainant attempted to withdraw money from an ATM operated by Union Bank …

Inability To Pay Full Amount, Developer Can Only Forfeit Booking Amount, Not Entire Amount Paid: Rewari District Commission
8 months, 3 weeks ago

Inability To Pay Full Amount, Developer Can Only Forfeit Booking Amount, Not Entire Amount Paid: Rewari District Commission

Live Law  

The District Consumer Disputes Redressal Commission, Rewari bench of Sanjay Kumar Khanduja and Rajender Parshad the Manager of Jan Awas Project liable for unfair trade practices for forfeiting the full pre-deposit amount due to the Complainants' inability to make the full payment for the flat. Feeling aggrieved, the Complainants approached the District Consumer Disputes Redressal Commission, Rewari, Haryana and filed …

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product
8 months, 3 weeks ago

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product

Live Law  

The District Consumer Disputes Redressal Commission, Jodhpur bench of Shyam Sundar and Balveer Khukhudia held Amazon liable for deficiency in services for failure to refund the money despite receiving the return of a defective OnePlus. Observations by the District Commission: The District Commission noted that the Complainant was informed by Amazon about the receipt of the returned mobile phone and …

Rescheduling Flight To Different Route Without Consent, Bangalore District Commission Holds Air India Liable
8 months, 3 weeks ago

Rescheduling Flight To Different Route Without Consent, Bangalore District Commission Holds Air India Liable

Live Law  

The District Consumer Disputes Redressal Commission, Bangalore bench of M Shobha, K Anita Shivakumar and Suma Anil Kumar held Air India liable for deficiency in services for cancelling the Complainant's flight and rebooking her on a different route to the USA, without her consent. Observations by the District Commission: The District Commission noted that despite the Complainant's repeated requests for …

Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs
10 months, 3 weeks ago

Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs

Live Law  

The District Consumer Disputes Redressal Commission, Mumbai Suburban bench comprising Smt. Sameer Kamble held Indian Airlines liable for negligence and deficiency in service for failure to conduct mandatory pre-flight checks which led to a delay of 24 hours. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Mumbai Suburban and filed a consumer complaint against the airline. Observations …

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller
11 months, 2 weeks ago

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller

Live Law  

The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and D. Madhavi Latha held Thomas Cook liable for deficiency in service and unfair trade practices for refusal to refund the tour package amount, despite the Complainant's medical emergency. While Indigo refunded their airfare due to the medical emergency, Thomas Cook declined to refund …

Failure To Refund Air Ticket Price Booked During Covid-19, Hyderabad District Commission Directs Etihad To Process Refund, Pay Compensation
1 year, 1 month ago

Failure To Refund Air Ticket Price Booked During Covid-19, Hyderabad District Commission Directs Etihad To Process Refund, Pay Compensation

Live Law  

The District Consumer Disputes Redressal Commission-III, Hyderabad bench comprising Ram Gopal Reddy, J Shyamala and R Narayan Reddy held Etihad Airways liable for deficiency in services and unfair trade practices for failure to refund the air ticket price following the cancellation of flight due to COVID-19 restrictions. Upon learning of the reopening of US borders for international travel in November …

Air India ordered to pay ₹2 lakh to passengers. Here's why
1 year, 3 months ago

Air India ordered to pay ₹2 lakh to passengers. Here's why

Hindustan Times  

The National Consumer Disputes Redressal Commission ordered Air India to compensate ₹2 lakh to four passengers for a 2003 flight delay. The consumers commission said the airline neglected its duty during cancellations or prolonged delays, failing to provide required services like hospitality, food, accommodation, and transport as per established protocols. Air India “Airlines is duty bound to take care of …

Web Check-In Link Not Provided And Late Info. Regarding Change In Schedule, Hyderabad District Commission Holds Alliance Air & MakeMyTrip Liable For Deficiency In Service
1 year, 3 months ago

Web Check-In Link Not Provided And Late Info. Regarding Change In Schedule, Hyderabad District Commission Holds Alliance Air & MakeMyTrip Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission-I, Hyderabad bench comprising Mrs B. Uma Venkata Subba Lakshmi, Mrs. C. Lakshmi Prasanna and Mr B. Rajareddy held MakeMyTrip and Alliance Air Aviation liable for deficiency in service for their failure to inform the Complainant regarding flight change schedule on time. Observations by the Commission: The District Commission noted that the Airline failed to …

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs
1 year, 4 months ago

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore bench comprising Sri Shivarama K., Sri Chandrashekar S. Noola and Smt. The District Commission cited a circular issued by the RBI which exempts customers from liability for unauthorized electronic banking transactions. Observations by the Commission: The District Commission held that the SBI had failed to safeguard the complainant's accounts and had not …

Consumer Cases Monthly Round-Up: October 2023
1 year, 4 months ago

Consumer Cases Monthly Round-Up: October 2023

Live Law  

Supreme Court Consumer Disputes Are Non-Arbitrable, Consumers Can't Be Compelled Into Arbitration: Supreme Court Case Title: M. Hemalatha Devi & Ors V. B. Udayasri, Civil Appeal Nos.6500-6501 of 2023, Citation: 2023 LiveLaw 902 The Supreme Court recently held that consumer disputes are non-arbitrable disputes and that a party cannot be compelled into arbitration just because they are a signatory to …

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost
1 year, 6 months ago

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost

Live Law  

The District Consumer Disputes Redressal Commission-I, Chandigarh bench, led by Shri Pawanjit Singh as President and Surjeet Kaur as Member, found Club Resorto Hospitality Limited responsible for inadequate service due to the cancellation of the complainants' anniversary trip, which the Club attributed to adverse weather and road conditions. Brief Facts: Ravinder Pal Singh and Sarbjit Kaur availed services from the …

Abrupt Cancellation Of Flights, Hyderabad Commission Orders Go Airlines To Reimburse Additional Expenses To The Consumer And Pay 10k Compensation
1 year, 6 months ago

Abrupt Cancellation Of Flights, Hyderabad Commission Orders Go Airlines To Reimburse Additional Expenses To The Consumer And Pay 10k Compensation

Live Law  

Recently, the Hyderabad District Consumer Disputes Redressal Commission-III bench comprising of M. Ram Gopal Reddy, D. Sreedevi and J. Shyamala noted that an airline cannot exempt itself from refund of tickets in cases of force majeure events that led to cancellation of flight. The complainant alleged that these abrupt cancellations led to a situation where he had to make last-minute …

Principle Of Natural Justice Not Followed, Uttarakhand Commission Set Aside Order Against KLM Airlines To Pay 8 Lacs To Customer
1 year, 6 months ago

Principle Of Natural Justice Not Followed, Uttarakhand Commission Set Aside Order Against KLM Airlines To Pay 8 Lacs To Customer

Live Law  

Recently, the bench of the Uttarakhand State Consumer Disputes Redressal Commission, consisting of Justice D.S. The District Commission had ordered KLM Airlines to pay Rs 9.2 Lakhs in compensation to the complainant, despite the airline not submitting a written statement. Consequently, he filed a consumer complaint before the District Consumer Disputes Redressal Commission, Pauri Garhwal, seeking compensation for the aforementioned …

NCDRC Directs Jet Airways To Pay Rs 1 Lakh To Traveler For Failing To Inform Rescheduling Of Flight [Read Order]
5 years, 7 months ago

NCDRC Directs Jet Airways To Pay Rs 1 Lakh To Traveler For Failing To Inform Rescheduling Of Flight [Read Order]

Live Law  

The National Consumer Disputes Redressal Commission has directed Jet Airways to compensate one of its travelers to the tune of Rs. The Complainant, Dr. Akash Lalwani, had booked an air ticket through M/s Yahoo Tour and Travels, on a Jet Airways Flight from Raipur to Kolkata. Having not received any information from Jet Airways India Ltd. with respect to the …

Discover Related