These stock market stars are outpacing traditional stores in just ‘10-minutes’
2 weeks, 3 days ago

These stock market stars are outpacing traditional stores in just ‘10-minutes’

Live Mint  

Food delivery apps in India are promising to bring biryani to hot beverages at customers’ doorsteps in under 10 minutes, as competition for impatient consumers intensifies among digital platforms. Bolt accounts for 5% of Swiggy’s total food delivery orders within two months of its launch, Sidharth Bhakoo, chief business officer of food marketplace at Swiggy said in an email. “We see it touching 10% of all food delivery orders at some point in the near term.” The speedy meals comes amid health concerns and rising obesity in India. “When you order from your nearest Bistro kitchen, we make dishes fresh by putting together ingredients that are prepared at a central kitchen.” Food is prepared in “controlled environments to maintain quality” and “high hygiene standards are enforced at every stage—from sourcing to final delivery,” Shashank Shekhar Sharma, who leads Zepto Cafe, said in an email.

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History of this topic

How Zomato, Swiggy, Zepto are achieving disruptive 10-min food deliveries
2 weeks, 4 days ago

How Zomato, Swiggy, Zepto are achieving disruptive 10-min food deliveries

Hindustan Times  

Food delivery apps in India are promising to bring biryani to hot beverages at customers’ doorsteps in under 10 minutes, as competition for impatient consumers intensifies among digital platforms. Bolt accounts for 5% of Swiggy’s total food delivery orders within two months of its launch, Sidharth Bhakoo, chief business officer of food marketplace at Swiggy said in an email. “When …

Don't replace home-cooked meals with ready-to-eat foods. Here's why
3 weeks ago

Don't replace home-cooked meals with ready-to-eat foods. Here's why

Firstpost  

As the demand for convenience foods and ready-to-eat snacks grows rapidly in India, a study published in the peer-reviewed journal PLOS One raises red flags over its consumption on long-term health. The nutrition scientists analysed over 400 popular food items in the Indian market and called for a redesign of the convenience food matrix A recent study has revealed that …

No more apps: How saying goodbye to Big Food delivery changed the way I eat
1 month ago

No more apps: How saying goodbye to Big Food delivery changed the way I eat

Salon  

When my partner and I relocated to a new-to-us Chicago apartment — an antique-feeling number on the corner of the sixth floor — we made the mutual decision to forgo movers. Food delivery apps curate vast menus, spanning every conceivable cuisine, dietary preference and craving, transforming the act of choosing dinner into a delightful browsing experience. Having spent a decade …

Quick comm makes a dash for food deliveries
1 month, 1 week ago

Quick comm makes a dash for food deliveries

Live Mint  

The instant delivery model that stormed grocery shopping is building up in India's food segment as well, as more startups aim to follow in the footsteps of Swiggy Bolt and Zepto Café. Bengaluru-based Swish, which promises 10-minute food deliveries recently raised $2 million from Silicon Valley venture capital firm Accel, with participation from Urban Company’s Abhiraj Bhal and Varun Khaitan …

India's online food ordering: Where tips are a missing ingredient
4 months, 4 weeks ago

India's online food ordering: Where tips are a missing ingredient

Live Mint  

Bengaluru: Sudheer, a delivery partner working across food delivery platforms in Bengaluru, laughs and pulls out his smartphone when asked how much he gets tipped in a day. Further, with the advent of food delivery aggregators, consumers believe that these platforms levy multiple additional charges like platform fees and delivery fees, leaving many to wonder if convenience has become too …

Indian startup faces backlash online over 10-minute food delivery service
5 months ago

Indian startup faces backlash online over 10-minute food delivery service

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy An Indian startup that promises …

Online food delivery estimated to grow at 18% y-o-y: Report
6 months ago

Online food delivery estimated to grow at 18% y-o-y: Report

The Hindu  

Online food delivery penetration in India has gone up from 8% to 12% between 2019 and 2023, representing a 2.8 times growth in online food delivery compared to overall food services, noted a joint report by Bain & Company and Swiggy released on Wednesday. The report says that over 70% of food services consumption as of 2023 is concentrated in …

Impatient Indians are driving quick-commerce
9 months, 3 weeks ago

Impatient Indians are driving quick-commerce

Hindustan Times  

Mumbai: If you are living in one of India’s metropolitan cities, it is highly likely that you have been ordering more and more of your daily essentials – from food and groceries to personal care items from, say, a Blinkit, Swiggy Instamart or Zepto, which barely take 10-30 minutes to deliver the goods to your doorstep. Indians are opting for …

New Year Eve sees 6.5 mn food delivery orders
11 months, 3 weeks ago

New Year Eve sees 6.5 mn food delivery orders

Deccan Chronicle  

Chennai: New Year’s Eve saw 6.5 million food delivery orders, which was 18 per cent higher than last year’s Eve. New Year’s Eve is a landmark day for online food delivery services and its prominence is increasing every year - from roughly 5 million orders on New Year’s Eve 2021, 5.5 million for 2022 and 2023 was the best-ever New …

Food delivery platform orders surge 18 per cent to 6.50 million on New Year's Eve 2023: Report
11 months, 3 weeks ago

Food delivery platform orders surge 18 per cent to 6.50 million on New Year's Eve 2023: Report

India TV News  

On New Year's Eve 2023, online food delivery platforms in India processed 5 million orders, an 18 percent. On New Year's Eve 2022, online food delivery platforms in the country recorded 5.50 million orders. "Spike days, such as major sporting events like the IPL and Cricket World Cups, festivals like Diwali, and occasions like New Year's Eve, are crucial for …

Subway India outlets drop tomatoes from menu, blame quality amid price hike
1 year, 5 months ago

Subway India outlets drop tomatoes from menu, blame quality amid price hike

India Today  

Several Subway outlets in India have halted the inclusion of tomatoes in their salads and sandwiches, citing quality concerns amid soaring prices, reported news agency Reuters. One of the affected Subway outlets at a Delhi airport terminal displayed a sign apologising for the "Temporary Unavailability of TOMATOES," explaining that they were unable to procure a sufficient supply that met their …

Ordering Essentials Online Even Post Covid? Here's How AI Has Tiptoed in Your Life & Won't Let You Go Out Soon
2 years, 6 months ago

Ordering Essentials Online Even Post Covid? Here's How AI Has Tiptoed in Your Life & Won't Let You Go Out Soon

News 18  

When the Covid-19 pandemic was declared by the World Health Organization in 2020 and several countries, one after another, including India, began to declare nationwide or partial lockdowns, forcing many people to stay inside their homes, the digital connectivity boomed. “Additionally, industry leaders are aggressively investing in technologies that offer predictive capabilities, focusing on artificial intelligence and machine learning solutions …

As Indians expect groceries in 10 mins, delivery agents struggle
2 years, 10 months ago

As Indians expect groceries in 10 mins, delivery agents struggle

Al Jazeera  

Bengaluru, India–Lately, Shaik Salauddin’s phone has been ringing off the hook. Delivery workers from around India have been calling this founder of a gig and platform workers’ union to share their grievances – some had accidents while trying to deliver groceries within the stipulated time, a few are in trouble with the traffic police and some others need help claiming …

How food delivery repackaged itself for home dining
2 years, 10 months ago

How food delivery repackaged itself for home dining

Live Mint  

Fueled by a restaurant-crippling virus, food delivery fundamentally reshaped the way we dine during the pandemic. “We are emerging in a world in which more people are choosing to order dinner than go grocery shopping, more people have downloaded delivery apps, and more people are willing to try restaurants that only exist online,” he noted while speaking at the Food …

Just Eat's British customers make 58 million more orders
3 years, 4 months ago

Just Eat's British customers make 58 million more orders

Daily Mail  

UK customers made 58 million more orders on Just Eat in the first half of the year after the group struck new partnerships with multiple prominent brands, including Starbucks and Costa Coffee. Its orders jumped by 76 per cent to 135 million in the UK as more consumers were encouraged to order their meals online due to harsh lockdown restrictions …

The great Indian food delivery tussle
3 years, 6 months ago

The great Indian food delivery tussle

The Hindu  

“Where a consumer has a presence, a restaurant can follow. While NRAI announced plans to launch its own delivery platform back in 2020, it was in May 2021 that Kerala Hotel and Restaurant Association launched a food delivery app, Rezoy, as a response against the commission charged by larger food aggregators. “I think in the near future, direct-to-customer platforms and …

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato
3 years, 7 months ago

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

The Hindu  

National Restaurant Association of India, a voice of the Indian restaurant industry, in their Townhall 4.0 recently discussed the importance of ‘direct order and the way to get your business future-ready’. At the townhall, held virtually, prominent chefs and restaurant owners discussed the importance and challenges of enabling customers to order food directly from restaurants, instead of being solely dependent …

Booming year for food delivery services in 2020
3 years, 11 months ago

Booming year for food delivery services in 2020

NL Times  

Grocery delivery services had a great time during the coronavirus pandemic. Last year food retailers like supermarkets and specialty shops saw deliveries increase by an estimated 49 percent, amounting to 2.7 billion euros in revenue, the Dutch Foodservice Institute said, NU.nl reports. Together the delivery services now account for 10 percent of the total expenditure on food and drinks. Had …

What was in your online grocery cart in 2020?
4 years ago

What was in your online grocery cart in 2020?

Live Mint  

When sourdough and banana bread hit peak home baking this year, flour, eggs and butter instantly flew out of grocery shelves in the West, but here in India, things are slightly different. It lists a few intriguing trends in grocery shopping, food orders and healthy food alternatives across cities such as Delhi, Mumbai, Bengaluru, Chennai, Pune and Hyderabad. While one …

Homemade Food Start-ups Thriving in Lockdown Can Now be Fined Rs 5 Lakh for Not Having Licence
4 years, 2 months ago

Homemade Food Start-ups Thriving in Lockdown Can Now be Fined Rs 5 Lakh for Not Having Licence

News 18  

The coronavirus lockdown saw the start of many new home kitchens and homemade food delivery services in India. As the lockdown led to considerable job loss and the hospitality industry took one of the biggest hits, many turned to online catering and food delivery to cater to the rising demand for home-delivered food amid the lockdown. The State Food Safety …

Indians stick to Biryani during lockdowns: Swiggy
4 years, 5 months ago

Indians stick to Biryani during lockdowns: Swiggy

Live Mint  

New Delhi: With out-of-home meals out of bounds and the lockdowns weighing heavy on consumers stuck at home, Indians ordered biryani, as the most favored dish over the last three months. In all, Swiggy delivered 40 million orders across food, groceries, medicines and other household items during India's lockdowns, the online food delivery platform said in its StatEATistics report: The …

Chinese digital economy gets big, 'fresh' boost
4 years, 5 months ago

Chinese digital economy gets big, 'fresh' boost

China Daily  

Dingdong Maicai employees arrange fresh products at a warehouse in Shanghai in April. Retail is hurting, but e-sales of groceries, fruit, vegetables boom; new jobs emerge Since the COVID-19 outbreak in late January, Li Xuejia, 35, a financial magazine editor in Beijing, has seldom visited her neighborhood supermarkets for fresh food. In the first half of this year, Dada Group, …

Why cloud kitchen business in India may grow 5 times in 5 years
4 years, 6 months ago

Why cloud kitchen business in India may grow 5 times in 5 years

Live Mint  

With the coronavirus lockdown keeping restaurants closed and would-be diners at home, takeaway meal options have been booming in India. “An obligation to reduce non-essential outdoor activities, and an increased supply of cloud kitchens in both existing brands and new entrants will accelerate the pre-Covid trend of ordering in and takeaways, and become a permanent shift post-crisis,” said Joydeep Bhattacharya, …

Prolonged lockdown pushed up grocery bills: Survey
4 years, 7 months ago

Prolonged lockdown pushed up grocery bills: Survey

Live Mint  

NEW DELHI: Consumers paid more for essentials and groceries during India’s lockdown that started on 25 March as discounts and promotions, typically offered by retailers, went missing during the initial phases of the curbs that disrupted availability of supplies, a survey by LocalCircles has found. Consumers paid more during the lockdown than they did before this period because of reduced …

Opinion | Lessons from online retail data on our food supply chains
4 years, 7 months ago

Opinion | Lessons from online retail data on our food supply chains

Live Mint  

On the eve of 25 March, when the first lockdown to deal with the covid crises was announced, it came as an unanticipated shock to India’s economic apparatus. India’s food supply chains suffer from lack of adequate warehousing facilities. As such lockdowns could become a frequently-used tool to deal with infection outbreaks, our analysis portends the possible bottlenecks in food …

Restaurants resume takeaways and home delivery business
4 years, 7 months ago

Restaurants resume takeaways and home delivery business

Live Mint  

New Delhi: Battered by nearly two months of slump in business, restaurants are now welcoming walk-ins with an option to take away, even as they move to list their business on online food delivery platforms. Cafe Delhi Heights that is set to open a single restaurant for online orders after a gap of nearly two months said it will look …

Startup Comfort Curries in talks to raise equity; Mumbai-based venture plans to widen its reach across city from January 2020
5 years ago

Startup Comfort Curries in talks to raise equity; Mumbai-based venture plans to widen its reach across city from January 2020

Firstpost  

A total of $5.24 billion has been raised by Indian start-ups between 2014 and H1 2019, of which 56 percent has been for food-tech start-ups, according to a recent report There are platforms that deliver home-cooked food and there are online sites where those interested to eat a particular cuisine can pay and have the meal in the warmth of …

Uber Eats focusses on aggressive expansion in India
5 years, 1 month ago

Uber Eats focusses on aggressive expansion in India

India TV News  

Uber Eats, the food delivery unit of Uber, on Friday said it is focussing aggressively on expanding its presence in India, a market that is expected to become a USD 15 billion opportunity over the next few years. India is fundamental to Uber's growth and we have a stable and massive rides business and we don't see a reason why …

Burger King India sales up by 66 per cent
5 years, 3 months ago

Burger King India sales up by 66 per cent

India TV News  

US-based fast-food brand Burger King had posted a 66 per cent growth in sales in India in the year 2019 and significantly narrowed the losses on the back of aggressive expansion, entry level pricing and largest vegetarian menu within global quick service restaurant chains. The US chain that entered the Indian market in 2014 posted sales of Rs 644 crore …

Amazon India raises food delivery stakes with low restaurant commissions
5 years, 4 months ago

Amazon India raises food delivery stakes with low restaurant commissions

Live Mint  

Bengaluru/New Delhi: Amazon India, which is set to start its food delivery service next month, is promising restaurants its commissions will be a mere fourth of what rivals Swiggy and Zomato charge, a move set to spark a spell of intense competition in the business. “Since Amazon is going the marketplace route for now, it is acquiring the remainder of …

The revolt against food delivery apps
5 years, 4 months ago

The revolt against food delivery apps

Live Mint  

New Delhi: For a little under two years now, Rajat Rekhi has been doing brisk business selling West Asian cuisine from inside a tiny kitchen tucked away in south Delhi, which only delivers via online platforms. Over the weekend, a slew of restaurants across India began delisting from dine-in apps that offer membership-driven discounts—such as EazyDiner, Zomato Gold, and nearbuy—in …

Fast food companies are betting big on delivery. It might not pay off
5 years, 4 months ago

Fast food companies are betting big on delivery. It might not pay off

CNN  

New York CNN Business — This is the golden age of food delivery. The shift to delivery is “profound,” said Noah Glass, founder and CEO of Olo, a business-facing food ordering platform that works with restaurant chains and delivery aggregators like Uber Eats.“It’s happening incredibly quickly and the stakes are incredibly high.” Partnering with delivery platforms can give restaurants access …

A Calmer You, By Sonal Kalra: Darn, these hunger games!
5 years, 4 months ago

A Calmer You, By Sonal Kalra: Darn, these hunger games!

Hindustan Times  

I do not normally go around making serious allegations against people, but I strongly suspect that Chaddha ji stole and ate my food yesterday. Why, yesterday when the apologetic customer service executive offered to give me a ‘make-good’ voucher for not delivering my prepaid food order, it didn’t take me a second to refuse it. For many in India, despite …

Fast food giants got bulk of our orders in 5 years: Swiggy
5 years, 5 months ago

Fast food giants got bulk of our orders in 5 years: Swiggy

India TV News  

Although biryani is the most popular dish in the country, Indians are far from cutting down on the consumption of fast foods which are often blamed for rise in obesity, suggests new data from online food delivery platform, Swiggy. Subway, Domino's Pizza, McDonald's and Burger King clocked the highest number of orders in the past five years, said Swiggy, which …

Amazon plans launch of online food delivery service in India: Report
5 years, 5 months ago

Amazon plans launch of online food delivery service in India: Report

Live Mint  

Amazon.com Inc is planning a foray into the burgeoning online food delivery business in India this year, two sources aware of the development said, in a move that could raise competition in an increasingly crowded market. India's rising middle class has driven the growth of the online food delivery sector, with research firm RedSeer Consulting saying order numbers rose176% in …

Food delivery fight grips small-town India
5 years, 6 months ago

Food delivery fight grips small-town India

Live Mint  

Bengaluru: Four months ago, it was a homecoming of sorts for 25-year-old Ankush Mohanrao. HT image “The two players know that there is a demand in smaller towns, and this aggressive expansion is a race to simply tap into that demand,” said Arpan Sheth, a partner at consulting firm Bain and Co. “The business model is definitely viable in smaller …

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