TRAI asks telcos to compensate for call drops from Jan. 1

9 years, 5 months ago

TRAI asks telcos to compensate for call drops from Jan. 1

Sectoral regulator Telecom Regulatory Authority of India on Friday made it mandatory for telecom operators to compensate consumers by one rupee for call drops with effect from January 1, 2016. The compensation will, however, be limited to three dropped calls in a day, Telecom Regulatory Authority of India said in a statement today. TRAI said a telecom operator should send a message through SMS or USSD to the calling customer within four hours of the occurrence of call drop and the details of amount credited in his account. The regulator said it is of the view that the mandated regime would provide relief to the customers from the menace of call drops to some extent and spur service providers to improve quality of service.

Trai Call Drops Call Drop

TRAI’s pesky call norms: COAI rues higher fines for telcos, flags lack of rules for OTT comms

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Good news for mobile users: TRAI tightens rules to curb spam calls, prescribes fines of up to Rs 10 lakh

1 month, 3 weeks ago

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Telecom

TRAI introduces SMS and Call-Only plans to benefit 150 million users

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Trai new rule mandates telcos to issue recharge voucher for only voice, SMS

3 months, 2 weeks ago

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TRAI releases draft Telecom Regulatory Authority of India Repealing Regulations, 2023

2 years ago

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Improve telecom service quality immediately, report call drop data at state level too: TRAI to telcos

2 years, 1 month ago

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TRAI tells telcos to crack down on SMS spammers

2 years, 1 month ago

TRAI tells telcos to crack down on SMS spammers

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Crack whip on telcos for call drops, DoT tells Trai

2 years, 1 month ago

Crack whip on telcos for call drops, DoT tells Trai

Deccan Chronicle

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DoT asks TRAI to add stricter benchmark in telecom service quality norms

2 years, 1 month ago

DoT asks TRAI to add stricter benchmark in telecom service quality norms

India

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TRAI's Concern Over Dilution Of Power Under Draft Telecom Bill Addressed: DoT

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DoT warns telcos may misuse fixed broadband licence fee exemption; Trai starts review

3 years, 10 months ago

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Free voice calls no excuse for poor service quality, says Trai chief

5 years, 1 month ago

Free voice calls no excuse for poor service quality, says Trai chief

Service

Big boost for Airtel, Voda as Trai suggests no change in IUC rate till December 2020

5 years, 3 months ago

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COAI urges Trai to create consumer awareness on new framework for pesky calls

5 years, 7 months ago

COAI urges Trai to create consumer awareness on new framework for pesky calls

Calls

TRAI asks telcos to submit monthly reports over complaints for pesky calls

5 years, 8 months ago

TRAI asks telcos to submit monthly reports over complaints for pesky calls

Complaints

A year after Trai’s IUC cut, mobile connections get pricier for the poor

6 years, 5 months ago

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TRAI to penalise telecom companies for violating call drop norms

6 years, 9 months ago

TRAI to penalise telecom companies for violating call drop norms

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Telcos Need to Sort Out Issues to Fix Call Drop Malaise: DoT

7 years, 2 months ago

Telcos Need to Sort Out Issues to Fix Call Drop Malaise: DoT

TRAI has asked telcos to submit their network data on a quarterly basis under new call drop rules

7 years, 3 months ago

TRAI has asked telcos to submit their network data on a quarterly basis under new call drop rules

Mobile

TRAI to meet with telecom operators to formulate new regulations for international call termination charges

7 years, 5 months ago

TRAI to meet with telecom operators to formulate new regulations for international call termination charges

International

Call drop rate comes down by 8 pc in one year: Govt

7 years, 7 months ago

Call drop rate comes down by 8 pc in one year: Govt

Telecom

Telcos to be fined Rs 5 lakh over call drops starting October 1, says TRAI

7 years, 7 months ago

Telcos to be fined Rs 5 lakh over call drops starting October 1, says TRAI

Service

Trai to issue notice to warring telcos over call failures

8 years, 6 months ago

Trai to issue notice to warring telcos over call failures

Jio

Call drops situation to improve in coming months: Telecom Minister

8 years, 8 months ago

Call drops situation to improve in coming months: Telecom Minister

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Call drops: Telecom Minister rules out penal power to TRAI

8 years, 9 months ago

Call drops: Telecom Minister rules out penal power to TRAI

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Penal powers to TRAI not a solution to call drops: Telecom Secretary

8 years, 9 months ago

Penal powers to TRAI not a solution to call drops: Telecom Secretary

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Telecom Secretary to Meet CEOs of Service Providers for call drop issue

8 years, 10 months ago

Telecom Secretary to Meet CEOs of Service Providers for call drop issue

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TRAI seeks more power to panalise telecos for failing to meet call drop benchmark

8 years, 10 months ago

TRAI seeks more power to panalise telecos for failing to meet call drop benchmark

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TRAI seeks more power

8 years, 10 months ago

TRAI seeks more power

App

Call drop issue: Videocon welcomes SC judgement, assures that efforts to reduce call drops will continue

8 years, 10 months ago

Call drop issue: Videocon welcomes SC judgement, assures that efforts to reduce call drops will continue

Telecom

TRAI regulation on call drops arbitrary, unreasonable: SC

8 years, 10 months ago

TRAI regulation on call drops arbitrary, unreasonable: SC

Trai

Supreme Court verdict on call drop compensation likely today

8 years, 10 months ago

Supreme Court verdict on call drop compensation likely today

Supreme Court

Telcos cannot be penalised for call drops, rules SC; quashes TRAI notification [Read Judgment]

8 years, 10 months ago

Telcos cannot be penalised for call drops, rules SC; quashes TRAI notification [Read Judgment]

High Court

Telcos cannot be penalised for call drops, rules SC; quashes TRAI notification [Read Judgment]

8 years, 10 months ago

Telcos cannot be penalised for call drops, rules SC; quashes TRAI notification [Read Judgment]

High Court

SC strikes down TRAI notification on compensation for call drops

8 years, 10 months ago

SC strikes down TRAI notification on compensation for call drops

Notification

TRAI to SC : if call drops are compensated with free calls, will re-look penalty

8 years, 11 months ago

TRAI to SC : if call drops are compensated with free calls, will re-look penalty

Free

TRAI to abide by Supreme Court's call drop order

9 years ago

TRAI to abide by Supreme Court's call drop order

Court

TRAI to comply with SC order on call drops: Chairman

9 years ago

TRAI to comply with SC order on call drops: Chairman

Court

Call Drops: Relief in sight for telcos, SC asks TRAI to reconsider regulation on penalties

9 years ago

Call Drops: Relief in sight for telcos, SC asks TRAI to reconsider regulation on penalties

Regulation

Call drop penalty a 'populist measure', Telecom operators tell SC

9 years ago

Call drop penalty a 'populist measure', Telecom operators tell SC

Telecom

Telcos blame cheap phones for call drops

9 years ago

Telcos blame cheap phones for call drops

Regulations

TRAI extends date for call drop compensation report

9 years ago

TRAI extends date for call drop compensation report

Telecom

Call drops: Telecom firms push Trai to defer compliance deadline

9 years ago

Call drops: Telecom firms push Trai to defer compliance deadline

Supreme Court

Telecom firms request TRAI to postpone deadline on Call Drop

9 years ago

Telecom firms request TRAI to postpone deadline on Call Drop

Telecom

COAI to appeal to Supreme Court against call drop judgement

9 years, 1 month ago

COAI to appeal to Supreme Court against call drop judgement

Supreme Court

Why don't you correct your system to fix call drops, SC asks telecos

9 years, 1 month ago

Why don't you correct your system to fix call drops, SC asks telecos

Drops

Call drops: SC agrees to hear telcos’ plea against HC order

9 years, 1 month ago

Call drops: SC agrees to hear telcos’ plea against HC order

Telecom

TRAI will enforce the call drop regulation: Ravi Shankar Prasad

9 years, 1 month ago

TRAI will enforce the call drop regulation: Ravi Shankar Prasad

High Court

High Court upholds TRAI order on call drops

9 years, 1 month ago

High Court upholds TRAI order on call drops

Court

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TRAI releases recommendations for new broadcasting services Act

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Spam calls remain a major threat

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TRAI’s new spam rules spark telecom industry backlash: Companies demand fair penalties

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Private telecom service providers, TRAI at odds over new spam call/messages rules

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Thrissur District Commission Holds Nokia And Its Dealer Liable For Selling Phone With Manufacturing Defects, Orders Refund And Compensation

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Supreme Court junks Bharti Airtel, Vodafone Idea’s pleas on miscalculation in AGR dues; stocks fall up to 4%

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Why is TRAI deactivating 10-digit fixed-line numbers after 365 days?

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TRAI intervention: Jio, Airtel, Vi launch revised voice-only recharge plans

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TRAI action: Jio reduces price of its newly introduced voice-only recharge plan, following Airtel's lead

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Airtel introduces low-priced voice-only, following TRAI order: Full details

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Airtel, Jio and Vi launch ’Value’ plans, but affordability in question over pricing

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Jio, In Line With TRAI Rules, Announces New Plans Focusing On SMS, Voice: Details Here

2 months, 2 weeks ago

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Airtel Introduces New Plans With SMS, Voice Benefits To Align With TRAI Rules: Check Out Details

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Vi follows TRAI's mandate, rolls out a voice and SMS-only plan, after Airtel and Jio

2 months, 2 weeks ago

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TRAI mandate: Jio, Airtel, Vi introduce new voice and SMS-only plans, which company offers the best benefits?

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TRAI voice-only plans: Airtel follows Jio, introduces new affordable plans with up to 365 days of validity

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TRAI introduces new rules: Affordable recharges and 365 days validity for millions

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