Draft rules mandate KYC, detailed product listings, secure payments for e-commerce platforms
2 months ago

Draft rules mandate KYC, detailed product listings, secure payments for e-commerce platforms

Live Mint  

As a part of its initiatives to promote self-regulation among e-commerce platforms, the government released draft guidelines on Tuesday aimed at protecting consumers from potential fraud in the fast-growing digital shopping industry. However, it remains unclear whether the released draft guidelines are part of the broader e-commerce policy that was expected to be introduced after the stakeholder consultations two years ago. Under the pre-transaction requirements, e-commerce platforms must carry out comprehensive Know Your Customer procedures for their business partners, particularly third-party sellers. The draft guidelines prohibit the sale of banned products and mandate that platforms establish monitoring mechanisms and conduct thorough background checks on sellers.

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History of this topic

Empowering Consumers in E-Commerce: Unleashing Policy for Protection, Not Dilution - News18
1 year, 7 months ago

Empowering Consumers in E-Commerce: Unleashing Policy for Protection, Not Dilution - News18

News 18  

If the Consumer Protection Rules or the E-Commerce Policy are implemented strictly, they may have worrisome implications. In order to strengthen consumer protection, e-commerce companies have implemented rigorous measures to combat fraudulent activities and safeguard against counterfeit products. While the Parliamentary Standing Committee’s intention to address the potential negative impact of such pricing practices is commendable, restricting discounts and competitive …

Tweak draft e-com rules, says Nasscom
3 years, 8 months ago

Tweak draft e-com rules, says Nasscom

The Hindu  

Consumer consent for sharing information, limiting fallback liability to timely refund, and aligning some of the proposed amendments that are currently beyond the scope of the Consumer Protection Act 2019 with the objective of the Act, are some recommendations that National Association of Software and Services Companies has made on the draft e-commerce rules. In a statement, the industry body …

E-commerce rules: The pushback begins
3 years, 8 months ago

E-commerce rules: The pushback begins

Live Mint  

E-commerce companies and industry associations gave their recommendations to the government, calling for several changes to the proposed Consumer Protection Rules, 2020, on Wednesday, the last day to submit their feedback. By widening the definition, the government might be risking forcing even smaller sellers to comply with the proposed e-commerce rules, increasing the compliance burden and affecting their ease of …

Draft e-commerce policy moots conformity assessment procedures for online platforms
4 years ago

Draft e-commerce policy moots conformity assessment procedures for online platforms

The Hindu  

Conformity assessment procedures will be put in place to verify that goods and services sold on e-commerce platforms meet required standards and technical regulations, according to the draft e-commerce policy. "Conformity assessment procedures will be put in place in order to verify that goods and services sold, on e-commerce platforms, meet required standards and technical regulations, as prescribed by sector …

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