3G network shutdown drives surge in telco service complaints
1 month ago

3G network shutdown drives surge in telco service complaints

ABC  

No phone coverage, service dropouts, and slow action by providers. Farmers feel 3G impact Grain grower Brendan Taylor has been struggling with patchy coverage since Telstra and Optus cut off 3G in late October. Blackspots and failed phone calls Photo shows Man making a phone call It has been more than 80 days since Telstra and Optus flicked the switch on the 3G mobile network. Telstra's 3G network used to cover 2.65 million square kilometres across Australia, whereas 4G has been expanded to cover three million sq km, executive Justine Rowe said. Optus executive Harvey Wright said less than 1 per cent of customer complaints to the telco since September 2024 related to 3G.

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History of this topic

Farmers complain of poor connectivity after 3G network shutdown in WA
4 months, 1 week ago

Farmers complain of poor connectivity after 3G network shutdown in WA

ABC  

Some rural West Australians say their mobile signals and service areas have significantly decreased a week after the 3G mobile network shutdown. Despite Telstra's claim that the 4G network replicates the 3G service, farmers such as John Sanderson from Grass Patch, 700 kilometres south-east of Perth, say connectivity has been compromised. 'Significantly worse' Jibberding farmer Gary Cail previously voiced concerns …

Customers report basically new phones suddenly blocked from making calls
4 months, 3 weeks ago

Customers report basically new phones suddenly blocked from making calls

ABC  

Peter LeGras's phone was only a month old when it stopped being able to make calls, send texts or do much of anything at all. It is one of several 4G-compatible phone models that are being blocked from all mobile networks following the recent shutdown of Australia's 3G network, leaving untold numbers of Australians scrambling to replace recently bought devices. …

Australia's 3G network is shutting down. Here are the phones that will be impacted
4 months, 3 weeks ago

Australia's 3G network is shutting down. Here are the phones that will be impacted

ABC  

The first high-speed mobile network, 3G, was launched in Australia in 2003. Here's more from ABC rural reporter David Claughton: "The people who will be most affected are those who live in remote areas, outside of the existing 3G coverage area, who have been getting what is described by Telstra and Optus as "fortuitous" coverage." Here's what phones will likely …

What happens when 3G is switched off?
4 months, 3 weeks ago

What happens when 3G is switched off?

ABC  

Nick Grimm: For decades now, it's been serving Australians well, more or less. From Monday, it will be shut down, with Telstra and Optus warning some phones, watches, tablets, medical devices, mobile phone boosters and location devices in cars, trucks and machinery, as well as farm equipment, could all stop working. Farmer Richard Wright has been getting what is described …

What will stop working when the 3G network is shut down on Monday?
4 months, 3 weeks ago

What will stop working when the 3G network is shut down on Monday?

ABC  

The soon-to-be shut down 3G network has for 20 years been a critical service, especially in regional areas, but the industry wants to use the bandwidth to improve the new 4G and 5G systems. Known as "grey phones", many will still be able to make calls when 3G is shut down, but some won't work for a triple-zero emergency call. …

3G shutdown and looming Telstra 4G shift has Wheatbelt farmers worried about connectivity, safety
6 months ago

3G shutdown and looming Telstra 4G shift has Wheatbelt farmers worried about connectivity, safety

ABC  

As telecommunication services push on with their plans to shut down Australia's 3G service next month, regional West Australian residents fear they will be left with little to no mobile or internet connectivity on the 4G network. "I was spraying a paddock with nice long runs so I thought I'll swap back and forth between 3G and 4G while I'm …

As the 3G shutdown looms, anxiety is growing over regional phone coverage
6 months, 2 weeks ago

As the 3G shutdown looms, anxiety is growing over regional phone coverage

ABC  

Former journalist and goat farmer Peter Klages lives a life of tranquillity on his property in Campbelltown, 45 kilometres north of Ballarat. "The reason we are confident of that is our 4G network in regional areas is built on a lower frequency than the 3G network," he said. "I don't think at this stage that there's been enough testing done …

Telstra delays 3G network shutdown until August amid concerns about access to emergency calls
10 months, 2 weeks ago

Telstra delays 3G network shutdown until August amid concerns about access to emergency calls

ABC  

In short: Telstra is delaying the closure of its 3G network until August 31 amid concerns about the number of Australians who could be blocked from making emergency calls. Telstra is delaying the closure of its 3G network until August 31 amid concerns about the number of Australians who could be blocked from making emergency calls. Telstra is delaying its …

More than a million older 4G mobile phones at risk of being blocked from making triple-0 calls in 3G shutdown
11 months, 2 weeks ago

More than a million older 4G mobile phones at risk of being blocked from making triple-0 calls in 3G shutdown

ABC  

In short: There are concerns more than a million mobile phones may be unable to make emergency calls following the 3G shutdown. More than a million mobile phones could be cut off from calling triple-0 within months, the ABC can exclusively reveal, raising alarm about Australia's readiness for the imminent shutdown of the 3G network. The government has set up …

Telstra, Optus 3G network shutdown raises phone service fears for rural residents
1 year ago

Telstra, Optus 3G network shutdown raises phone service fears for rural residents

ABC  

In short: The 3G mobile network will be shut down completely in Australia this year. Ms Porter said her Telstra home internet service was connected to 3G as she couldn't get a 4G signal at her house. Telstra said customers would get the same or better coverage on 4G when the 3G network was switched off. Telstra southern New South …

Australia's 3G network shutdown begins this Friday with Vodafone. Here's what you need to know
1 year, 3 months ago

Australia's 3G network shutdown begins this Friday with Vodafone. Here's what you need to know

ABC  

Australia's 3G network shut down will begin this Friday, when Vodafone becomes the first of the big telcos to switch its service off. Some devices, including older mobile phones, baby monitors and medical devices still rely on the 20-year-old network that is now being phased out in favour of faster 4G and 5G networks. If your device is only able …

Telstra, Optus and Vodafone are shutting down their 3G networks. How can you prepare?
1 year, 6 months ago

Telstra, Optus and Vodafone are shutting down their 3G networks. How can you prepare?

ABC  

Australia's three largest telcos will begin shutting down the 3G network from December this year. Some of the most popular devices to be affected include: Alcatel 2038 Alcatel OneTouch 2045 Apple iPhone 5 Apple iPhone 5C Apple iPhone 5S Aspera A42 Doro PhoneEasy 623 OPTUS Doro 6521 Google Pixel 2 XL Huawei E5331 Huawei E5251s-2 Huawei Y6 Prime Nokia 301 …

3G networks are being switched off across Australia but some still rely solely on the service
1 year, 7 months ago

3G networks are being switched off across Australia but some still rely solely on the service

ABC  

A 3G network switch-off deadline is looming despite large parts of Australia still relying solely on the service. Key points: 3G networks are being progressively switched off across the country Some phones, EFTPOS machines, and medical devices still require 3G networks Telstra says its coverage is being upgraded to 4G before the deadline Vodafone will switch its off on December …

Could the 3G shutdown leave you in a mobile phone blackspot
1 year, 10 months ago

Could the 3G shutdown leave you in a mobile phone blackspot

Daily Mail  

Millions of people will be left without mobile phone internet connection as Vodafone becomes the first network provider to switch off its 3G network next month. Switch off: Britain’s largest mobile phone network providers are planning a countrywide shutdown of their 3G services, which risks plunging certain regions into digital darkness EE and Three have also announced plans to withdraw …

Regional towns struggle for service, with Telstra set to switch off 3G in 2024
2 years, 6 months ago

Regional towns struggle for service, with Telstra set to switch off 3G in 2024

ABC  

Mobile service is patchy at best in some parts of South Australia's Murraylands, Riverland and Mallee regions. Key points: Telstra will switch off its 3G network in 2024 A review commissioned by Regional Development Australia has found a number of areas in regional SA will be left under served Telstra says it's upgrading its network before the switch happens Now …

Airtel to shut 3G operations by December: Chief Financial Officer
5 years, 7 months ago

Airtel to shut 3G operations by December: Chief Financial Officer

India TV News  

India's third largest operator by subscriber numbers, Airtel, will shut down its entire 3G network between December to March of the current fiscal, the company's Chief Financial Officer Badal Bagri has told analysts. Telecom major Bharti Airtel posted a huge loss of Rs 2,866 crore for the first quarter of fiscal 2020 against a profit of Rs 97.30 crore in …

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