Call drops may end in three months, say cellular operators

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Admitting that fixing the problem of call drops is the responsibility of mobile service providers, Rajan Mathews, director-general of the Cellular Operators Association of India, promises a significant improvement in quality of service within three months. We are currently at a 12 per cent call drop rate; at a general level we will be able to bring it back to 2-3 per cent … but there will still be certain pockets such as Lutyens’ Delhi and Cantonment areas which will always have a problem till we fix tower issues,” he said in an interview with The Hindu. Mr. Mathews said besides the lack of towers, change in spectrum frequencies during the last auctions was one of the reasons for a spate of call drops. On the recommendations by TRAI on compensating consumers for call drops, Mr. Mathews said, “I wish it could solve the problem but it would not.

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All major telcos fail to meet service quality norms in June-September 2018; call drops higher on Idea, Vodafone networks

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Mobile call drops: More infra needed; govt will ensure quality service, assures Telecom Secretary Aruna Sundararajan

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India loses 6.41 mn mobile subscribers in August; Idea hit the hardest with loss of 2.89 mn subscribers: COAI

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India loses 6.41 mn mobile subscribers in August; Idea hit the hardest with loss of 2.89 mn subscribers: COAI

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Telcos to be fined Rs 5 lakh over call drops starting October 1, says TRAI

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Call Drop: Telcos commit Rs 20K crore for towers, seek new spectrum

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