Delta CEO, in Paris for the Olympics, says outage-related cancellations should end Thursday
4 months, 4 weeks ago

Delta CEO, in Paris for the Olympics, says outage-related cancellations should end Thursday

Associated Press  

Delta Air Lines canceled significantly fewer flights Wednesday, and the airline’s chief executive said cancellations and delays stemming from a global technology breakdown should end by Thursday. Transportation Secretary Pete Buttigieg said Tuesday that the department would also examine Delta’s customer service, including “unacceptable” lines for assistance and reports that unaccompanied minors were stranded at airports. Bastian said Delta anticipates Thursday will be “a normal day, with the airline fully recovered and operating at a traditional level of reliability.” The CEO said Delta is committed to taking care of customers whose flights are affected, “with meals, hotel accommodations and ground transportation offered through vouchers and reimbursements.” Those passengers also will receive airline miles and travel vouchers “as a further gesture of apology,” he said. Ed remains fully engaged with senior operations leaders.” Bastian flew to Paris on a regularly scheduled Delta flight, the Atlanta-based airline said.

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