DTDC Automates Consignment Tracking With OmniDocs

In today’s competitive world when every minute of delay could amount to revenue loss for courier companies, DTDC has implemented a document management system to provide online Proof-of-Delivery to customers. Recently, Indian courier and cargo company, DTDC, deployed a documents management system in order to provide online Proof of Delivery receipts and status of couriered items to its customers. Time Consuming Tracking Process As per its system, DTDC delivers a copy of the PoD receipt to its customers and files a copy of the same at its HO in Bangalore. Mrinal Chakraborty, GM-IT and Operational Processes, DTDC Courier and Cargo, says, “Out of 2.8 lakh shipments, almost 20 percent are high value consignments where our commitment levels also have to be very high.