Vodafone named UK's worst mobile phone network for eighth consecutive year
5 years, 8 months ago

Vodafone named UK's worst mobile phone network for eighth consecutive year

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The UK’s three biggest mobile operators are failing to offer their customers satisfactory service – despite often costing more than smaller rivals, a watchdog has found. Some 13 per cent said the firm’s technical support was poor and 19 per cent rated it as poor value for money. EE, the UK’s largest mobile network, also continues to rank among the worst providers, with 13 per cent of its customers rating it as poor value for money, and just a quarter giving it a good or excellent rating for technical support. head of home products and services, said: “The continuing reign of smaller networks over the big players goes to show exactly how important customer support and value for money are to mobile users.

Mobile Network Service Value Cent Customers Customer Vodafone Technical Support Poor Value  worst  customer  uks  sign  consecutive  network  customers  mobile  service  named  poor  smaller  phone  value  rated  eighth  cent  vodafone

History of this topic

Keep your business connected with Vodafone Business network and broadband deals
6 days, 17 hours ago

Keep your business connected with Vodafone Business network and broadband deals

The Independent  

Setting up as a sole trader or expanding your small business can have enough complications as it is, let alone trying to set up a reliable internet connection that won’t drop during an important call. Vodafone Business Unlimited Max: Was £30, now £15 per month for the first six months, Vodafone.co.uk 5G Ultra is the name for Vodafone Business service …

Vi outperforms Jio and Airtel, offers best 4G as per latest report
Trending News
1 month ago

Vi outperforms Jio and Airtel, offers best 4G as per latest report

India TV News  

Vodafone Idea has been facing challenges in recent years due to a decline in its number of users. Vi 4G coverage In terms of 4G network quality, Vodafone Idea claims that they are upgrading 100 mobile towers every hour to enhance connectivity for their users. According to a recent report by Open Signal, Vodafone Idea has now outperformed all other …

Vodafone's £16.5bn mega-merger with Three gets the green light from the competition regulator
1 month ago

Vodafone's £16.5bn mega-merger with Three gets the green light from the competition regulator

Daily Mail  

Vodafone's mega-merger with rival network Three has been given the green light by the competition regulator. The UK’s Competition and Markets Authority cleared the way for the £16.5billion tie-up on condition that both companies invest billions in the UK’s 5G mobile network as well as cap prices on their lowest-cost mobile plans. Approved: Vodafone's mega-merger with rival network Three will …

Vodafone and Three £15bn merger could get green light, UK watchdog says
2 months ago

Vodafone and Three £15bn merger could get green light, UK watchdog says

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The £15 billion merger between …

Vodafone and Three UK promise £10-a-month price cap for some mobile deals
3 months, 1 week ago

Vodafone and Three UK promise £10-a-month price cap for some mobile deals

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Vodafone and Three UK have …

Millions of Vodafone and Three customers could see their bills rise, officials warn
3 months, 3 weeks ago

Millions of Vodafone and Three customers could see their bills rise, officials warn

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Tens of millions of Vodafone and Three customers could see their prices rise …

Vodafone is back online following a three-hour outage that left thousands of Britons unable to use the internet on their smartphone
4 months, 3 weeks ago

Vodafone is back online following a three-hour outage that left thousands of Britons unable to use the internet on their smartphone

Daily Mail  

It's one of the most popular network providers in the UK, but Vodafone is only now back online after going down for three hours this afternoon. It's one of the most popular network providers in the UK, but it appears that Vodafone went down this afternoon for three hours According to Downdetector, connection issues started around 12:30 pm as users …

Vodafone and Nokia collaborate on trial of cutting-edge tech to combat gaming and video lag
9 months ago

Vodafone and Nokia collaborate on trial of cutting-edge tech to combat gaming and video lag

India TV News  

Vodafone and Nokia have officially said that they have successfully tested a new internet technology, which could improve the home broadband experience for customers, particularly when gaming or making video calls. Image Source : PIXABAYVodafone and Nokia collaborate on trial of cutting-edge tech to combat gaming and video lag In the test, Vodafone and Nokia’s research arm Nokia Bell Labs …

Check your phone NOW: Vodafone has switched off its 3G network leaving millions of Britons unable to use the internet on their smartphones - how to see if you're affected
10 months, 1 week ago

Check your phone NOW: Vodafone has switched off its 3G network leaving millions of Britons unable to use the internet on their smartphones - how to see if you're affected

Daily Mail  

Has your phone stopped working amid the 3G switch off? However, it means Vodafone customers with old 3G smartphones that don't support 4G or 5G – such as the iPhone 5 and older – will have to buy a new phone. Mr Dona said Vodafone's 4G and 5G network will get 'stronger and faster' from the repurposing of 3G spectrum …

Vodafone grows UK customers but Germany hit by price rises
11 months ago

Vodafone grows UK customers but Germany hit by price rises

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. The global telecoms group is The company said UK …

Vodafone down: Phone network not working leaving users unable get internet or call
11 months, 4 weeks ago

Vodafone down: Phone network not working leaving users unable get internet or call

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Vodafone has stopped working properly, leaving users unable to get on the internet …

Widespread Vodafone/EE outage is now fixed, networks say
1 year, 4 months ago

Widespread Vodafone/EE outage is now fixed, networks say

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. But it also affected people with Vodafone who attempted to call people who ported their number from …

Vodafone down: Phone network not working as customers struggle to make calls
1 year, 4 months ago

Vodafone down: Phone network not working as customers struggle to make calls

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. The problems mean that Vodafone customers and those at other networks are unable to call phone numbers …

Vodafone and Three unveil mega-merger to form UK’s biggest mobile operator
1 year, 6 months ago

Vodafone and Three unveil mega-merger to form UK’s biggest mobile operator

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Vodafone and Three UK have …

Vodafone and Three are merging – is it time for a better mobile phone deal?
1 year, 6 months ago

Vodafone and Three are merging – is it time for a better mobile phone deal?

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy It’s been announced that Vodafone and Three have plans to merge in a …

Vodafone brings 7 new prepaid plans starting at Rs 17 onwards
1 year, 7 months ago

Vodafone brings 7 new prepaid plans starting at Rs 17 onwards

India TV News  

Vodafone Idea, the telecom company which has been in the news for not entering the 5G bandwagon in India is working towards retaining its customer base in the nation. As per the reports, the company has brought around 7 new prepaid plans for consumers. Out of the newly released prepaid plans, two of the data vouchers have unlimited night data. …

Vodafone is implementing a huge phone change - how to see if YOU'RE affected
1 year, 7 months ago

Vodafone is implementing a huge phone change - how to see if YOU'RE affected

Daily Mail  

Vodafone is implementing a huge change that will leave millions of Britons unable to use the internet on their smartphone. Vodafone's decision to switch off 3G means its customers with old phones that don't support 4G or 5G - such as the iPhone 5 or older - will have to buy a new device The first 3G voice call in …

Vodafone outage affecting many Netherlands users
1 year, 8 months ago

Vodafone outage affecting many Netherlands users

NL Times  

Many Vodafone customers said they were having problems accessing the telecom provider’s mobile phone network on Friday morning. Several hospitals also indicated that they are less accessible due to the outage. Several hospitals are also Vodafone customers and are therefore not reachable or less accessible. In case of problems, Vodafone customers can also call via services such as WhatsApp or …

Vodafone outage: Broadband down for nearly 3,000 customers across the UK
1 year, 8 months ago

Vodafone outage: Broadband down for nearly 3,000 customers across the UK

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Nearly 3,000 Vodafone customers across the UK have reported outages. The issue comes …

Jet Airways CEO Sanjiv Kapoor asks Vodafone to 'stop calling him'; here's what happened next
1 year, 10 months ago

Jet Airways CEO Sanjiv Kapoor asks Vodafone to 'stop calling him'; here's what happened next

Firstpost  

Jet Airways CEO’s viral tweet about Vodafone Idea has garnered a lot of attention on social media. The same was the case with Jet Airways CEO Sanjiv Kapoor who recently took to Twitter and shared his displeasure with Vodafone Idea for their ‘poor’ service. Taking to Twitter, the Jet Airways CEO wrote, “Dear Vodafone Idea: please stop calling me repeatedly …

Data | Vodafone out of ideas: With Airtel and Jio going strong, duopoly concerns emerge in telecom sector
1 year, 11 months ago

Data | Vodafone out of ideas: With Airtel and Jio going strong, duopoly concerns emerge in telecom sector

The Hindu  

The fate of India’s third-largest telecom, Vodafone-Idea, is hanging in the balance. Click to subscribe to our Data newsletter Apart from losing subscribers, Vodafone-Idea’s average revenue per user per month has also failed to keep pace with that of its rivals. Chart 3 shows the average revenue earned per user per month by private service providers in wireless services. The …

Vodafone in Britain in talks about a merger with Hutchison's Three U.K.
2 years, 3 months ago

Vodafone in Britain in talks about a merger with Hutchison's Three U.K.

The Hindu  

Vodafone said on October 3 it was in talks with CK Hutchison about merging their businesses in Britain, to create a market leading operator that could accelerate the roll-out of 5G and expand broadband connectivity. Vodafone said it would own 51% and Hutchison 49% under the deal being discussed, with the shares achieved through differential leverage contribution and no cash …

Vodafone and Three Mobile could strike merger deal by end of year
2 years, 3 months ago

Vodafone and Three Mobile could strike merger deal by end of year

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Vodafone and Three Mobile have …

Plan to introduce roaming charges on Vodafone and EE delayed by technical problems
3 years ago

Plan to introduce roaming charges on Vodafone and EE delayed by technical problems

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Plans to hit UK travellers with roaming charges when they use their phones …

Vodafone Idea to increase mobile service rates from December 1 citing 'acute financial stress'
5 years, 1 month ago

Vodafone Idea to increase mobile service rates from December 1 citing 'acute financial stress'

India TV News  

Vodafone Idea on Monday announced it will increase mobile service rates from December 1 in the wake of ongoing financial stress. "To ensure that its customers continue to enjoy world-class digital experiences, Vodafone Idea will suitably increase the prices of its tariffs effective December 1," the company said in a statement today. Vodafone Idea last week reported consolidated loss of …

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