Zoom’s revenue soars 169% as people flock to service during pandemic
CNNCNN Business — The Zoom boom is real. Zoom “deployed millions of licenses for new customers,” CEO Eric Yuan said on an earnings call. Created as a business communication tool nearly a decade ago, Zoom’s popularity exploded at the beginning of this year, as millions of people in lockdown began using it to host events ranging from birthday parties to religious events and even to cabinet meetings. “Work-from-home and social distance initiatives have meaningfully accelerated the adoption and traffic on the Zoom video communications platform,” Yuan said. “As a result, we have experienced negative press related to meeting disruption, security and privacy issues.” Zoom is also facing growing competition from larger tech companies, including Facebook and Google.