Chennai Metro: Why do ticket counters close at 10 pm?
7 years, 6 months ago

Chennai Metro: Why do ticket counters close at 10 pm?

Deccan Chronicle  

Chennai: ‘World-class’ Chennai metro services extend beyond 10 pm, but sales counters where tickets are sold close at 10 pm, making transit simply impossible for several commuters who don’t possess smart cards. While the metro stations in the entire country issue tickets till two minutes before the last train arrives, CMRL ticket counters are deserted even before 10 pm at times. Another official from the operations department of CMRL said initially they came across instances when the commuters would buy tickets past 10 pm and complain that they missed the train demanding a refund – the reason why ticket sales are halted at 10 pm sharp. When contacted, an official at the Alandur metro station said the reason behind exorbitant prices was that they were working “behind the business hours” as metro rail does not function post 11 pm.

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