Jet Airways grounded: JetPrivilege says members need not worry, JPMiles value, safety remain intact; all you need to know

Like the passengers, who booked tickets in Jet Airways before the temporary grounding of the airline and worried about the refund now, the JPMiles earners are also concerned about if they can encash the reward points. JetPrivilege, the company that handles Jet Airways’ loyalty programme JPMiles, in a statement on 17 April said, “We would like to assure our members that the value of their JPMiles are secure and remain intact as members still have the choice to redeem their JPMiles to fly free across more airlines and destinations anywhere.” A report in Business Standard also said that the JetPrivilege members could remain unconcerned about their JPMiles. The positive sign about JPMiles is that it is handled by JetPrivilege, a part of the Etihad Aviation Group and not the Jet Airways directly, according to News18. In 2014, JetPrivilege Private Limited became a part of the Etihad Aviation Group after the strategic alliance between Jet Airways and Etihad Airways, the report said. JPMiles can be earned not only when you fly with Jet Airways or Etihad Airways but also when you fly across any of our 20+ airline partners.” Refund process to passengers may impact Meanwhile, airlines lobby International Air Transport Association on 18 April suspended the membership of the grounded Jet Airways of its clearing house system, a move that is likely to impact the refund process to passengers.