Small firms and schools get protection from rip-off energy contracts
The IndependentFor free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Thousands of small businesses, schools and charities will be given extra protection from being ripped off in their energy contracts under new rules announced on Thursday. Unlike households, small businesses often use so-called energy brokers, which are meant to find them the best deal. The change from the Government which allows small businesses to go to the ombudsman comes side-by-side with changes from energy regulator Ofgem designed to protect the same companies. “Too many businesses have experienced issues with some energy suppliers, from difficulty getting the right contracts, unexplained price hikes, and poor customer service,” said Ofgem director general for markets Tim Jarvis.