Jetstar cancellation leaves 100 Hamilton Island tourists stranded after Whitsundays holiday
2 years, 5 months ago

Jetstar cancellation leaves 100 Hamilton Island tourists stranded after Whitsundays holiday

ABC  

More than 100 passengers, including young families, were left with no where to sleep after being ferried off Hamilton Island following a flight cancellation on Monday night. Key points: Jetstar says it will call each passenger individually to say sorry Airlie Beach residents rallied to provide food and places to sleep for the stranded travellers A local businessman says helping out makes sense in a town that relies on tourism Denva Suttie's family's Whitsundays holiday ended in anything but a relaxed fashion. Left in the lurch Despite being told that accommodation for passengers "would be sorted out at Airlie Beach," Mr Suttie said that was not what happened once they arrived at the Port of Airlie terminal after dark. "We're working to get customers on their way as soon as possible and will provide reimbursement towards any accommodation, meals and transport costs incurred as a result of the disruption," a spokesperson said. Hamilton Island management said it was "dismayed" at news that passengers were left without alternative travel arrangements or accommodation at the Port of Airlie.

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