Telcos ‘need to do more’ to improve call quality: Telecom Minister Ravi Shankar Prasad

New Delhi: With the Supreme Court annulling the call drop compensation regulation, Telecom Minister Ravi Shankar Prasad has said that the telecom operators ‘need to do more’ to improve quality. He also said that the ultimate call on the future direction needs to be taken by TRAI as tariffs and quality of services fall under its domain. The minister also said that the government has taken steps to help companies offer better quality of services. The apex court had set aside the call-drop penalty provision put in place by the Telecom Regulatory Authority of India, which mandated mobile providers to compensate consumers Re 1 for every dropped call subject to a maximum of Rs 3 a day.