Today’s Cache | Chatbots and mental health; Google infringed patents; Tech companies allege unfair cloud practices
1 year, 9 months ago

Today’s Cache | Chatbots and mental health; Google infringed patents; Tech companies allege unfair cloud practices

The Hindu  

Chatbots and mental health The increasing use of mental health chatbots powered by AI, due to stretched resources, is proving to be a double-edged sword. While some mental health counselors say that chatbots might simulate empathy when dealing with users, it’s not the same as real human empathy, a 2023 study by the American JAMA internal medicine journal found that bots’ answers were rated “significantly higher for quality and empathy” compared to that of physicians. Apart from empathy, privacy, and protection remain major risks for users with a Mozilla researcher describing chatbot apps as “data-sucking machines with a mental health app veneer” and that they could share personal information with third parties. Google infringed patents Alphabet-owned Google was ordered to pay $15.1 million for infringing two patents related to audio software owned by Personal Audio LLC, a Delaware federal jury said in a verdict. Tech companies allege unfair cloud practices Technology trade groups including Google have griped to the Federal Trade Commission about alleged unfair practices in the cloud, including by Microsoft.

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