Zomato’s ‘veg mode charge’ post goes viral, CEO Deepinder Goyal apologises to customers
2 months, 1 week ago

Zomato’s ‘veg mode charge’ post goes viral, CEO Deepinder Goyal apologises to customers

Live Mint  

Online food delivery platform Zomato Limited's Chief Executive Officer Deepinder Goyal apologised to customers for charging a “veg mode enablement fee” via the platform and called it stupid, while responding to a customer on the social media platform LinkedIn on January 17. IIM Kozhikode graduate and former Big Basket Senior Executive Rohit Ranjan flagged that the food delivery platform was charging a “veg mode enablement fee” of ₹2 per order. “Zomato’s latest masterstroke—introducing an ‘extra charge’ for the veg enablement fleet—has officially turned us into a premium subscription plan,” alleged the former BigBasket executive. Zomato CEO Deepinder Goyal apologises to customers Netizens react People on social media reacted to this new charge issue and questioned when hidden charges like these will end for such platforms.

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History of this topic

Deepinder Goyal vows ‘such s**t doesn’t happen’ on Zomato in apology to Bengaluru man
2 months, 1 week ago

Deepinder Goyal vows ‘such s**t doesn’t happen’ on Zomato in apology to Bengaluru man

Hindustan Times  

Zomato CEO Deepinder Goyal on Friday apologised to a customer after a customer flagged to him that he was being charged a fee for choosing the "veg mode" on the app to order vegetarian food. Bengaluru resident Rohit Ranjan took to LinkedIn to reveal that he was charged ₹2 as "veg mode enablement fee" on Zomato. Zomato’s latest masterstroke —introducing …

'Stupid on our part': Zomato CEO apologises to customer for charging veg-mode fees
2 months, 1 week ago

'Stupid on our part': Zomato CEO apologises to customer for charging veg-mode fees

India Today  

Zomato CEO Deepinder Goyal has apologised to a Bengaluru-based man who criticised the platform for introducing an "extra charge for the veg enablement fleet." Zomato’s latest masterstroke—introducing an ‘extra charge’ for the veg enablement fleet—has officially turned us into a premium subscription plan. We’ve gone from ‘green and healthy’ to ‘green and pricey.’ Thanks, Zomato, for proving once again that …

Deepinder Goyal asks Bengaluru man to apply for job after reading his suggestions for Zomato
4 months, 2 weeks ago

Deepinder Goyal asks Bengaluru man to apply for job after reading his suggestions for Zomato

Hindustan Times  

Zomato recently announced a new feature that will allow users to buy cancelled food orders at a discounted price. A Bengaluru man’s suggestions to fine-tune the feature impressed Zomato CEO Deepinder Goyal so much that he asked the man to apply for a job. Zomato CEO’s post In his X post, Zomato CEO Deepinder Goyal said that “more than 4 …

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