5 years, 7 months ago

Telco suspected fraud but allowed a customer's phone number to be ported anyway. Then he was hacked

Christopher Collins woke up on a Saturday morning to find a text from Vodafone welcoming him to their service. Key points: A Queensland couple's bank account was emptied while they slept Fraudsters gained access to their bank account by 'porting' Christopher Collins' mobile phone number Mobile phone porting fraud was identified as an issue in 2014, but nothing has been done to tackle the growing issue Next the airline pilot noticed a series of emails from his bank, ING, that his account password had been changed. They still have no idea how the scammer got Mr Collins' mobile phone number and account details, but it could have been stolen out of his letter box or someone may have hacked his wife Louise's email account, where she kept some personal information. Mr Collins said he had to use their son's mobile and spent hours on the phone and inside Telstra, Vodafone and Optus shops on a Saturday, trying to get someone to explain how their mobile phone number could be ported without his knowledge or consent. Despite this, the Telstra operator did not raise any more flags and the scammer was able to take control of Mr Collins' mobile phone, which then made it easy to access his bank account.

ABC
Fraud Mobile Bank Collins Account Vodafone Lacey Telstra His Bank Account Mr Collins Porting Phone Number Christopher Collins
Telco union officials lured into 'catastrophic' identity fraud scam
8 years, 2 months ago

Telco union officials lured into 'catastrophic' identity fraud scam

ABC
Security
How Even the FTC's Lead Technologist Can Get Hacked
8 years, 9 months ago

How Even the FTC's Lead Technologist Can Get Hacked

Wired
Phone

Discover Related