Transport Canberra had 'high degree of confidence' in MyWay+ system weeks before problematic rollout
3 months, 3 weeks ago

Transport Canberra had 'high degree of confidence' in MyWay+ system weeks before problematic rollout

ABC  

Transport Minister Chris Steel has told the Legislative Assembly that Transport Canberra had "a high degree of confidence" in its new ticketing system weeks before its official launch. "I was briefed that user testing had been completed as planned, and that Transport Canberra had a high degree of confidence in the system," he said. Transport Minister Chris Steel said there had been some "teething issues" in the MyWay+ rollout. "There have been some teething issues with the system that have affected people's experiences of MyWay+," Mr Steel said.

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History of this topic

ACT chief minister concedes government should have postponed MyWay+ rollout by at least a week
3 months, 3 weeks ago

ACT chief minister concedes government should have postponed MyWay+ rollout by at least a week

ABC  

The ACT chief minister has conceded the government should have waited several more days before rolling out the MyWay+ ticketing system for public transport. Earlier this week, Transport Minister Chris Steel told the assembly he was advised weeks before the launch Transport Canberra had "a high degree of confidence" in the new system. The legislative assembly heard Transport Canberra had …

Transport Canberra was warned about problems with MyWay+ public transport ticketing system ahead of launch
4 months ago

Transport Canberra was warned about problems with MyWay+ public transport ticketing system ahead of launch

ABC  

The drivers' union and public transport advocates say they warned ACT government transport officials that the new MyWay+ ticketing system wasn't ready ahead of yesterday's rollout. And it's come at a cost of people's faith in our public transport ticketing system '' Mr Hemsley said. Transport Minister Chris Steel said some "teething issues'' with the rollout of MyWay+ had only …

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