WhatsApp had a grievance officer in India even before new IT rules came into effect: How to register complaint
3 years, 7 months ago

WhatsApp had a grievance officer in India even before new IT rules came into effect: How to register complaint

Firstpost  

Many foreign social media platforms, including Facebook, Instagram and Twitter are yet to appoint a grievance officer based out of India for users to raise a complaint with them. You can write to the officer at the following address: Twitter, Inc. c/o Jeremy Kessel 1355 Market St #900 San Francisco, California 94103 United States How to reach out to the Facebook grievance officer 1. You can post by including “ATTENTION: Grievance Officer” on the following address: Julie Duvall Facebook Inc ATTENTION — GRIEVANCE OFFICER 1 Hacker Way Menlo Park, CA 94025 USA [email protected] 3. You can write to the officer at: Julie Duvall Facebook Inc ATTENTION — GRIEVANCE OFFICER 1 Hacker Way Menlo Park, CA 94025 USA

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History of this topic

Complaint Filed Against Suspended IAS Officer over Mallu Hindu Officers WhatsApp Group
1 month, 4 weeks ago

Complaint Filed Against Suspended IAS Officer over Mallu Hindu Officers WhatsApp Group

Deccan Chronicle  

Thiruvananthapuram: A day after the suspension of Industries Director K Gopalakrishnan by the Kerala government for creating a "Mallu Hindu Officers" WhatsApp group, a complaint has been lodged with the DGP to register a case against the IAS officer for allegedly attempting to incite communal disharmony through his actions. As per the order, the WhatsApp group created by Gopalakrishnan was …

WhatsApp Update: 22 lakh bad accounts banned in India
2 years, 5 months ago

WhatsApp Update: 22 lakh bad accounts banned in India

India TV News  

WhatsApp Update: Meta-owned WhatsApp reportedly banned more than 22 lakh bad accounts in India in June 2022. In the month of May, WhatsApp further banned around 19 lakh bad accounts in the country. The messaging platform received 632 grievance reports in June in India, and the accounts "actioned" were 64. Published in accordance with Rule 4 of the Information Technology …

Over 19 Lakh Bad Accounts Were Banned In May By WhatsApp India: Here's Why
2 years, 6 months ago

Over 19 Lakh Bad Accounts Were Banned In May By WhatsApp India: Here's Why

News 18  

WhatsApp on Friday said that it banned over 19 lakh bad accounts in India in the month of May in compliance with the new IT Rules 2021. In April, WhatsApp received 844 grievance reports within the country, and the accounts “actioned” were 123. “This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, …

WhatsApp India's grievance officer resigns within six months, company looking for replacement
3 years, 1 month ago

WhatsApp India's grievance officer resigns within six months, company looking for replacement

India Today  

WhatsApp grievance officer, Paresh B Lal, has resigned in less than six months since his appointment. Lal left AZB & Partners to join WhatsApp as the Grievance and Nodal officer back in June, after the Indian government made it mandatory for foreign tech companies to appoint someone to mediate between the government and the company. India’s new IT rules require …

"Twitter Has Appointed Personnel In Compliance With New IT Rules": Centre Tells Delhi High Court
3 years, 3 months ago

"Twitter Has Appointed Personnel In Compliance With New IT Rules": Centre Tells Delhi High Court

Live Law  

The Central Government has informed the Delhi High Court that Twitter has appointed Chief Compliance Officer, Nodal Contact Person and Resident Grievance Officer in compliance of the IT Rules, 2021.The development comes with the filing of an affidavit by the Centre in the plea against non-compliance by Twitter India and Twitter Inc with the Information Technology Rules, 2021. Stating that …

WhatsApp Banned Over 3 Million Accounts in June-July 2021: Transparency Report
3 years, 4 months ago

WhatsApp Banned Over 3 Million Accounts in June-July 2021: Transparency Report

News 18  

WhatsApp banned over 3 million accounts in India in the period between June 16 and July 31, the company claimed in its second and latest Transparency Report, filed Tuesday, August 31. The report also claimed that WhatsApp received 594 grievance reports from users during the above mentioned 46-day period, most of which were related to users attempting to have their …

Twitter Tells Delhi High Court That It Has Made Permanent Appointments To Posts Required By New IT Rules
3 years, 5 months ago

Twitter Tells Delhi High Court That It Has Made Permanent Appointments To Posts Required By New IT Rules

Live Law  

Twitter told the Delhi High Court on Friday that it has made permanent appointments to the posts of Chief Compliance Officer, Resident Grievance Officer and Nodal Contact Person on August 4.A single judge bench comprising of Justice Rekha Palli was hearing a plea filed against the non-compliance by Twitter India and Twitter Inc with the Information Technology Rules, 2021. The …

India's IT Rules: What Facebook, WhatsApp, IG Compliance Reports Tell Us
3 years, 5 months ago

India's IT Rules: What Facebook, WhatsApp, IG Compliance Reports Tell Us

The Quint  

Facebook, Instagram and WhatsApp published their first monthly compliance report mandated by the new IT Rules that came into force on 26 May. The rules require with over five million users platforms – to publish compliance reports every month, mentioning the details of complaints received and action taken. While the reports throw up interesting insights into actions taken regarding harmful …

Twitter tells Delhi High Court it will take 8 weeks to appoint a grievance redressal officer
3 years, 6 months ago

Twitter tells Delhi High Court it will take 8 weeks to appoint a grievance redressal officer

Firstpost  

Twitter says it is in the process of setting up a liaison office in India and this office will be their permanent physical contact in the country. After the Delhi High Court directed Twitter on Tuesday to inform by 8 July as to when it will appoint a resident grievance officer in compliance with the new IT Rules, Twitter has …

Twitter could get in trouble if it fails to comply with India rules: HC
3 years, 6 months ago

Twitter could get in trouble if it fails to comply with India rules: HC

India TV News  

The Delhi High Court on Tuesday pulled up Twitter for failing to appoint resident grievance officer, saying, "How long will your process take place? A bench of Justice Rekha Palli told Twitter's counsel, "Come up with a clear response, otherwise you will be in trouble", and sought information on Twitter's compliance with other provisions of the Information Technology Rules, 2021 …

GOI slams Twitter in Delhi HC for failing to fully comply with IT Rules 2021
3 years, 6 months ago

GOI slams Twitter in Delhi HC for failing to fully comply with IT Rules 2021

Op India  

The central government has told the Delhi High Court, Monday, that in spite of 3 months time granted to all SSMIs to comply with the IT Rules 2021, having expired on May 26, Twitter Inc has failed to fully comply with the same, news agency ANI reported. In its affidavit, Centre tells Delhi High Court, “In spite of 3 months …

Twitter tells Delhi High Court it's in final stages of appointing resident grievance officer
3 years, 6 months ago

Twitter tells Delhi High Court it's in final stages of appointing resident grievance officer

India TV News  

US microblogging and social networking service Twitter has informed the Delhi High Court that it is in the final stages of appointing a resident grievance officer in India. Resident grievance officer among new IT rules Appointing a resident grievance officer is one of several norms which Twitter and other social media platforms operating in India have to follow under the …

Twitter appoints American Jeremy Kessel as new grievance officer for India
3 years, 6 months ago

Twitter appoints American Jeremy Kessel as new grievance officer for India

Hindustan Times  

Twitter has appointed its global legal policy director as the new grievance officer for users in India, reports said on Monday, a day after the interim resident grievance officer quit from the post. File photo However, California-based Jeremy Kessel's appointment could add to the row with the central government as the new digital rules call for an Indian resident as …

Twitter India interim grievance officer quits
3 years, 6 months ago

Twitter India interim grievance officer quits

The Hindu  

Twitter’s interim resident grievance officer for India has stepped down, leaving the micro-blogging site without a grievance official as mandated by the new IT rules to address complaints from Indian subscribers, according to a source. The source said that Dharmendra Chatur, who was recently appointed as interim resident grievance officer for India by Twitter, has quit from the post. All …

Twitter Starts Looking for Nodal and Grievance Officers Amid Spat With Govt Over IT Rules 2021
3 years, 6 months ago

Twitter Starts Looking for Nodal and Grievance Officers Amid Spat With Govt Over IT Rules 2021

News 18  

Twitter has posted job openings for Nodal Officer and Resident Grievance Officer – the two key positions mandated by the central government’s new Information Technology Rules, 2021 drafted for social media platforms. As per the new order, all social media platforms with more than 50 lakh users will need to appoint a Chief Compliance Officer, a Nodal Contact Person, and …

WhatsApp appoints grievance officer for India to comply with government's new IT rule
3 years, 7 months ago

WhatsApp appoints grievance officer for India to comply with government's new IT rule

India Today  

WhatsApp has finally appointed its grievance officer for India. WhatsApp along with other companies including Google, Facebook complied with the government’s new IT order that requires the tech companies to appoint a grievance officer from India. However, WhatsApp complied with the other rule that required the company to appoint a grievance officer, nodal officer and a chief compliance officer from …

Delhi High Court Issues Notice In Plea Against Twitter For Non Compliance Of IT Rules, 2021
3 years, 7 months ago

Delhi High Court Issues Notice In Plea Against Twitter For Non Compliance Of IT Rules, 2021

Live Law  

The Delhi High Court on Monday issued notice in a plea filed against the non-compliance by Twitter India and Twitter Inc with the Information Technology Rules, 2021 after Senior advocate Sajan Poovaya appearing for Twitter told the court that they have already appointed a grievance redressal officer on May 28.A single. The Delhi High Court on Monday issued notice in …

'They Must Learn to Respect Indian Law': Ravi Shankar Prasad On Twitter Row
3 years, 7 months ago

'They Must Learn to Respect Indian Law': Ravi Shankar Prasad On Twitter Row

News 18  

Amid a feud between the Central government and social media giant Twitter, in an exclusive interview with CNN-News18, Union IT & Law Minister Ravi Shankar Prasad said that India respects privacy, but “one has to give details when terror elements, anti-socials, anti-national are involved.” “All these social media giants make huge gains in India, have a huge presence, where common …

WhatsApp Users Have Nothing to Fear, New Rules Will Prevent Abuse of Social Media: Prasad
3 years, 7 months ago

WhatsApp Users Have Nothing to Fear, New Rules Will Prevent Abuse of Social Media: Prasad

News 18  

IT Minister Ravi Shankar Prasad on Thursday said WhatsApp users have nothing to fear about new social media rules, that are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal. The government on Wednesday had strongly defended its new digital rules, saying the requirement of messaging platforms like WhatsApp to disclose origin …

WhatsApp users have nothing to fear: Ravi Shankar Prasad on new social media rules
3 years, 7 months ago

WhatsApp users have nothing to fear: Ravi Shankar Prasad on new social media rules

The Hindu  

IT Minister Ravi Shankar Prasad on Thursday said that WhatsApp users have nothing to fear about new social media rules, that are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal. “The rules only empower the ordinary users of social media when they become victims of abuse and misuse,” Mr. Prasad posted …

WhatsApp, Twitter, Facebook vs Govt: India seeks details of compliance status of new IT rules 'ASAP'
3 years, 7 months ago

WhatsApp, Twitter, Facebook vs Govt: India seeks details of compliance status of new IT rules 'ASAP'

Live Mint  

The Ministry of Electronics and Information Technology on Wednesday asked the social media firms, including Twitter, Facebook, and WhatsApp, to share details of the compliance of the new IT guidelines as soon as possible. Issuing a notice to all "Significant Social Media Intermediaries", the government asked the companies to provide the scope of its services, details of Chief Compliance Officer, …

A dive into the fate of FB, Twitter, WhatsApp as new IT rules deadline ends
3 years, 7 months ago

A dive into the fate of FB, Twitter, WhatsApp as new IT rules deadline ends

Business Standard  

Incidents of inter-community riots and chaos due to a social media message, forwarded several times, have become a big headache for the government and local law enforcement agencies. Hence, under the Information Technology Rules 2021, published on February 25, social media platforms were asked to actively monitor the content on their platform, among other things. Meanwhile, Facebook has indicated that …

"Hosting Abusive & Defamatory Content Against Govt., Judiciary, Executive": Plea in MP HC Against Facebook, Instagram, WhatsApp, Twitter
3 years, 11 months ago

"Hosting Abusive & Defamatory Content Against Govt., Judiciary, Executive": Plea in MP HC Against Facebook, Instagram, WhatsApp, Twitter

Live Law  

A Public Interest Litigation has been moved before the Madhya Pradesh High Court against Facebook, Instagram, WhatsApp and Twitter for allegedly displaying/hosting obscene, unregulated, uncertified, sexually explicit, and legally restricted content. Lastly, the plea states that due to non-interference of government, these platforms are spreading communal hatred, causing defamation to the government of India, the Judiciary, the Executive bodies of …

WhatsApp's compliance with local data under question by Indian Supreme Court
5 years, 5 months ago

WhatsApp's compliance with local data under question by Indian Supreme Court

Firstpost  

WhatsApp has been testing a payments service but local data storage norms have delayed an official launch. India’s top court has given the central bank six weeks to report on whether WhatsApp had complied with data localization norms as the Facebook-owned messenger gears up to launch a payments service in the country, a person involved in the matter said. WhatsApp …

Supreme Court asks RBI to confirm WhatsApp's compliance with local data rules
5 years, 5 months ago

Supreme Court asks RBI to confirm WhatsApp's compliance with local data rules

Live Mint  

India's top court has given the central bank six weeks to report on whether WhatsApp had complied with data localisation norms as the Facebook-owned messenger gears up to launch a payments service in the country, a person involved in the matter said. Foreign payment companies were caught off guard last year by the Reserve Bank of India's directive that said …

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