Affordable and available, but woes aplenty — ride hailers talk about pros and cons of bike taxis in Bengaluru
The HinduOn April 21, a female architect booked a bike taxi from her residence in Yelahanka at around 11.10 p.m. to travel to Indiranagar. “She had been hailing bike taxis for a long time in Kolkata before she moved to Bengaluru, even as late as 11.30-12 in the night. Even here, she had hailed bike taxis several times, but this one incident was traumatising.” The friend further said that taxi aggregator companies should conduct better background verification of drivers to avoid such incidents. “Needless to say, she is heavily traumatised and will not be hailing another bike taxi ride in a long time,” the friend concluded. “For those riders who take rides between 10 p.m. and 6 a.m. Any rider who uses Rapido during this time period will be contacted by the Rapido call centre for a safety check post the completion of the ride,” the spokesperson said.