Broadband customers unsure over contracts
Sign up to our free money newsletter for investment analysis and expert advice to help you build wealth Sign up to our free money email for help building your wealth Sign up to our free money email for help building your wealth SIGN UP I would like to be emailed about offers, events and updates from The Independent. With millions of households moving to new broadband contracts in recent years to take advantage of the latest fibre-optic technology, many feel trapped by the lack of knowledge suppliers make available to them. USwitch is calling on Ofcom to help empower consumers by making providers send reminder letters and emails before contracts end and automatically display information on customers' online accounts. "We urge Ofcom to drag broadband providers in line with energy suppliers and help consumers to feel empowered when it comes to their bills." The comparison site reckons consumers could save around £120 a year by switching broadband providers once they're out of contract.
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