On-premise outlets banking on social networking to expand presence, sales
3 years, 8 months ago

On-premise outlets banking on social networking to expand presence, sales

China Daily  

A customer orders a cup of coffee at a Starbucks outlet in Qingdao, Shandong province. Online social networking has become the new trend for on-premise coffee chains to get connected with digital-savvy Chinese consumers, even as the companies intensify their brick-and-mortar store expansion in the country. Starbucks China, a unit of United States-based coffee giant Starbucks, has introduced Starbucks Now service on WeChat mini-program, featuring "taking-out for He/She" and "Coffee Social Circle" to order drinks as greetings or to share one's beverage preferences. Starbucks has prioritized its "Starbucks Now" initiative, and edged up its online capacity to cash in on consumers' fast picking-up coffee drinking habit, according to Mintel Group Ltd, a market research firm. In addition to expanding online, Starbucks on April 27 opened its 5,000th store on the Chinese mainland in Qingdao, Shandong province, 22 years after its first outlet opened on the mainland.

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