The 37 best and worst international hotel chains for 2024 ranked, with three Spanish brands coming joint top of the list and household names languishing at the bottom
4 months, 3 weeks ago

The 37 best and worst international hotel chains for 2024 ranked, with three Spanish brands coming joint top of the list and household names languishing at the bottom

Daily Mail  

The best and worst international hotel chains have been revealed – and it’s lesser-known Spanish brands Iberostar, Paradores and Riu that jointly top the table, with French-owned Campanile languishing at the bottom. Despite this, the brand performed better in other areas, including a four-star rating for cleanliness and bed comfort, with one guest describing their room as “clean and comfy”.’ Close behind Hampton by Hilton and third from bottom is Wyndham, with a customer score of 60 per cent. Paradores Hotels has been lauded for its 'grand and historic buildings' Hampton Inn by Hilton comes second from last in the ranking, with a customer score of 58 per cent The Campanile chain comes bottom with a customer score of just 57 per cent ‘The brand achieved an impressive run of five and four star ratings from survey respondents, with many saying they would be eager to return, praising the “first class” customer service and “beautiful” grounds.’ Riu proved ‘equally impressive’, with Which? ‘Family-run firms like Riu and Iberostar impressed guests with their excellent customer service, great food and drink and beautiful locations, while state-run Paradores Hotels proved popular for their unique heritage properties.’ A spokesperson for Ibis budget said: ‘We are surprised to see our position in this survey, which does not reflect the standard of guest experience which we strive for.

Hotels Stars Survey Hotel Score Cent Hilton Spanish Brands Campanile Iberostar Bed Comfort Brands Paradores Hotels One Respondent Wyndham Great Value Ibis Budget Riu Including Value Just Two Stars Five Stars Customer  list  hilton  brands  international  ranked  names  customer  survey  hotels  spanish  household  score  stars  worst  joint  including  value  hotel  cent  languishing

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The best and worst hotel brands revealed
4 months, 3 weeks ago

The best and worst hotel brands revealed

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Iberostar offers beachfront, city and heritage hotels, as well as their own luxury line JOIA, with the brand receiving four …

'So filthy that we cleaned the whole accommodation ourselves': Britannia is named the UK's worst hotel chain for the ELEVENTH year running by Which? - while Indigo and Hub by Premier Inn are joint No.
1 year, 5 months ago

'So filthy that we cleaned the whole accommodation ourselves': Britannia is named the UK's worst hotel chain for the ELEVENTH year running by Which? - while Indigo and Hub by Premier Inn are joint No.

Daily Mail  

Britannia has been named the UK's worst large hotel chain by Which? asked more than 5,000 respondents to assess 28 large and nine small hotel chains across 10 key categories, including bed comfort, breakfast, customer service, 'description matches reality' and value for money Second-place Premier Inn – which ranked top last year - was rated five stars for its bed …

Britannia ranked UK’s worst hotel chain for 10th consecutive year
2 years, 4 months ago

Britannia ranked UK’s worst hotel chain for 10th consecutive year

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Britannia has been ranked the UK’s worst hotel chain for …

Britannia named the UK's worst hotel chain for NINTH year running by Which? - and Premier Inn is No1
3 years, 1 month ago

Britannia named the UK's worst hotel chain for NINTH year running by Which? - and Premier Inn is No1

Daily Mail  

Customers at first-place Premier Inn were impressed by the king-sized beds and the selection of pillows Britannia has been named the UK's worst large hotel chain by Which? This image is from the 2020 investigation at the Grand Burstin hotel Overall, Britannia scored 49 per cent in the survey – a ‘dismal score’, according to the consumer champion. Second-worst-rated hotel …

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