Do Ola and Uber charge more from iPhone users?
NEW DELHI: In the past two months, many iPhone users have shared screenshots on social media alleging that they were charged more on commercial platforms like cab-hailing apps Ola and Uber, or quick-commerce apps such as Zepto. Following several complaints and screenshots, the Ministry of Consumer Affairs issued notices to Ola and Uber, seeking clarification on reports of alleged differential pricing based on the type of mobile device used for bookings. The Minister for Consumer Affairs, Pralhad Joshi, wrote on X, “As a follow-up to earlier observations of apparent #DifferentialPricing based on the different models of mobiles, the Department of Consumer Affairs, through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their responses.” What is the issue? While booking via an Android phone showed a lower fare, the same booking from an iPhone revealed a significantly higher price.
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