Aviation minister says actively managing situation triggered by outage
New Indian ExpressMUMBAI: Union Minister for Civil Aviation Ram Mohan Naidu on Friday said his ministry and Airports Authority of India are actively managing the situation arising out of a global Microsoft outage, which severely impacted airport and airline operations in the country. The civil aviation ministry in collaboration with AAI has implemented manual backup systems to maintain operational continuity, Naidu said in a statement. "We have instructed all airlines and airport authorities to keep passengers informed about their flight status and provide necessary assistance," Naidu said, adding that additional measures include regular updates on flight status and deployment of extra staff to assist passengers and address their concerns. Minister of State for Civil Aviation Murlidhar Mohol in a separate statement said the Directorate General of Civil Aviation and the ministry are closely monitoring the situation, and instructions have been issued to private airlines to promptly inform passengers about the disruptions.