Fast food companies are betting big on delivery. It might not pay off
5 years, 4 months ago

Fast food companies are betting big on delivery. It might not pay off

CNN  

New York CNN Business — This is the golden age of food delivery. The shift to delivery is “profound,” said Noah Glass, founder and CEO of Olo, a business-facing food ordering platform that works with restaurant chains and delivery aggregators like Uber Eats.“It’s happening incredibly quickly and the stakes are incredibly high.” Partnering with delivery platforms can give restaurants access to a whole new set of customers. Pizza Hut plans to close 500 restaurants in the United States to “accelerate the transition” to locations better suited for delivery and takeout, outgoing CEO Greg Creed said during a recent earnings call with analysts. The pizza chain’s sales have been suffering recently in part because of “aggressive activity from third-party delivery aggregators,” said CEO Richard Allison during a call with analysts discussing second-quarter earnings. “That’s the biggest thing.” Ultimately, Hottovy predicts that restaurants will come up with a “hybrid” approach, relying on outside delivery services during off-peak hours and using their own drivers otherwise.

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History of this topic

These stock market stars are outpacing traditional stores in just ‘10-minutes’
2 weeks, 4 days ago

These stock market stars are outpacing traditional stores in just ‘10-minutes’

Live Mint  

Food delivery apps in India are promising to bring biryani to hot beverages at customers’ doorsteps in under 10 minutes, as competition for impatient consumers intensifies among digital platforms. Bolt accounts for 5% of Swiggy’s total food delivery orders within two months of its launch, Sidharth Bhakoo, chief business officer of food marketplace at Swiggy said in an email. “We …

No more apps: How saying goodbye to Big Food delivery changed the way I eat
1 month ago

No more apps: How saying goodbye to Big Food delivery changed the way I eat

Salon  

When my partner and I relocated to a new-to-us Chicago apartment — an antique-feeling number on the corner of the sixth floor — we made the mutual decision to forgo movers. Food delivery apps curate vast menus, spanning every conceivable cuisine, dietary preference and craving, transforming the act of choosing dinner into a delightful browsing experience. Having spent a decade …

Quick comm makes a dash for food deliveries
1 month, 1 week ago

Quick comm makes a dash for food deliveries

Live Mint  

The instant delivery model that stormed grocery shopping is building up in India's food segment as well, as more startups aim to follow in the footsteps of Swiggy Bolt and Zepto Café. Bengaluru-based Swish, which promises 10-minute food deliveries recently raised $2 million from Silicon Valley venture capital firm Accel, with participation from Urban Company’s Abhiraj Bhal and Varun Khaitan …

Domino’s returns to growth after strong delivery orders
2 months ago

Domino’s returns to growth after strong delivery orders

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Domino’s Pizza Group has returned …

The food delivery bubble is bursting — and maybe that's not a bad thing
5 months ago

The food delivery bubble is bursting — and maybe that's not a bad thing

Salon  

On-demand food delivery saw truly explosive growth during the pandemic. We need your help to stay independent Subscribe today to support Salon's progressive journalism Then smartphones came to market, quickly followed by food delivery apps, like DoorDash, GrubHub and UberEats, now the three top food delivery companies in the United States, which collectively account for 80% of the sector’s revenue. …

Gig workers step in as commute turns tiresome
9 months, 2 weeks ago

Gig workers step in as commute turns tiresome

The Hindu  

One cannot step on the streets without noticing those in red, orange, green, and now dark blue T-shirts. Better paying job Ganesh, who recently switched from a food delivery app to a plain delivery app, says he took up the second job since it pays better. Tamil Nadu Food and Other Delivery Personnel Union leader S. Ramakrishna says that a …

Domino’s signs deal with Uber Eats in a bid to make more dough
1 year, 5 months ago

Domino’s signs deal with Uber Eats in a bid to make more dough

Associated Press  

If you can’t beat them, join them. In a major reversal, Domino’s Pizza said Wednesday it’s partnering with Uber Eats to make deliveries in the U.S. and 27 international markets. Under the agreement, uniformed Domino’s drivers will still make the deliveries that customers order via Uber Eats, and Uber Eats will share data with Domino’s on delivery efficiency and incremental …

We are too hooked not to pay exorbitantly for food delivery
1 year, 7 months ago

We are too hooked not to pay exorbitantly for food delivery

Live Mint  

You’ve probably noticed that your food delivery receipts are getting much longer. DoorDash beat Wall Street’s expectations for orders placed and value of orders, and Uber chief executive officer Dara Khosrowshahi assured investors that elevated inflation was not impacting consumer spending. A $10 monthly fee gets you unlimited free delivery through DoorDash’s DashPass, Uber’s Eat pass or Grubhub+ through Grubhub. …

Domino’s to expand business in India, introduces 20-minute pizza delivery as first move
2 years ago

Domino’s to expand business in India, introduces 20-minute pizza delivery as first move

Firstpost  

According to Art D’Elia, executive vice president of Domino’s, the 20-minute delivery promise will also be launched in other markets with India leading the store expansion outside of the US over the next 4-5 years The Domino’s franchise in India, Jubilant FoodWorks Ltd, announced the opening of 1,300 more outlets, increasing the total number of outlets to 3,000 across India. …

How food delivery repackaged itself for home dining
2 years, 10 months ago

How food delivery repackaged itself for home dining

Live Mint  

Fueled by a restaurant-crippling virus, food delivery fundamentally reshaped the way we dine during the pandemic. “We are emerging in a world in which more people are choosing to order dinner than go grocery shopping, more people have downloaded delivery apps, and more people are willing to try restaurants that only exist online,” he noted while speaking at the Food …

Deliveroo's £8bn float has to make the tricky economics of food delivery add up
3 years, 9 months ago

Deliveroo's £8bn float has to make the tricky economics of food delivery add up

The Telegraph  

At the end of last year, the US food delivery app DoorDash joined the ranks of the New York Stock Exchange, pulling off one of the biggest tech floats of 2020. DoorDash had never made a profit, even with demand for food delivery at record levels during the pandemic, and as restaurants struggled, there was a growing criticism of the …

The next time you order takeout, call the restaurant
3 years, 10 months ago

The next time you order takeout, call the restaurant

LA Times  

Third-party food services are popular with diners, not so much with restaurants. In other words, that extra 5% cannot be used by the app company as the price of doing business for the delivery app’s services.” Both the L.A. city and county ordinances remain in place until 90 days after indoor dining can resume at full capacity, but some restaurateurs …

Delivery-only restaurant brands see pandemic-fueled growth
3 years, 10 months ago

Delivery-only restaurant brands see pandemic-fueled growth

Associated Press  

Do you know which restaurant cooked the meal you just had delivered? Delivery-only brands — cooked in another brand’s kitchen and often delivered by third parties like Uber Eats — were proliferating even before the pandemic. Tyga Bites, a chicken nugget brand from rapper Tyga, and Mariah’s Cookies, backed by singer Mariah Carey, are among the brands offered by Virtual …

Just Eat Takeaway doubled its orders in Canada. It’s coming for the US next
4 years, 2 months ago

Just Eat Takeaway doubled its orders in Canada. It’s coming for the US next

CNN  

London CNN Business — Online food delivery is booming in Canada, at least for one company. Just Eat Takeaway.com said on Wednesday that orders in Canada — where it operates as Skip The Dishes — rose by 98% to 23.5 million in the third quarter compared with the same period last year. “We are now transforming that pick-up culture into …

Food delivery apps are more popular than ever. But can they help restaurants survive?
4 years, 3 months ago

Food delivery apps are more popular than ever. But can they help restaurants survive?

LA Times  

How much should delivery companies be able to charge restaurants? At one point, as the pandemic’s devastating toll on restaurants became apparent — in L.A. County alone 80% of restaurant jobs vanished virtually overnight — many delivery services issued statements of support for local businesses. While complaints over high fees on apps were common among owners before the pandemic, they …

Food delivery: why your burgers and fries moved to WhatsApp
4 years, 6 months ago

Food delivery: why your burgers and fries moved to WhatsApp

Live Mint  

Balancing office and housework while staying cooped up at home can fuel food cravings. For instant gratification, we are hardwired to tap online food order and delivery platforms like Swiggy and Zomato. Over the past couple of weeks, even dine-in orders have been digitized with a QR code in cities that have relaxed lockdown rules.​ ​Riyaaz Amlani, managing director and …

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery
4 years, 6 months ago

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery

NPR  

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery Enlarge this image toggle caption Tomohiro Ohsumi/Getty Images Tomohiro Ohsumi/Getty Images Uber is buying the delivery app Postmates, bolstering its food-delivery business at a time when few people are hailing rides. Sponsor Message In contrast, orders for its Uber Eats food delivery service doubled during the same three-month period. …

Column: Our restaurants are failing. Why should food delivery apps thrive?
4 years, 7 months ago

Column: Our restaurants are failing. Why should food delivery apps thrive?

LA Times  

It was the invoice from hell. “You have to go along with it because everyone else is doing it, and you don’t want to inflate your prices,” said Giamela, who pays Uber Eats a 22% commission. Apps like Uber Eats will offer to let restaurants make up fees by increasing their prices, he said, “but you don’t do it because …

Amazon puts new food delivery customers on a waitlist
4 years, 8 months ago

Amazon puts new food delivery customers on a waitlist

CNN  

New York CNN Business — Soaring demand for online food delivery during the coronavirus pandemic has forced Amazon to create a waitlist for new shoppers. Shoppers who want to order through Whole Foods or Amazon Fresh have recently found it nearly impossible to find an open delivery or pickup slot. Amazon also said that it added pick-up to roughly 70 …

Domino’s, McDonald’s launch contactless delivery
4 years, 9 months ago

Domino’s, McDonald’s launch contactless delivery

Live Mint  

Quick service restaurant chains McDonald’s and Domino’s on Monday announced the launch of contactless delivery as companies step up efforts to limit the spread of Covid-19 and its impact on their businesses. India’s largest pizza chain, Domino’s, operated by Jubilant FoodWorks Ltd, said it has introduced “Zero Contact Delivery” in its 1,325 restaurants in the country. “Since the government is …

Restaurants are pivoting to takeout and delivery. Will it be enough to survive?
4 years, 9 months ago

Restaurants are pivoting to takeout and delivery. Will it be enough to survive?

LA Times  

As fallout from the coronavirus pandemic began to hit the dining industry, delivery companies offered a rare concession to their restaurant partners. Delivery app Postmates Inc. said Tuesday it would waive commission fees for small businesses in San Francisco that sign up for a relief pilot program. On Friday, competitor Grubhub Inc. announced it would “suspend collecting up to $100 …

Delivery giant DoorDash takes step toward public offering
4 years, 10 months ago

Delivery giant DoorDash takes step toward public offering

Associated Press  

NEW YORK — Food delivery giant DoorDash has taken a first formal step toward a stock market debut. DoorDash Inc. has overtaken Grubhub as the top digital food delivery company in the U.S., according to data analytics firm Second Measure, capturing 38% of monthly food delivery sales in January, compared to 31% for Grubhub. Ride-hailing company Uber — another major …

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders
5 years, 1 month ago

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders

NPR  

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders Enlarge this image toggle caption Shannon Bond/NPR Shannon Bond/NPR Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread. And then they move into our DoorDash …

The revolt against food delivery apps
5 years, 4 months ago

The revolt against food delivery apps

Live Mint  

New Delhi: For a little under two years now, Rajat Rekhi has been doing brisk business selling West Asian cuisine from inside a tiny kitchen tucked away in south Delhi, which only delivers via online platforms. Over the weekend, a slew of restaurants across India began delisting from dine-in apps that offer membership-driven discounts—such as EazyDiner, Zomato Gold, and nearbuy—in …

A Calmer You, By Sonal Kalra: Darn, these hunger games!
5 years, 4 months ago

A Calmer You, By Sonal Kalra: Darn, these hunger games!

Hindustan Times  

I do not normally go around making serious allegations against people, but I strongly suspect that Chaddha ji stole and ate my food yesterday. Why, yesterday when the apologetic customer service executive offered to give me a ‘make-good’ voucher for not delivering my prepaid food order, it didn’t take me a second to refuse it. For many in India, despite …

Food delivery fight grips small-town India
5 years, 6 months ago

Food delivery fight grips small-town India

Live Mint  

Bengaluru: Four months ago, it was a homecoming of sorts for 25-year-old Ankush Mohanrao. HT image “The two players know that there is a demand in smaller towns, and this aggressive expansion is a race to simply tap into that demand,” said Arpan Sheth, a partner at consulting firm Bain and Co. “The business model is definitely viable in smaller …

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