Three down: 3 phone calls not working amid mobile network problems
The IndependentSign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Three’s phone network has stopped working properly, leaving people unable to make or receive calls. Data services and 999 calls are unaffected, please bear with us.” Other networks that rely on Three service – such as iD Mobile – Down Detector also showed outages at EE, O2, Vodafone and other networks. Unlike with problems with some landline and broadband operators, mobile phone networks including Three does not give out automatic compensation in the case of problems with coverage. But it is possible to make a formal complaint to the network by calling 333 – when phone calls are working – and the company may offer ways to make the problems right.
History of this topic
Three apologies after several days of mobile network issues
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Mobile provider Three fined £1.9m for failing to ensure customers could contact emergency services at all times
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