How Starbucks has picked up steam again
5 years, 8 months ago

How Starbucks has picked up steam again

LA Times  

A Starbucks coffee shop in Beijing last year. Same-store sales in China alone, where Starbucks has been aggressively opening thousands of outlets, fell slightly during last year’s spring quarter as competition grew. And Starbucks’ management — led by Chief Executive Kevin Johnson, who took over two years ago from longtime CEO Howard Schultz — had produced quarterly results that sometimes fell short of Wall Street forecasts. “In the last year, we’ve reduced from seven to three steps to place an order” on the app, Patrick Grismer, Starbucks’ chief financial officer, told analysts this year. “Customers are digitally savvy and expect higher levels of convenience,” Johnson told analysts Thursday, adding that an effective app produces “more frequent occasions, increased spend, improved customer retention and marketing efficiency.” The growth of Starbucks’ Rewards loyalty program shows a sharp rise in people formally making the chain a regular part of their lives.

History of this topic

Starbucks reports better-than-expected quarterly sales as turnaround efforts begin
2 months ago
Starbucks China: Expanding into Lower-Tier Cities, Driving Growth in County-Level Stores
5 months ago
Starbucks Redefines Its Strategy for China Coffee Market: A Focus on Sustainability and Quality
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5 months ago
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5 months ago
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5 months ago
Starbucks ousts CEO as market growth slumps
7 months, 2 weeks ago
Starbucks' sales dip as customers seek better-priced coffee elsewhere
7 months, 3 weeks ago
Starbucks quarterly revenue falls on weak traffic in US and China
8 months ago
Starbucks lowers guidance, promises new drinks and deals after customer traffic fell in weak Q2
11 months ago
Starbucks reports record Q1 revenue but lowers outlook as consumer spending falls in some markets
1 year, 2 months ago
How Starbucks Lost the Top Spot in China’s Coffee Race
1 year, 4 months ago
Pumpkin spice helps Starbucks posts record sales, but growth may moderate in coming year
1 year, 5 months ago
Starbucks earns big in the Chinese market
1 year, 8 months ago
Starbucks reports record revenue as China booms, but sales still fall short of expectations
1 year, 8 months ago
Starbucks misses sales, revenue estimates as China falters
2 years, 2 months ago
Starbucks reports record Q4 revenue despite China declines
2 years, 4 months ago
Starbucks charts expansion plan in China for more market share
2 years, 6 months ago
Starbucks and McDonald's Russia exit sees Moscow entrepreneurs cash in with Stars Coffee and It's Tasty — Period
2 years, 7 months ago
Stars Coffee, anyone? Starbucks successor opening in Russia
2 years, 7 months ago
Starbucks reports record revenue on frothy US demand
2 years, 8 months ago
Starbucks reports record Q2 sales, enhances worker benefits
2 years, 10 months ago
Starbucks’ strong US holiday offset by costs, China slump
3 years, 2 months ago
On-premise outlets banking on social networking to expand presence, sales
3 years, 10 months ago
On-premise outlets banking on social networking to expand presence, sales
3 years, 10 months ago
Store expansions, online orders help in keeping momentum on even keel
4 years, 1 month ago
Starbucks continues to nurture its latte influence in China
4 years, 2 months ago
Starbucks continues to nurture its latte influence in China
4 years, 2 months ago
Starbucks sales tumble as global shutdowns hit its stores
4 years, 11 months ago
China's coffee consumption upgrading speeds up industrial layout
4 years, 11 months ago
China's coffee consumption upgrading speeds up industrial layout
4 years, 11 months ago
Starbucks shutters half its China stores, warns of hit from virus
5 years, 2 months ago
Starbucks has closed more than half of its Chinese stores because of coronavirus
5 years, 2 months ago
Starbucks doesn’t want you to order at its newest store
5 years, 5 months ago
Starbucks’ big rival in China plans to list in New York
5 years, 11 months ago
Starbucks CEO: We are playing the long game in
6 years, 2 months ago
Apple China sales may drop — and it won’t be the last casualty of the economic slowdown
6 years, 3 months ago
Luckin Coffee thinks it can beat Starbucks in China
6 years, 3 months ago
Starbucks isn’t done growing in America or China
6 years, 4 months ago
Starbucks wants to open 2,100
6 years, 5 months ago
Starbucks Reserve Roastery set to open in Shanghai[1]- Chinadaily.com.cn
7 years, 3 months ago
Starbucks Reserve Roastery set to open in Shanghai[1]- Chinadaily.com.cn
7 years, 3 months ago
Starbucks rallies after Chinese sales growth fuels optimism
7 years, 8 months ago
Starbucks ups employee benefits amid ambitious China expansion plan
7 years, 11 months ago
Starbucks ups employee benefits amid ambitious China expansion plan
7 years, 11 months ago
Starbucks to double number of China locations
8 years, 3 months ago
Starbucks to open mammoth store at Shanghai Disneyland
8 years, 9 months ago
Starbucks sales are up. Peet’s is buying up competitors. Can coffee tell us anything about the economy?
9 years, 4 months ago
Brewing success cup by cup[1]- Chinadaily.com.cn
10 years, 9 months ago

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