OTP Messages May Get Heavily Delayed Starting December 1: Here's Why TRAI Thinks It's Important

Starting December 1, significant regulatory changes by the Telecom Regulatory Authority of India are expected to impact how major telecom operators like Jio, Airtel, Vi, and BSNL manage commercial messages and one-time passwords. Initially announced in August, the traceability guidelines require telecom providers to monitor the origins of all commercial messages, including OTPs. As these rules come into effect, users may experience delays in receiving OTPs, particularly during banking transactions, online bookings, or other activities requiring secure verification. 5G Rollout Boost With New Regulations In 2025 Looking ahead to January 1, 2025, a separate set of regulations will further shape the telecom landscape.