Ocado shoppers are left without Christmas essentials after delivery centre 'robot' malfunction and Morrisons customers rush out to buy food as online orders are cancelled
2 weeks, 2 days ago

Ocado shoppers are left without Christmas essentials after delivery centre 'robot' malfunction and Morrisons customers rush out to buy food as online orders are cancelled

Daily Mail  

Middle-class Brits are facing a Christmas nightmare after Ocado shoppers were left without festive staples in their orders. Scores of well-off Londoners were left without key ingredients for their Christmas dinners after a 'robot' malfunctioned at the upmarket food retailer's £185million delivery centre. Scores of customers were left without key staples of a Christmas dinner after a malfunction at Ocado's delivery centre Customers said they were left without almost all the items needed for their Christmas dinner Other customers hit out at Ocado's Christmas delivery woes over the weekend The malfunction took place at Ocado's hi-tech 563,000sq ft Erith centre, which is the world's largest automated warehouse for food deliveries, dealing with 200,000 orders a week. The festive shopping woes came as Morrisons customers were today left reeling after the supermarket giant cancelled home deliveries and festive shops for scores of Brits. The error took place at Ocado's hi-tech 563,000sq ft Erith centre, which is the world's largest automated warehouse for food deliveries, dealing with 200,000 orders a week Meanwhile Morrisons customers were also facing chaos today after the retailer was forced to cancel their shopping orders just two days before Christmas The shopping giant says an issue with its More rewards card scheme is to blame 'For Click and Collect orders, we are asking customers to wait for an email to inform them that their order is ready for collection before heading to store.

History of this topic

Morrisons announces discounts for shoppers TODAY after supermarket chaos saw home deliveries cancelled and orders delayed just two days before Christmas
2 weeks, 1 day ago
Ocado is ridiculed by customers over 'atrocious' Christmas substitute choices items after retailer suffers delivery malfunction
2 weeks, 1 day ago
Morrisons Christmas deliveries delayed and shoppers left without discounts due to glitch
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2 weeks, 1 day ago
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