Telstra glitch causing ongoing call drop outs and major reception issues across regional Australia

Hundreds of people are using social media to vent their frustration at a Telstra software glitch disconnecting calls, and callers receiving messages saying a number is not connected when it is. Key points: Telstra customers in WA and Victoria are experiencing numerous call dropouts and often, calls not connecting at all The telecommunications company is blaming a software glitch, when a call moves from 4G to 3G MPs are calling for an investigation into regional telecommunications after receiving numerous complaints A Telstra spokesman said it was happening intermittently in isolated areas of Western Australia — and sporadically in Victoria — when a call moved from 4G to 3G. Nationals WA leader and Member for Central Wheatbelt Mia Davies, whose electorate covers 101,000 square kilometres, said she constantly had phone calls disconnecting, despite having a mobile signal booster in her car. "We all understand you're not going to have 100 per cent coverage across regional Western Australia, it's not practical or possible," she said. "We've gone from communities that have had no mobile phone coverage … and now they've got that service, you become used to it," she said.