Phone companies get new tools to block spam calls
Phone companies will have greater authority to block unwanted calls from reaching customers as regulators adopted new rules to combat automated messages known as robocalls. Phone companies can already block some calls that trick consumers by showing up on Caller ID with fake numbers. The new rules make clear that they can block additional calls that are likely scams, such as numbers that start with a 911 area code, or one that isn't currently assigned to anyone. WHAT PHONE COMPANIES ARE DOING Phone companies, cellphone makers and independent apps can also screen or block unwanted calls by checking them against databases of known problem numbers and analyzing suspicious behavior, like a number that's calling lots of people on Do Not Call lists.
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