Annual Digest of Consumer Cases 2023: Part-IV
11 months, 4 weeks ago

Annual Digest of Consumer Cases 2023: Part-IV

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DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONS Manufacturers Intentionally Withholding Necessary Spare Parts Of Products Unfair Trade Practice: Kerala Consumer Forum Case Title: Cdr. Defective Hearing Aid Device, Lack Of Cooperation, Ernakulam District Commission Orders Dwani Hearing Air Centre To Refund Amount, Pay Compensation And Legal Costs Case: Krishnaraj S Vs Dwani Hearing Aid Centre The Ernakulam District Consumer Disputes Redressal Commission bench comprising D.B Binu, Ramachandran, and Sreevidhia T.N held a hearing aid centre liable for deficiency in services and unfair trade practices for selling a defective hearing aid piece to the complainant and for not refunding the price of a defective hearing aid even after accepting the equipment returned by the customer for replacement. Security Lapse In Bank's Premises Is Bank's Responsibility, North-East Delhi Commission Orders PNB To Refund Cash, Compensation Case Title: Sarfraz Ali vs. Punjab National Bank Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma, Anil Kumar Bamba and Adarsh Nain held Punjab National Bank liable for deficiency in service and ordered it to pay Rs refund the deposited amount and pay 30,000 as compensation to the complainant. Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable Case Title: Shyam Sunder Garg vs. Indian Railway Welfare Organization Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh, Surjeet Kaur and Suresh Kumar Sardana has directed the Indian Railway Welfare Organization to pay Rs 30,000 to the complainant for charging extra amount after the booking of the flat property. Excess Charging By OLA Cabs, Chandigarh District Commission Orders To Refund Excess Amount, Pay Compensation Case Title: Pragati Bhatt vs. OLA Cabs Recently, the Chandigarh District Consumer Disputes Redressal Commission bench comprising Pawanjit Singh and Suresh Kumar Sardana held OLA Cabs liable for deficiency of service and unfair trade practices for overcharging excess fare of Rs 3,101 from the complainant who booked a ride from Jindal University to Chandigarh.

India Bengaluru Karnataka Tamil Nadu Kerala Delhi Hyderabad Medical Negligence Canada Consumer Protection Act Google Title Bank Xiaomi Indian Oil Corporation Visa Consumer Commission Club New Delhi Commission Chandigarh Singh Complainant His Wife Ethiopian Airlines Zomato Bench Hdfc Bank Iphone Kumar Rewari Mental Agony Icici Bank Ott East Delhi Emi Ips Philips Mrp British Airways Member Insurance Coverage Toyota Flipkart Idfc First Bank Spicejet Byju Samsung India India Post Namakkal Complainants Unfair Trade Practice Medical Sciences District Commission Ravi Kumar Legal Costs Educational Institutions Reliance Retail Water Purifier India Pvt Medical Science Smt Punjab National Bank Ikea India Case Title Canara Bank Ramachandran Star Health Sahara Group Kas Union Bank Its Failure Huda Redressal Chandigarh Commission Narayan Reddy Consumer Court State Bank Vibes Radisson Necessary Action Phonepe Orders Refund Thomas Cook Liable United India Insurance Unfair Trade Practices Bangalore District Commission Jyothi N Litigation Costs Warranty Period Hemanshu Mishra Pawanjit Singh Suresh Kumar Sardana Chandigarh District Commission Go Airlines 2 Others Bench Comprising Oneplus India Yatra Online Lg Electronics Opposite Party South Chennai Cleartrip Dell Technologies Xiaomi India Ola Cabs Surjeet Kaur Mental Distress Western Union Opi Carry Bag Hyderabad District Commission Pay Compensation Defective Cameras Orange Tours Refund Rs Drv Manufacturing Defect J Shyamala Rekha Sayannvar Chandrashekar S Noola Defective Pulse Oximeter Kiranjit Kaur Arora Hyderabad Commission Orders Bajaj Allianz Delhi Academy Ferozepur District Commission Consumer District Its Customer Taxila Business School Members Ramachandran V Motherhood Hospital Bangalore Commission Cloudtail India Hindustan Health Mart District Collector Liable Orders Refund Amount To Pay Rs Ikea India Private Limited Sri Chandrashekar S Noola Kangra District Commission Gokulam Cinemas Surinder Kumar Sharma Thiruvallur District Commission Hero Lectro Bms Hospital Shivarama K Lifestyle Wedding Planner Concu Cakes Nikvision Cameras Liable Chandigarh District Consumer Commission Rashmi Bansal Nik Bakers Hyderabad District Commission Orders Narayan Thakur To Refund Amount Goibibo Holiday4U Royal Dhaba Holds Gokulam Cinemas Hhm Indane Trackon Courier Vinayaka Cake Shop Suman Khanna Sri Shivarama K Ram Gopal Reddy Refund Amount Oppo Mobiles Bangalore Commission Orders Kerala Consumer Forum  2023  commission  vs  rs  redressal  partiv  consumer  district  annual  title  bench  member  liable  digest  cases

History of this topic

'Consumer Forum Members Must Be Paid Properly' : Supreme Court Asks Centre To Decide On Suggestions For Pay, Increments
21 hours, 6 minutes ago

'Consumer Forum Members Must Be Paid Properly' : Supreme Court Asks Centre To Decide On Suggestions For Pay, Increments

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The Supreme Court recently directed the Union of India to examine and take action on suggestions for minimum salaries, annual increment, and payment of arrears to Presidents and Members of State and District Consumer Commissions. Senior Advocate Gopal Sankaranarayanan, appointed as Amicus Curiae, has proposed amendments to the Consumer Protection Model Rules, 2020 to incorporate the following provisions – Presidents …

Consumer Cases Monthly Round Up: December 2024
1 week, 1 day ago

Consumer Cases Monthly Round Up: December 2024

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National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. Delhi Consumer Disputes Redressal Commission Delhi State Commission Holds ICICI Lombard Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: ICICI Lombard General …

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]
1 week, 4 days ago

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

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National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery Case Title: National Insurance Co. Ltd. Shanta Devi & Ors Case No: …

Consumer Cases Annual Digest 2024 [Part -I]
1 week, 6 days ago

Consumer Cases Annual Digest 2024 [Part -I]

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Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22
2 weeks, 4 days ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22

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National Consumer Disputes Redressal Commission Insured Cannot Assume Obligation On Part Of Bank To Renew Policy: NCDRC Case Title: State Bank of India Vs. R. Vishwanatha Pai Case Number: R.P. Haryana Consumer Disputes Redressal Commission Haryana State Commission Holds Ansal Properties Liable For Delay In Possession, Orders Refund And Compensation Case title: Mrs. Neeru Bala Mahendru vs Ansal Properties & …

District Commission Misapplied Supreme Court's Ruling: Chandigarh State Commission Remands Sahara Prime City Case For Fresh Adjudication
3 weeks, 2 days ago

District Commission Misapplied Supreme Court's Ruling: Chandigarh State Commission Remands Sahara Prime City Case For Fresh Adjudication

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The State Consumer Disputes Redressal Commission, Chandigarh presided by Justice Raj Shekhar Attri and Mr. Rajesh K. Arya held that the District Commission has misapplied the decision of Supreme Court in Pinak Pani Mohanty vs Union of India as Sahara Prime City Ltd. was not party to that case. Contentions of the Appellant : The Appellant argued that the District …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15
3 weeks, 2 days ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15

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National Consumer Disputes Redressal Commission Purchases For Earning Livelihood Qualify As Commercial Purposes If Operated Solely By Others: NCDRC Case Title: M/S. Telangana Consumer Disputes Redressal Commission Telangana State Commission Validates Builder's Claim of Outstanding Payments Case Title: M/s Narne Estates Pvt., Ltd. Adbul Rahim Case Number: F.A. Telangana State Commission Holds LIC Liable For Deficiency In Service Over Wrongful …

Chandigarh State Commission Holds New India Assurance Company Liable For Rejecting Insurance Policy Due To Unreliable Evidence
4 weeks, 2 days ago

Chandigarh State Commission Holds New India Assurance Company Liable For Rejecting Insurance Policy Due To Unreliable Evidence

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The State Consumer Disputes Redressal Commission, Chandigarh presided by Justice Raj Shekhar Attri and Mr. Rajesh K. Arya held 'New India Assurance Company Limited' liable for rejecting the insurance policy of the complainant on the basis of unreliable evidence about alcohol consumption by the complainant. Brief facts: The complainant insured his Honda Jazz car for ₹4,80,000/- with New India Assurance …

Kerala State Commission Upholds Order Against Reliance Insurance Company To Pay Treatment Expenses To Complainant
1 month, 2 weeks ago

Kerala State Commission Upholds Order Against Reliance Insurance Company To Pay Treatment Expenses To Complainant

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While upholding the decision of the Kasaragod District Consumer Disputes Redressal Commission, the Kerala State Consumer Disputes Redressal Commission bench comprising of Mr. Justice B. Sudheendra Kumar, Mr. Ajith Kumar and Mr. Radhakrishnan K.R. Previously, District Commission had held Reliance Insurance liable for the deficiency of service for not paying the claim of the complainant who had taken coverage of …

Ernakulam District Commission - Internal Dispute Mechanism Under MEDISEP Scheme Doesn't Bar Aggrieved Persons From Approaching Commission
1 month, 3 weeks ago

Ernakulam District Commission - Internal Dispute Mechanism Under MEDISEP Scheme Doesn't Bar Aggrieved Persons From Approaching Commission

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The District Consumer Disputes Redressal Commission, Ernakulam bench consisting of D.B. held that the existence of an internal grievance redressal mechanism under the Medical Insurance Scheme for State Employees and Pensioners does not exclude the Consumer Commission from entertaining the complaint. Background Facts Oriental Insurance argued that the complainant has not exhausted the grievance redressal mechanism provided under the Medical …

East Godavari District Commission Holds Aditya Birla Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
5 months, 1 week ago

East Godavari District Commission Holds Aditya Birla Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim

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The District Consumer Disputes Redressal Commission, East Godavari bench of Sri D. Kodanda Rama Murthy, Sri S. Suresh Kumar and Smt. Lakshmi held Aditya Birla Health Insurance Company Ltd. liable for wrongful repudiation of a valid health insurance claim based on pre-existing diseases. Brief Facts: The Complainant obtained a health insurance policy from Aditya Birla Health Insurance Co. Ltd. for …

Consumer Cases Weekly Round-Up: 22nd To 28th July 2024
5 months, 1 week ago

Consumer Cases Weekly Round-Up: 22nd To 28th July 2024

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State Consumer Disputes Redressal Commission, Goa Insurer Not Liable For Unreasonable Delay In Claim Intimation, Goa State Commission Dismisses Appeal Against Oriental Insurance Company The State Consumer Disputes Redressal Commission, Goa bench comprising Mrs Varsha R. Bale and Ms Rachna Anna Maria Gonsalves dismissed an appeal against Oriental Insurance Company, based on an unreasonable delay on the Complainant's part while …

Ernakulam District Commission Holds Visudha Sadhu Janasangham Liable For Failure To Disburse Promised Cremation Benefits
5 months, 2 weeks ago

Ernakulam District Commission Holds Visudha Sadhu Janasangham Liable For Failure To Disburse Promised Cremation Benefits

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The District Consumer Disputes Redressal Commission, Ernakulam bench of Shri D.B. held Visudha Sadhu Janasangham, Thoppumpady liable for failure to give promised cremation benefits to its shareholders as per its binding bye-laws. After several failed attempts to resolve the issue with the Sangham, the Complainants sent a lawyer's notice and received a reply, which denied any service deficiency. Feeling aggrieved, …

Ernakulam District Commission Holds Future Generali India Insurance Co. Liable For Wrongful Repudiation Of Genuine Medical Claim
5 months, 2 weeks ago

Ernakulam District Commission Holds Future Generali India Insurance Co. Liable For Wrongful Repudiation Of Genuine Medical Claim

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The District Consumer Disputes Redressal Commission, Ernakulam bench of Shri D.B. held Future Generali India Insurance Company Ltd. liable for deficiency in service. Brief Facts: The Complainant took a Corona Rakshak Policy from Future Generali India Insurance Company Limited. Therefore, the District Commission held that the Insurance Company wrongfully repudiated the Complainant's claim. Case Title: Ajaychand V. vs Future Generali …

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC
5 months, 3 weeks ago

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC

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The National Consumer Disputes Redressal Commission bench of J. Rajendra dismissed a revision petition filed against the postal department pertaining to the confiscation of the Complainant's recurring deposit account due to allegations of embezzlement. Feeling aggrieved, he filed a consumer complaint before the District Consumer Disputes Redressal Commission, Aligarh. Aggrieved by the District Commission's order, the Officials filed an appeal …

Consumer Cases Half-Yearly Digest: January To June 2024
5 months, 3 weeks ago

Consumer Cases Half-Yearly Digest: January To June 2024

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Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report …

Consumer Cases Weekly Round-Up: 8th To 14th July 2024
5 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 8th To 14th July 2024

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Supreme Court 'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors. Chandigarh Failure To Settle …

Consumer Cases Monthly Digest: June 2024
5 months, 3 weeks ago

Consumer Cases Monthly Digest: June 2024

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National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers
6 months ago

Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers

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The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held a restaurant liable for deficiency in services for serving cold, stale, and tasteless food, resulting in health complications for the consumer. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, Bangalore, Karnataka. Further, the District …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
6 months ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

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The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Delivery Of Different Watch Instead Of Tommy Hilfiger, Udupi District Commission Holds Myntra And Titan Liable
6 months, 1 week ago

Delivery Of Different Watch Instead Of Tommy Hilfiger, Udupi District Commission Holds Myntra And Titan Liable

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The District Consumer Disputes Redressal Commission, Udupi bench of Sunil T. Masaraddi and Sujata B. Koralli held Myntra and Titan liable for deficiency in services for delivering a different branded watch instead of Tommy Hilfiger and subsequently failing to refund the money. Brief Facts: The Complainant ordered a Tommy Hilfiger Men Black Dial and Black Straps Analogue Watch valued at …

Courts Must Favour Complainant In Case Of Presence Of Two Interpretations Of Same Clause: Ernakulam District Commission
6 months, 1 week ago

Courts Must Favour Complainant In Case Of Presence Of Two Interpretations Of Same Clause: Ernakulam District Commission

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The Ernakulam District Commission, presided by Shri. Sreevidhia T.N., held Star Health & Allied Insurance liable for deficiency in service and unfair trade practice. The insurer maintained there was no deficiency in service or unfair trade practice, contested the ₹1,20,000 hospitalization expenses, and argued any liability should be limited to ₹95,286, excluding non-medical expenses. Observations by the District Commission The …

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs
6 months, 1 week ago

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs

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The District Consumer Disputes Redressal Commission, Kozhikode bench of P.C. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kozhikode, Kerala against the Seller, LG Service Centre and LG Electronics India. Observations by the District Commission: The District Commission held that the conduct of the Seller, LG Service Centre and LG Electronics India in …

Consumer Cases Weekly Round Up: 17th-23rd June 2024
6 months, 2 weeks ago

Consumer Cases Weekly Round Up: 17th-23rd June 2024

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National Consumer Disputes Redressal Commission Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service Case Title: Mahesh Gugnani Vs. M/S. Bangalore District Consumer Disputes Redressal Commission Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable Case Title: Saurabh Kumar vs The Authorized Signatory, Shine.com Case Number: Consumer Complaint …

Medical Beneficiaries Of Railway Hospital Fall Within Definition of 'Consumer': Delhi State Commission Remands Matter Back To District Commission
6 months, 3 weeks ago

Medical Beneficiaries Of Railway Hospital Fall Within Definition of 'Consumer': Delhi State Commission Remands Matter Back To District Commission

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The Delhi State Consumer Disputes Redressal Commission bench of Justice Sangita Dhingra Sehgal and Pinki held that the medical beneficiaries of the Railway Hospital fall within the definition of the consumer under the Consumer Protection Act, 2019. In response to the District Commission's decision, the Complainant filed an appeal in the Delhi State Consumer Disputes Redressal Commission and argued that …

No Proof Of Pre-Existing Disease, Kangra District Commission Holds Star Health And Allied Insurance Co Liable For Wrongful Repudiation
6 months, 3 weeks ago

No Proof Of Pre-Existing Disease, Kangra District Commission Holds Star Health And Allied Insurance Co Liable For Wrongful Repudiation

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The District Consumer Disputes Redressal Commission, Kangra bench of Hemanshu Mishra, Arti Sood and Narayan Thakur held Star Health and Allied Insurance Co. Ltd liable for deficiency in services due to its unjustified rejection of a genuine claim. The bench held that the Insurance Company repudiated the claim without conducting a proper investigation or obtaining affidavits from treating doctors regarding …

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable
6 months, 3 weeks ago

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable

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The District Consumer Disputes Redressal Commission, Ernakulam bench comprising Shri D.B. held Myntra liable for deficiency in service for failure to resolve the issue with the Complainant's credit points within the promised deadline. Seeking a refund of the credited amount, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Ernakulam, Kerala. Observations of the Commission: The …

Consumer Cases Weekly Round-Up: 27th May To 2 June 2024
7 months ago

Consumer Cases Weekly Round-Up: 27th May To 2 June 2024

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National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report Must Be Due To Arbitrariness: NCDRC Case Title: United India Insurance Co. Ltd Vs. M/S. National Consumer Disputes Redressal Commission Delay In Delivery Of Possession: NCDRC Holds Emaar MGF Land Liable For Deficiency In Service Case Title: Mohan Shyam Dubey Vs. M/S Emaar MGF Land Ltd. National Consumer Disputes Redressal …

Consumer Cases Weekly Round-Up: 20th To 26th May 2024
7 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 20th To 26th May 2024

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National Consumer Disputes Redressal Commission Alerting Insurer About Renewal Of Insurance Is Bank's Responsibility: NCDRC Holds Syndicate Bank Liable For Deficiency In Service Case Title: Bank Manager, Syndicate Bank Vs. Ishwar Dayal The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Syndicate Bank liable for deficiency in service and held that it is the responsibility of …

Consumer Cases Weekly Round-Up: 6th to 12th May 2024
7 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 6th to 12th May 2024

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Supreme Court Consumer Protection Act 1986 | Onus Of Proving That Service Was Availed For 'Commercial Purpose' Is On Service Provider : Supreme Court Case Title: SHRIRAM CHITS PRIVATE LIMITED EARLIER KNOWN AS SHRIRAM CHITS PVT. National Consumer Disputes Redressal Commission Suppression Of Material Facts Makes Policy Voidable At Option Of Insurance Company, NCDRC Dismisses Revision Petition Against Bajaj Allianze …

Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025
8 months ago

Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025

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National Consumer Disputes Redressal Commission NCDRC Holds Experion Developers Liable For Deficiency In Service Case Title: Mitesh Bhalla & Anr. 1196/2018 The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker held Oriental Insurance liable for deficiency in service over wrongful repudiation and delay in settling the insurance claim amount. Delhi Consumer Disputes Redressal Commission …

Consumer Cases Monthly Digest: April 2024
8 months ago

Consumer Cases Monthly Digest: April 2024

Live Law  

National Consumer Disputes Redressal Commission Non-Standard Basis Of Settling Insurance Claims Apply To Both Private And Public Insurance Companies, NCDRC Holds Bajaj Allianz General Insurance Co. District Consumer Disputes Redressal Commission-I, North Delhi North Delhi District Commission Holds Union Bank Of India And PNB Liable For Failure To Provide CCTV Footage To Investigate Failed ATM Transaction District Consumer Disputes Redressal …

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020
8 months, 2 weeks ago

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020

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The District Consumer Disputes Redressal Commission, Ernakulam bench comprising D.B. V and Mrs. Sreevidhia T.N held Flipkart liable for failure to disclose seller information, as mandated under Rule 5 of the Consumer Protection Rules, 2020. Consequently, feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Ernakulam, Kerala and filed a consumer complaint against Flipkart and Zest Money. Observations …

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024
9 months, 1 week ago

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024

Live Law  

National Consumer Disputes Redressal Commission Damages Involving Motor Vehicles Must Be Adjudicated By Motor Accident Claim Tribunal, Consumer Forums Do Not Have Jurisdiction: NCDRC The National Consumer Disputes Redressal Commission bench comprising Mr Justice Sudip Ahluwalia reiterated that Consumer Fora do not have the jurisdiction to entertain claims/damages involving motor vehicles. District Consumer Disputes Redressal Commission-VII, Southwest Delhi Lack Of …

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller
9 months, 1 week ago

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller

Live Law  

The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and D. Madhavi Latha held Thomas Cook liable for deficiency in service and unfair trade practices for refusal to refund the tour package amount, despite the Complainant's medical emergency. While Indigo refunded their airfare due to the medical emergency, Thomas Cook declined to refund …

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement
9 months, 2 weeks ago

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement

Live Law  

The State Consumer Disputes Redressal Commission, Thiruvananthapuram, Kerala bench comprising Mr Ajith Kumar and Sri Radhakrishnan K.R. held the Kerala Chamber of Commerce and Industry liable for deficiency in service for unilaterally cancelling the buyer agreement of the Complainant and for ignoring his legitimate requests. Feeling aggrieved, the Complainant filed a consumer complaint in the State Consumer Disputes Redressal Commission, …

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024
10 months ago

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Live Law  

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. District Consumer Disputes Redressal Commission – I, Hyderabad Recurring Defects In Newly Purchased Laptop, Hyderabad District Commission Orders Lenovo To Refund Purchase Amount And Pay Compensation The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and C. Lakshmi Prasanna held Lenovo India liable for deficiency …

Consumer Cases Monthly Digest: February 2024
10 months ago

Consumer Cases Monthly Digest: February 2024

Live Law  

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. District Consumer Disputes Redressal Commission-III, Hyderabad Hyderabad District Commission Holds …

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court
10 months, 3 weeks ago

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal, Ms Pinki and Mr J.P. Agrawal dismissed a complaint against M/s Angel Broking Limited and gave the option to the Complainant to approach the appreciate civil court. The State Commission observed that the complaint involved complex questions of law and fact, which are better suited for resolution …

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024
11 months ago

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Liable For Unfair Trade Practice The District Consumer Disputes Redressal Commission, Kullu bench comprising Purender Vaidya and Pooja Gupta held HDFC Life Insurance Company liable for deficiency in services for falsely repudiating the claim. …

Consumer Cases Monthly Digest: January 2024
11 months ago

Consumer Cases Monthly Digest: January 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. District Consumer Disputes Redressal Commission, Jind Failure To Pay Insured Crop Damage, Jind District Commission Holds Bajaj Allianz General Insurance Liable For Deficiency Of Service The District Consumer Disputes Redressal Commission, Jind bench comprising …

Consumer Cases Weekly Round Up: 8th To 14th January 2024
11 months, 3 weeks ago

Consumer Cases Weekly Round Up: 8th To 14th January 2024

Live Law  

National Consumer Disputes Redressal Commission Supertech Realtor Held Liable For Delayed Possession: NCDRC Orders Complete Refund Along With 50,000/- As Costs The National Consumer Disputes Redressal Commission presided by Mr. Subhash Chandra as presiding member has allowed a consumer complaint against Supertech Realtor Pvt Ltd. for failing to deliver possession of a booked unit at 'Super Nova' project in Noida …

Annual Digest of Consumer Cases 2023: Part-III
11 months, 4 weeks ago

Annual Digest of Consumer Cases 2023: Part-III

Live Law  

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA Handover Possession Of Flats Or Refund 22.6 Lakhs With Interest: Maharashtra State Commission Holds Someshwar Builders Liable For Deficiency In Service Case Title: Mr. Ravindra Bajirao Galande vs. Shri Someshwar Construction Companys and Developers The Maharashtra State Consumer Commission allowed the complaint filed against Shri Someshwar Builders and Developers and held it liable for …

Annual Digest of Consumer Cases 2023: Part-II
1 year ago

Annual Digest of Consumer Cases 2023: Part-II

Live Law  

MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission. …

Consumer Cases Weekly Round-Up: 25th December To 31st December 2023
1 year ago

Consumer Cases Weekly Round-Up: 25th December To 31st December 2023

Live Law  

National Consumer Disputes Redressal Commission, New Delhi Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim Case Title: New India Assurance Co. Ltd. vs M/S M.R. Ernakulam District Consumer Disputes Redressal Commission, Kerala Ernakulam District Commission Holds Lenovo Liable For Deficiency In Service Case Title: Selvan T.K. Ernakulam District Consumer Disputes Redressal …

Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd.
1 year ago

Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd.

Live Law  

The National Consumer Disputes Redressal Commission, New Delhi bench comprising Mr Ram Surat Ram Maurya and Bhartkumar Pandya held Jai Prakash Associates Ltd. and its subsidiary, Jaypee Sports Int. Further, the Builder's defence that the agreement had an arbitration clause was rejected as it was held that Consumer Forum's remedies stand in addition to the Arbitration and Conciliation Act, 1996. …

Consumer Cases Weekly Round-up: 27th November to 3rd December 2023
1 year, 1 month ago

Consumer Cases Weekly Round-up: 27th November to 3rd December 2023

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Bombay High Court Electricity Connection On Particular Address Not Proof Of Ownership, Legality Of Construction: Bombay High Court Case Title: High Court On Its Own Motion v. State of Maharashtra through Principal Secretary & Ors., Suo Motu Writ Petition No.2/2023 A division bench of Justices Gautam S Patel and Kamal Khata of the Bombay High Court has held that an …

Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee
1 year, 1 month ago

Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee

Live Law  

The State Consumer Disputes Redressal Commission, Punjab bench comprising Mr H.P.S. Mahal and Mrs Kiran Sibal held the Food Corporation of India’s Jalandhar divisional office and Punjab regional office liable for deficiency in service for delaying the disbursement of the medical health scheme claim. Brief Facts: Mr Kuldip Kumar, a retired government employee of the Food Corporation of India, was …

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service
1 year, 2 months ago

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Dharamshala bench comprising Mr Hemanshu Mishra, Ms Arti Sood and Shri Narayan Thakur held Consulting Rooms Private Limited and Harman International Private Limited liable for selling a defective JBL Bluetooth Soundbar and Subwoofer. The complaint sought a direction from the District Commission for the replacement of the defective Soundbar and subwoofer, along with compensation …

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