AI’s Hidden Workers Are Stuck in Dead-End Jobs
Live Mint-- You may have heard that revolutionary AI sits on old-world foundations. “I’ve never met a worker who would tell me, ‘This job gave me the chance to buy my house or send my kids to university,” says Milagros Miceli, a researcher at the Distributed AI Research Institute and Weizenbaum Institute who has worked with scores of data workers across the world. Workers often have to take second jobs or night shifts, says Madhumita Murgia, the AI editor of the Financial Times whose recent book Code Dependent features their stories from across the developing world. and Bulgaria’s Humans in the Loop play a critical role in the AI supply chain, but for years now have typically paid just enough for workers to maintain a living, Murgia and Dr. Miceli say. Recently, platforms like Scale.ai have been looking for more skilled workers, including artists and people with creative-writing degrees to write short stories for training AI systems, according to instruction documents seen by Miceli.