Samadhan Shivir: 10 Gurugram depts fail to resolve grievances
5 months, 1 week ago

Samadhan Shivir: 10 Gurugram depts fail to resolve grievances

Hindustan Times  

A month after the Haryana government introduced the Samadhan Shivir initiative — a scheme to streamline the grievance redressal system through daily camps — 10 key departments in Gurugram have failed to achieve 100% resolution of grievances, officials aware of the matter said on Tuesday. The Municipal Corporation of Gurugram has the highest number of pending complaints, with only 101 of the 336 grievances resolved, the officials said. The deputy commissioner of police also has a significant number of pending grievances, with 90 complaints received — 51 resolved and 39 pending. “I have instructed all departments to resolve the issues within 7 days, failing which I will issue letters and take disciplinary action against the concerned officials,” he said.

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MCG solves nearly half of 884 complaints through grievance camps
2 weeks, 5 days ago

MCG solves nearly half of 884 complaints through grievance camps

Hindustan Times  

Gurugram: The Municipal Corporation of Gurugram has solved about 50% of the 884 complaints it received during grievance redressal camps held by the corporation since October 22, officials said. The Municipal Corporation of Gurugram has solved about 50% of the complaints it received during grievance redressal camps held by the corporation since October 22. During Wednesday’s camp, he addressed issues …

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