With ‘Prime Day’ here, tips for protecting your packages from porch pirates

Package theft is common in California. “While the vast majority of deliveries make it to customers without issue, we recognize package theft is a reality all delivery companies contend with, especially during busy times of year,” said Montana MacLachlan, an Amazon spokesperson. “We encourage anyone who’s been a victim of theft to report the crime to law enforcement and notify Amazon’s Customer Service team so we can provide any assistance possible.” If Step 3 fails, Step 4 is filing a claim with the company that delivered the package — you can do so through its website, and you typically have to file it within 60 days of the scheduled delivery date. To get started on the FedEx site, either log into you FedEx Delivery Manager account or enter the tracking number for the package you’re expecting. It’s a leap of faith, although the company says it has a number of safeguards, such as verifying “the driver, package and package location via multi-step authentication before granting them temporary, one-time access to your garage.” When ordering something online, try to have the shipper require a signature for delivery.