Woolworths makes big change in supermarkets after customer backlash
Daily MailSupermarket giant Woolworths has stopped asking customers to donate to charities at self-service checkouts following widespread frustration. Previously, Woolworths' self-service checkouts prompted shoppers to voluntarily round up their total to the nearest dollar, with the difference being donated to one of its charity partners. Supermarket giant Woolworths has stopped prompting customers to donate to charity at self-service checkouts after widespread frustration Aussies had voiced their anger about the feature since it was introduced in late 2022, as many were starting to feel the squeeze of a cost-of-living crisis However, others supported the feature, arguing that no-one should be offended. A spokesperson previously told Daily Mail Australia that 'customers are given the option to make a small change donation at our self-service checkouts, or they can also purchase a $2 token in store'.