‘WhatsApp Payments not looking to compete as a fintech firm’
3 months, 1 week ago

‘WhatsApp Payments not looking to compete as a fintech firm’

The Hindu  

WhatsApp Payments, Meta’s payment aggregator feature on the messaging app, is not looking to make it as a separate business, but wants it to be more of an enabler for WhatsApp Business, Ravi Garg, Director, Business Messaging, Meta India told The Hindu. During the event, WhatsApp Business unveiled Meta-verfied badges for all small businesses in India beginning September 12 at a cost of ₹639 per month for a standard verification badge in India. In addition, the company also announced ‘WhatsApp Bharat Yatra’, an initiative to skill small businesses in tier 2 and tier 3 cities. WhatsApp Business also introduced customised messages feature to enable better reach for small business owners dependent on messaging apps.

Business India Small Businesses Payment Businesses Meta Whatsapp Garg Whatsapp Business  fintech  india  whatsapp  firm  messaging  small  looking  businesses  verification  garg  payments  feature  compete  business  payment

History of this topic

WhatsApp Bharat Yatra: Meta-owned messaging platform launches initiative for small businesses across India
1 week, 5 days ago

WhatsApp Bharat Yatra: Meta-owned messaging platform launches initiative for small businesses across India

Live Mint  

Meta-owned messaging platform WhatsApp has launched a nationwide initiative, WhatsApp Bharat Yatra, to provide in-person training to small businesses on how to leverage the app’s tools for digital growth and business success. Building Entrepreneurial Capabilities Ravi Garg, Director of Business Messaging at Meta India, emphasised the programme’s importance, stating: “WhatsApp Bharat Yatra is our commitment to helping these businesses unlock …

WhatsApp launches 'Bharat Yatra' to empower small businesses across India
1 week, 6 days ago

WhatsApp launches 'Bharat Yatra' to empower small businesses across India

Hindustan Times  

WhatsApp has launched the "WhatsApp Bharat Yatra," a first-of-its-kind nationwide initiative designed to train in person small businesses on using the platform to grow and connect with customers. The mobile bus tour will cover key business hubs in Haryana's Gurugram, Uttar Pradesh's Noida, and eventually other cities like Agra, Lucknow, Indore in Madhya Pradesh, and Gujarat's Ahmedabad. 'Small businesses backbone …

HSIIDC launches new web portal with a chatbot
9 months, 2 weeks ago

HSIIDC launches new web portal with a chatbot

Hindustan Times  

The Haryana State Industrial and Infrastructure Development Corporation on Wednesday launched a new web portal having a chatbot for real time interaction with end users. As part of this effort, the corporation has already linked its WhatsApp business account with the e-sewa portal to promptly send notifications and communications such as digitally signed RLAs, due payment reminders, water bills, etc. …

WhatsApp adds rival in-app payment options in India commerce push
1 year, 3 months ago

WhatsApp adds rival in-app payment options in India commerce push

The Hindu  

WhatsApp said on Wednesday that it will offer credit card payments and services from rival digital payment providers within its app in India, the latest bet by the Meta-owned service to boost commerce offerings in its biggest market. People shopping on WhatsApp could also pay using popular services like Alphabet Inc’s Google Pay, Paytm and Walmart’s PhonePe but only after …

Meta launches UPI payments for WhatsApp Business messaging in India
1 year, 3 months ago

Meta launches UPI payments for WhatsApp Business messaging in India

The Hindu  

Meta CEO Mark Zuckerberg announced on Wednesday that India would get access to payments via WhatsApp Business messaging, allowing customers to pay businesses on the app with the UPI option of their choice. Zuckerberg made the announcement virtually during the Meta Conversations event focusing on WhatsApp Business, at the Jio World Convention Centre in Mumbai. The accepted payment methods now …

WhatsApp Business Cross 200 Million Users Facebook Instagram Create Account
1 year, 5 months ago

WhatsApp Business Cross 200 Million Users Facebook Instagram Create Account

ABP News  

WhatsApp Business has crossed 200 million users, company CEO Mark Zuckerberg has said. The world's most popular messaging platform is also getting a new paid messaging feature that is aimed to help small businesses easily target new customers. "Soon the 200M+ users of the WhatsApp Business app will be able to create Facebook and Instagram ads to find and connect …

WhatsApp for Business app to soon get ads and personalised message feature, check details here
1 year, 5 months ago

WhatsApp for Business app to soon get ads and personalised message feature, check details here

India Today  

Meta, which owns social media apps including Facebook, Instagram, and WhatsApp, always tries to make its platforms sync together. In a recent update, Meta CEO Mark Zuckerberg announced that the company will soon introduce a new feature, which will allow businesses to create Facebook and Instagram ads on WhatsApp to find new customers. "Soon the 200M+ users of the WhatsApp …

WhatsApp Business crosses 200 million monthly active users globally, introduces new customer connection tools
1 year, 5 months ago

WhatsApp Business crosses 200 million monthly active users globally, introduces new customer connection tools

India TV News  

WhatsApp Business, owned by Meta, has experienced significant growth, reaching over 200 million monthly active users globally, compared to 50 million in 2020. The new feature allows businesses to send personalized messages including the customer's name and customizable call-to-action buttons to specific customer lists. Furthermore, the company has announced plans to enable small businesses worldwide, which primarily operate through the …

Meta to train 10 lakh traders with CAIT leveraging WhatsApp Business
1 year, 5 months ago

Meta to train 10 lakh traders with CAIT leveraging WhatsApp Business

The Hindu  

Meta on Monday entered into a new partnership with Confederation of All India Traders to upskill 10 lakh traders on WhatsApp Business over the next three years. As per Meta survey by IPSOS Public Affairs done in 2022, 91% of surveyed small and medium enterprises currently using digital tools in India reported that messaging apps and tools are a very …

5 Women Entrepreneurs Thriving With The Power Of Simple Technology
1 year, 9 months ago

5 Women Entrepreneurs Thriving With The Power Of Simple Technology

News 18  

This year’s theme for International Women’s Day – “DigitALL” Innovation and technology for gender equality” is in line with the Digital India vision of the Government of India that has been consistent in supporting efforts to bridge the gender-digital-divide to create a truly inclusive and empowered nation. Here are some inspiring stories of women entrepreneurs from across the country who …

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey
1 year, 10 months ago

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey

News 18  

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India …

WhatsApp new feature announced: Find, message and buy from a business
2 years, 1 month ago

WhatsApp new feature announced: Find, message and buy from a business

Hindustan Times  

WhatsApp has rolled out a new feature for its users, which will allow them to ‘Find, Message, and Buy something’ from a business on the instant messaging service. How to find Business on WhatsApp “Starting today, people can search for a brand or small business right on WhatsApp, either by browsing a list of categories or by typing the name. …

Meta Partners With Salesforce For Bringing Businesses On WhatsApp
2 years, 3 months ago

Meta Partners With Salesforce For Bringing Businesses On WhatsApp

News 18  

Meta Founder and CEO Mark Zuckerberg on Tuesday announced a partnership with software company Salesforce where companies on their platform can use WhatsApp business messages to answer customer questions, run marketing campaigns and sell directly in chat. The new integration will help businesses build experiences to chat with customers on WhatsApp, while being able to manage communication directly from the …

Get ready to pay for added features of WhatsApp, Facebook & Instagram: Reports
2 years, 3 months ago

Get ready to pay for added features of WhatsApp, Facebook & Instagram: Reports

Hindustan Times  

Social networking giant Meta is mulling more paid features for its platforms Facebook, Instagram and WhatsApp. The move will put Meta on the same course as other social media giants including Snap Inc and Twitter that launched paid tiers to unlock additional features. The top Meta executive pointed out that in the long term, the company saw paid features becoming …

Get ready to pay for added features of WhatsApp, Facebook & Instagram: Reports
2 years, 3 months ago

Get ready to pay for added features of WhatsApp, Facebook & Instagram: Reports

Hindustan Times  

Social networking giant Meta is mulling more paid features for its platforms Facebook, Instagram and WhatsApp. The move will put Meta on the same course as other social media giants including Snap Inc and Twitter that launched paid tiers to unlock additional features. {{^usCountry}} {{/usCountry}} The move will put Meta on the same course as other social media giants including …

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards
2 years, 6 months ago

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards

News 18  

The central government is mulling a tie up between the India Post Payments Bank and leading messaging platform WhatsApp to offer a host of banking and financial services, a report has said. In a bid to keep up with the digital age, the government may also consider a collaboration between India Post and WhatsApp, to offer even better services within …

WhatsApp for Business gets multi-device support, Cloud API and more
2 years, 7 months ago

WhatsApp for Business gets multi-device support, Cloud API and more

India Today  

Meta CEO Mark Zuckerberg announced that the company is opening WhatsApp to any business of any size around the world with WhatsApp Cloud API. "Today, I am excited to announce that we're opening WhatsApp to any business of any size around the world with WhatsApp Cloud API," said Zuckerberg. Zuckerberg announced that now any business, irrespective of its scale and …

WhatsApp empowers 500 villages in India with access to digital payments
3 years ago

WhatsApp empowers 500 villages in India with access to digital payments

Hindustan Times  

Instant messaging platform WhatsApp announced on Wednesday the ‘Digital Payments Utsav’, its pilot program of empowering 500 villages across Karnataka and Maharashtra with access to digital payments through ‘payments on WhatsApp’. We have started this pilot programme in 500 villages across Karnataka and Maharashtra as part of our mission to take on board the next 500 million into the digital …

WhatsApp gets approval to offer payments service to 40 million users in India
3 years ago

WhatsApp gets approval to offer payments service to 40 million users in India

India Today  

WhatsApp Pay, the messaging app’s payment feature, will soon be available to 40 million users in India. As per Reuters report, the messaging app has got approval from the National Payments Corporation of India to expand its WhatsApp Pay payments service to 40 million users in India. As per sources, WhatsApp isn’t too convinced with the expansion of the feature …

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments
3 years, 3 months ago

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments

India Today  

WhatsApp to soon start rewarding users with cashback for using the Payments feature. It was not revealed whether users will get cashback after their first payment or before they make their first payment using the messaging app. Note that this is limited to UPI Payments in India, you can only get one cashback and you might receive up to Rs …

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India
3 years, 3 months ago

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India

News 18  

Facebook-owned instant messaging platform WhatsApp has launched a new feature to make it possible for users to search for businesses within its app for the first time, the company told Reuters on Wednesday. “This could be … the primary way that people start a commerce process in WhatsApp,” Matt Idema, Facebook‘s vice president of business messaging, said in an interview …

Facebook ties up with Indian firm to provide SMB loans up to ₹50 lakh
3 years, 4 months ago

Facebook ties up with Indian firm to provide SMB loans up to ₹50 lakh

Live Mint  

New Delhi: Facebook is partnering with an Indian online lending firm to help provide loans to small domestic businesses, its country head said on Friday, as part of a push to bring more businesses to advertise on its platform. The social media giant is joining hands with Indifi to help provide loans ranging from Ra 50,00,00 to ₹50, 00,000 at …

WhatsApp users in India can now add Payments Background while sending money through the app
3 years, 4 months ago

WhatsApp users in India can now add Payments Background while sending money through the app

India Today  

WhatsApp has added new updates to its payments feature. The WhatsApp users in India will now be able to add payments background while sending money to their friends from the app. The Facebook-owned messaging app says that the feature will help people in conveying a feeling along with sending money. WhatsApp’s payments background feature looks a lot like Google Pay’s …

WhatsApp appoints ex-Amazon executive to head India payments division
3 years, 5 months ago

WhatsApp appoints ex-Amazon executive to head India payments division

The Hindu  

WhatsApp said on Monday it has hired Manesh Mahatme to head the payments division in India. WhatsApp Pay received approval to operate from the National Payments Corporation of India last November. At present, Google Pay, Walmart’s PhonePe and Paytm capture majority of the UPI market share "We are excited to have Manesh join our WhatsApp India team. Manesh has been …

WhatsApp Pay feature now rolling out to more Indian users
3 years, 5 months ago

WhatsApp Pay feature now rolling out to more Indian users

India Today  

WhatsApp Pay which went live in India in November last year is being rolled out to more users. Many users did not receive the feature immediately after it went live even after updating their app several times but now most users across Android and iOS seem to be getting it finally. WhatsApp Pay, as the name suggests, lets users send …

WhatsApp rival tests cryptocurrency payments
3 years, 8 months ago

WhatsApp rival tests cryptocurrency payments

The Hindu  

Messaging app Signal said it has rolled out the beta build for digital currency payments on its platform. The WhatsApp rival said it is testing the feature with MobileCoin in the U.K. Signal Foundation's co-founder Moxie Marlinspike has been an advisor to the crypto exchange since 2017, according to a Wired report. Signal Payments will link MobileCoin wallet to the …

An antitrust probe to safeguard the rights of our WhatsApp users
3 years, 8 months ago

An antitrust probe to safeguard the rights of our WhatsApp users

Live Mint  

The suo-moto order by the Competition Commission of India to launch an investigation into WhatsApp’s new privacy policy is a landmark and laudably assertive exercise of its statutory role as the guardian of consumer rights and unhindered competition in our market. By taking cognizance of the potential impact of WhatsApp’s policy on Indian consumers, the CCI has rightfully stood up …

Supreme Court Issues Notice On Plea To Ensure 'WhatsApp Pay' Complies With Privacy Guidelines
3 years, 10 months ago

Supreme Court Issues Notice On Plea To Ensure 'WhatsApp Pay' Complies With Privacy Guidelines

Live Law  

The Supreme Court on Thursday issued notice in an Impleadment Application, filed in a plea pertaining to data protection on Unified Payments Interface platforms, which states that WhatsApp Pay is all set to launch full-scale operations in India despite the instant petition being pending before the Court. The impleading application, filed by one Yedhu Menon, who claims to be a …

Online Payment Systems Beyond RBI: A Threat To National Financial Security
3 years, 10 months ago

Online Payment Systems Beyond RBI: A Threat To National Financial Security

Live Law  

"Data is the new oil". Given this backdrop, and the recent developments concerning companies whose activities of using customer data without consent, casts an imminent danger to the privacy, security and even safety of the user in the digital age. The new Privacy Policy and Terms of Use of WhatsApp have mentioned that it shares the customer data with Facebook …

After Musk and Snowden, Paytm CEO urges people to move on to Signal. Says Facebook abusing monopoly
3 years, 11 months ago

After Musk and Snowden, Paytm CEO urges people to move on to Signal. Says Facebook abusing monopoly

India Today  

Paytm founder Vijay Shekhar Sharma has urged users to move to Signal and not fall victim to WhatsApp’s new policy. Here in India, WhatsApp / Facebook are abusing their monopoly & taking away millions of users' privacy for granted. Here in India WhatsApp / Facebook are abusing their monopoly & taking away millions of users' privacy for granted. https://t.co/iCmKoyLc5x — …

WhatsApp Could Be Adding These Cool Features Soon: Multi Device Support, Calls From Your PC And More
3 years, 11 months ago

WhatsApp Could Be Adding These Cool Features Soon: Multi Device Support, Calls From Your PC And More

News 18  

Last year was great for WhatsApp users. The app added a lot of cool new features including WhatsApp Payments, forever mute for WhatsApp Groups, the much-awaited dark mode, expended WhatsApp Group Video and Voice calls as well as Disappearing Messages. According to research firm Statista, as of October 2020, WhatsApp has 2 billion active global users, with Facebook Messenger in …

Bank of Baroda launches WhatsApp service to check balance, mini statement; all you need to know
3 years, 11 months ago

Bank of Baroda launches WhatsApp service to check balance, mini statement; all you need to know

Firstpost  

Bank of Baroda, a Public Sector lender, has announced the launch of banking services on WhatsApp in order to strengthen its service in the digital domain. The services that will be available on WhatsApp include balance inquiry, mini statement, cheque status enquiry, cheque book request, blocking debit card, information of bank’s products and services and registration/application for digital products. AK …

Digital Payments Got A Big Push In India This Year And That Included UPI And Credit Cards
3 years, 11 months ago

Digital Payments Got A Big Push In India This Year And That Included UPI And Credit Cards

News 18  

The year 2020, because of the circumstances as they unfolded, gave digital payments the sort of push that couldn’t have been expected in just less than 12 months. Around the same time, digital payments platform PhonePe confirmed that they had now crossed the 250 million user mark, with 100 million monthly active users and clocked 2.3 billion app session in …

WhatsApp Payment is live for 20 million users in India: Here is how to transfer money
4 years ago

WhatsApp Payment is live for 20 million users in India: Here is how to transfer money

Firstpost  

WhatsApp Payment has been launched with support from banking partners including the State Bank of India, HDFC, ICICI, and Axis Bank. Through the WhatsApp Payment feature, users can safely and easily transfer money, in a similar way to sending a message through WhatsApp. Head of WhatsApp, India, Abhijit Bose said that the company is privileged to partner with SBI, ICICI …

WhatsApp partners with SBI, ICICI, Axis and HDFC Bank for its payment service in India
4 years ago

WhatsApp partners with SBI, ICICI, Axis and HDFC Bank for its payment service in India

Firstpost  

After getting a green signal from the Unified Payments Corporation of India, WhatsApp rolled out its payment services in India for 20 million users last month. The facebook-owned messaging platform, WhatsApp has announced that it has now teamed up with banks like SBI, HDFC, ICICI and Axis Bank for its digital payment service in India. It further added that “with …

WhatsApp Payments Is Now Live With SBI, ICICI Bank, HDFC Bank And Axis Bank For UPI Payments
4 years ago

WhatsApp Payments Is Now Live With SBI, ICICI Bank, HDFC Bank And Axis Bank For UPI Payments

News 18  

WhatsApp Payments feature is now available to up to 20 million users in India for enabling UPI payments. The Facebook owned WhatsApp platform confirms that WhatsApp Payments are now Live with State Bank of India, ICICI Bank, HDFC Bank and Axis Bank, and will enable the National Payments Corporation of India’s Unified Payment Interface system for users to make payments, …

Facebook Fuel For India 2020: Facebook Outlines 2021 Vision With Focus On Small Businesses And UPI
4 years ago

Facebook Fuel For India 2020: Facebook Outlines 2021 Vision With Focus On Small Businesses And UPI

News 18  

Social media giant Facebook has renewed its India focus at the first edition of the Facebook Fuel For India 2020 summit. Facebook has said that the focus areas for 2021 include the focus on small business to help drive the economic recovery in the post COVID era as well as participation in the government’s efforts to push for financial inclusion …

Mukesh Ambani And Mark Zuckerberg In Conversation at Facebook Fuel For India 2020: Key Takeaways
4 years ago

Mukesh Ambani And Mark Zuckerberg In Conversation at Facebook Fuel For India 2020: Key Takeaways

News 18  

Two of the biggest names in the world of business. The two business leaders spoke about the importance of digital connectivity as a means to empower the masses, how small businesses get a much-needed push with the correct technology and tools in place, Jio’s partnership with Facebook as well as India’s Digital India mission and the entrepreneurial journey. Ambani said …

WhatsApp's new 'Carts' feature will let you place orders
4 years ago

WhatsApp's new 'Carts' feature will let you place orders

The Hindu  

Facebook-owned WhatsApp launched a new 'Carts' feature in its Business app, which allows users to add multiple products to place an order. The feature enables users to browse a catalog, select multiple products and send the order as one message to the business, the company said in a statement. Users can also edit the quantity for each product in the …

WhatsApp Payment | How to get started?
4 years, 1 month ago

WhatsApp Payment | How to get started?

The Hindu  

The National Payments Corporation of India approved WhatsApp payments last week, allowing people make and receive payments via the app. They can then select the name of the bank from the drop down list of banks, and then choose the bank account they want to make and receive payments via WhatsApp, and then click Done. They can now open the …

WhatsApp vs Telegram: Which app deserves a spot on your Android or iPhone
4 years, 1 month ago

WhatsApp vs Telegram: Which app deserves a spot on your Android or iPhone

India TV News  

WhatsApp is currently one of the most popular cross-platform instant messaging apps. As per a survey in 2018, WhatsApp had 1.5 billion active users whereas in the same year Telegram reportedly had 200 million monthly active users. This means, there is a high probability that only a fraction of your contacts will be available on Telegram whereas WhatsApp will have …

WhatsApp introduces payment services in India
4 years, 1 month ago

WhatsApp introduces payment services in India

The Hindu  

WhatsApp unveiled payments services in India following approval by the National Payments Corporation of India after a wait that extended for more than two years. However, not all users in India — one of the biggest markets for the unit of Facebook — would be able to access the feature as NPCI had mandated expansion of WhatsApp’s UPI user base …

WhatsApp Pay is Finally Live for Indian Users and Twitter is Paying Back With Hilarious Memes
4 years, 1 month ago

WhatsApp Pay is Finally Live for Indian Users and Twitter is Paying Back With Hilarious Memes

News 18  

The face of digital payments and other transactions is constantly evolving and adding to that, WhatsApp Pay has also rolling out its services for iPhone and Android users in India, meaning now one can now use the messaging application for monetary transactions like other such applications. While WhatsApp Pay had been available to some users for an extended trial period …

WhatsApp Pay now live in India: Link these 5 bank accounts to use service
4 years, 1 month ago

WhatsApp Pay now live in India: Link these 5 bank accounts to use service

Live Mint  

With over 400 million users, WhatsApp has received the National Payments Corporation of India's approval to ‘Go Live’ on UPI in a graded manner. However, the UPI payments service will reportedly be rolled out to 2 crore WhatsApp users initially while the Facebook-owned messaging app has more than 40 crore users in the country. 5 banks WhatsApp has partnered with …

WhatsApp payment service goes live in India
4 years, 1 month ago

WhatsApp payment service goes live in India

The Hindu  

WhatsApp on Friday announced the roll out its payments services in India following approval from the National Payments Corporation of India after about over two years of waiting. However, not all users in India — one of the biggest markets for the U.S.-headquartered tech giant with over 400 million users — will be able to access the feature as NPCI …

WhatsApp Payments gets a nod to allow users make UPI-based payments in India: How to use on Android, iOS?
4 years, 1 month ago

WhatsApp Payments gets a nod to allow users make UPI-based payments in India: How to use on Android, iOS?

India TV News  

After a two-year wait, WhatsApp has finally been allowed to start rolling out its payments service -- WhatsApp Payments -- in India. On IOS, head to the Settings option and select the 'Payments' option In both cases, tap the 'New Payment' option and then the 'Accept and Continue' option Following this, add your bank from the list that pops up, …

WhatsApp starts UPI payments service in India from today
4 years, 1 month ago

WhatsApp starts UPI payments service in India from today

Live Mint  

WhatsApp has started its payments service in India on Friday, the messaging app said in a blog post. WhatsApp, which counts India as its biggest market with more than 400 million users, had been running a peer-to-peer payments service with limited users for over two years, awaiting regulatory approvals. WhatsApp said it had partnered with five Indian banks, ICICI Bank, …

WhatsApp Pay goes live in India: Here is how to use it
4 years, 1 month ago

WhatsApp Pay goes live in India: Here is how to use it

India Today  

WhatsApp Pay is now available for users in India. Expressing his thoughts about launching WhatsApp Pay in India, Facebook CEO and co-founder Mark Zuckerberg said, “We’ve been working on this with the National Payments Corporation of India, who oversee everything to make sure it’s secure and reliable. WhatsApp has five partnered with five leading banks including ICICI Bank, HDFC Bank, …

WhatsApp Pay Gets NPCI Clearance, But You May Still Have To Wait
4 years, 1 month ago

WhatsApp Pay Gets NPCI Clearance, But You May Still Have To Wait

News 18  

WhatsApp Pay, the UPI payment interface by the Facebook owned messaging service has finally received clearance to roll out its services by the National Payments Council of India. WhatsApp’s payment method had started its services on a trial basis in India quite some time ago but had so far failed to receive NPCI’s nod owing to concerns around data localisation …

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