SBI gets pulled for faulty CCTV at ATM in Ambala
6 months, 2 weeks ago

SBI gets pulled for faulty CCTV at ATM in Ambala

Hindustan Times  

District consumer disputes redressal commission, Panchkula, held the State Bank of India “grossly negligent and deficient” for non-functional CCTV cameras of an ATM. “Bank was grossly negligent and deficient and thus cannot be permitted to run away from their basic duty to maintain and keep CCTV camera fitted in the ATM in a perfect working condition without any defects,” ruled the commission’s order while disposing off the complaint of Urmila Sharma, a Pinjore resident. The order added, “The bank was lacking in their duty not only towards the customers but also had failed to follow the directions of government /RBI while not keeping and maintaining the CCTV cameras in order on August 21, 2018.” The commission has also directed SBI regional office, Sector 5, Panchkula, and SBI Ambala Cantt, to pay ₹25,000 as compensation for mental agony and harassment in addition to ₹5,000 as the cost of litigation “jointly and severally”. Customer was negligent: Commission SBI regional office and SBI Ambala Cantt sought dismissal of the complaint alleging negligence on part of the complainant. Thus no liability can be fastened upon the bank for unauthorised use of card.” Holding, Urmila “negligent” while not taking proper care and precautions in keeping the ATM card in her custody, the consumer commission directed SBI to pay only ₹15,750 along with 9%interest from August 22 till realisation.

Card Cctv Pan Pin Pinjore Working Bank Sbi Atm Urmila Negligent Sbi Regional Office Sbi Ambala Cantt  card  complaint  sbi  atm  gets  faulty  working  bank  pulled  cctv  ambala  urmila  negligent

History of this topic

Vishakhapatnam District Commission Holds SBI Liable For Issuing Credit Card And Deducting Unjustified Charges Without Account Holder's Consent
5 months, 4 weeks ago

Vishakhapatnam District Commission Holds SBI Liable For Issuing Credit Card And Deducting Unjustified Charges Without Account Holder's Consent

Live Law  

The District Consumer Disputes Redressal Commission-II, Visakhapatnam bench of Smt. P Vijaya Durga and Sri Karaka Ramana Babu held 'SBI Cards & Payment Services' liable for deficiency in service and unfair trade practices for issuing a credit card without the account holder's consent, which subsequently led to unjustified charges, wrongful deductions, and illegal collection of amounts. Feeling aggrieved, the Complainant …

Absence Of Transaction Alert SMS, Chandigarh District Commission Holds SBI Card Liable For Failure To Avoid Unauthorized Transactions
8 months ago

Absence Of Transaction Alert SMS, Chandigarh District Commission Holds SBI Card Liable For Failure To Avoid Unauthorized Transactions

Live Law  

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8 months, 4 weeks ago

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Live Law  

The District Consumer Disputes Redressal Commission-VII, Southwest Delhi bench comprising Suresh Kumar Gupta and Ramesh Chand Yadav held Punjab National Bank liable for deficiency in services for failure to failure to adequately investigate the unauthorized transactions from the Complainant's account and preserve crucial evidence. Observations by the District Commission: The District Commission held that the transactions on 23.09.2012, involving four …

Banks Ought To Investigate Fraudulent Transactions Per RBI Guidelines, Panchkula District Commission Holds SBI Liable
10 months ago

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Live Law  

The District Consumer Disputes Redressal Commission, Panchkula bench comprising Satpal, Dr Sushma Garg and Dr Barhm Parkash Yadav held State Bank of India liable for deficiency in services for its failure to provide safety and security of electronic banking transactions which resulted in unauthorized transactions of Rs. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Panchkula, Haryana …

₹23 lakh cash looted from SBI ATM in Bihar’s Gopalganj: Police
10 months, 3 weeks ago

₹23 lakh cash looted from SBI ATM in Bihar’s Gopalganj: Police

Hindustan Times  

Bettiah: As much as Rs.23 lakh cash was stolen from an ATM in Bihar’s Gopalganj district on Thursday early morning, police said. ATM According to the police, the accused persons broke open a State Bank of India ATM in Gopalganj’s Nauraniya area around 4.30am. The accused broke open the ATM using a gas cutter and walked away with Rs.23.51 lakh, …

Bank officials left confused after ATMs robbed with no sign of tampering in Chennai
3 years, 6 months ago

Bank officials left confused after ATMs robbed with no sign of tampering in Chennai

India Today  

The Greater Chennai Police received multiple complaints that ATMs of State Bank of India were robbed at Velachery, Tharamani, Valasaravakkam and Ramapuram in Chennai. However, the ATMs showed no signs of tampering and no robbery alerts were raised, leaving bank officials and the police confused. The complaints were made when bank officials, during a routine tally, discovered that the cash …

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