Delta Air Lines faces U.S. investigation over handling of system outage
5 months ago

Delta Air Lines faces U.S. investigation over handling of system outage

LA Times  

Delta has fared the worst among U.S. carriers, with most other airlines getting back on track over the weekend after an outage Friday caused by CrowdStrike Holdings Inc. disrupted systems across numerous industries worldwide. Delta Air Lines Inc. is under investigation by U.S. authorities over its handling of a technology glitch that has led to thousands of canceled flights. Delta has fared the worst among U.S. carriers, with most other airlines getting back on track over the weekend after systems across numerous industries worldwide were disrupted by an outage Friday caused by CrowdStrike Holdings Inc. Delta is “fully cooperating” with the investigation and remains “entirely focused” on restoring operations, the airline said in an emailed statement. By comparison, rival carriers American Airlines Group Inc., United Airlines Holdings Inc. and Southwest Airlines Co. combined had canceled fewer than 100 flights Tuesday.

Air Lines Delta  investigation  holdings  outage  system  worst  handling  lines  flights  faces  air  canceled  weekend  worldwide  airlines  carriers  delta  transportation

History of this topic

Microsoft CrowdStrike IT outage | Delta facing class action lawsuit; customers seeking refunds
4 months, 2 weeks ago

Microsoft CrowdStrike IT outage | Delta facing class action lawsuit; customers seeking refunds

The Hindu  

Delta Air Lines is facing a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month. Transportation Secretary Pete Buttigieg said last month that the department would also examine Delta’s customer service, including “unacceptable” lines for assistance and reports that unaccompanied minors were stranded at airports. Delta CEO Ed Bastian previously said …

Microsoft hits back at Delta after the airline said last month’s CrowdStrike outage cost it $500 million
4 months, 2 weeks ago

Microsoft hits back at Delta after the airline said last month’s CrowdStrike outage cost it $500 million

The Hindu  

Microsoft is joining cybersecurity software firm CrowdStrike in fighting back against Delta Air Lines, which blames the companies for causing several thousand cancelled flights following a technology outage last month. “Your letter and Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation,” Microsoft lawyer Mark Cheffo said in a letter to Delta attorney David Boies. …

Delta CEO says airline is facing $500 million in costs from global tech outage
4 months, 3 weeks ago

Delta CEO says airline is facing $500 million in costs from global tech outage

LA Times  

Passengers wait in line for assistance at the Delta terminal on July 19 at Logan International Airport in Boston. Delta Chief Executive Ed Bastian says the airline is facing $500 million in costs for the global technology breakdown that happened earlier this month. Delta Air Lines Chief Executive Ed Bastian says the airline is facing $500 million in costs related …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

Hindustan Times  

U.S. regulators are investigating why Delta Air Lines failed to recover as quickly as other airlines from a global technology breakdown and whether Delta's treatment of passengers stranded by canceled and delayed flights violated federal rules. US is investigating Delta's flight cancellations and faltering response to global tech outage Transportation Secretary Pete Buttigieg on Tuesday announced the investigation into Delta's …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Delta cancellations investigated by US after global tech outage
5 months ago

Delta cancellations investigated by US after global tech outage

Associated Press  

U.S. regulators are investigating why Delta Air Lines failed to recover as quickly as other airlines from a global technology breakdown and whether Delta’s treatment of passengers stranded by canceled and delayed flights violated federal rules. Transportation Secretary Pete Buttigieg on Tuesday announced the investigation into Delta’s response to the outage, which he said has affected more than half a …

US regulators investigate Delta as it struggles to recover from outage
5 months ago

US regulators investigate Delta as it struggles to recover from outage

Al Jazeera  

The collapse at Delta is stunning for an outfit that was widely viewed as the best big US airline. United States regulators are investigating how Delta Air Lines is treating passengers affected by cancelled and delayed flights as the airline struggles to recover from a global technology outage. Transportation Secretary Pete Buttigieg announced the Delta investigation on the X social …

Most airlines except one are recovering from the CrowdStrike tech outage. The feds have noticed
5 months ago

Most airlines except one are recovering from the CrowdStrike tech outage. The feds have noticed

Associated Press  

Delta Air Lines struggled for a fourth straight day to recover from a worldwide technology outage caused by a faulty software update, stranding tens of thousands of passengers and drawing unwanted attention from the federal government. The airline’s chief executive said it would take “another couple days” before “the worst is clearly behind us.” Delta’s chief information officer said Monday …

Delta Air Lines says cancellations continue as it tries to restore operations after tech outage
5 months ago

Delta Air Lines says cancellations continue as it tries to restore operations after tech outage

Associated Press  

NEW YORK — Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights. Delta Chief Executive Ed Bastian said in a message to customers Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. “I …

Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft
5 months ago

Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft

Hindustan Times  

A global tech outage that was related to a software update by cybersecurity firm CrowdStrike affected nearly 8.5 million Microsoft devices, Microsoft said in a blog post on Saturday. Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft "We currently estimate that CrowdStrike's update affected 8.5 million Windows devices, or less than one percent of all Windows machines," it said …

Microsoft outage: 81 domestic flights delayed in Chennai
5 months ago

Microsoft outage: 81 domestic flights delayed in Chennai

New Indian Express  

CHENNAI: Air passengers at the Chennai International Airport were caught off-guard on Friday as flight schedules were hit by a major disruption in Microsoft Corporation’s cloud services. A Chennai airport official said that services of several airlines, including IndiGo, Akasa, SpiceJet, Air Asia and Air India Express, were hit. The airlines initiated manual check-ins to minimise disruption to passengers and …

Flights delayed as Microsoft outage impacts airlines ops
5 months ago

Flights delayed as Microsoft outage impacts airlines ops

Hindustan Times  

Several flights were delayed and one was cancelled at the Pune airport Friday afternoon following the global outage in Microsoft applications that affected air services across the world. The airlines were forced to carry out operations manually and it resulted in flight delays and one was cancelled,” said Santosh Dhoke, director, Pune airport. Murlidhar Mohol, minister of state for civil …

Microsoft Outage: 'We Are Aware & Working Closely With CrowdStrike,' Says CEO Satya Nadella
5 months ago

Microsoft Outage: 'We Are Aware & Working Closely With CrowdStrike,' Says CEO Satya Nadella

News 18  

Microsoft Outage LIVE: Microsoft Confirms The 365 Apps And Service Outage Has Now Been Fixed Microsoft has finally shared a positive update on the major global IT outage that has affected millions. Microsoft Windows Outage LIVE: Indigo Cancels 40 Flights From Delhi Airport Today Indigo airlines on Friday cancelled 40 flights from Delhi Airport due to the Microsoft outage, said …

Your flight was canceled by the technology outage. What do you do next?
5 months ago

Your flight was canceled by the technology outage. What do you do next?

Associated Press  

Air travelers became the face of the widespread technology outage Friday as they posted pictures on social media of crowds of people stranded at airports in Europe and the United States. Airlines said the outage affected many systems, including those used to check in passengers, calculate aircraft weight and communicate with crews in the air. That’s because many flights are …

American Airlines and Delta ground ALL flights as 911 and hospital systems go down across the US after worldwide tech outage
5 months ago

American Airlines and Delta ground ALL flights as 911 and hospital systems go down across the US after worldwide tech outage

Daily Mail  

A widespread Microsoft outage disrupted flights, hospitals, banks, media outlets and other companies around the world today, triggering chaos for millions of businesses and institutions reliant on the widely used software. American Airlines planes stand at a LaGuardia Airport terminal Customers travelling with the carriers said on social media their pilots had told them systems were down and that all …

Microsoft global outage: How banks, airlines and airports worldwide were affected? DETAILS
5 months ago

Microsoft global outage: How banks, airlines and airports worldwide were affected? DETAILS

India TV News  

Microsoft outage: In an unprecedented situation, Microsoft users worldwide have experienced an outage, which impacted various services, including Microsoft Teams, Windows 365, and OneDrive, according to reports. Aviation sector Several airports and airlines across the world reported disruptions in services and warned of delays, cancellations or switched to manual check-in due to the massive IT outage. Berlin airport temporarily halted …

US airlines begin resuming operations after global IT outage
5 months ago

US airlines begin resuming operations after global IT outage

New Indian Express  

WASHINGTON: Multiple US airlines said they were beginning to resume operations on Friday following a major worldwide computer systems outage that grounded or delayed thousands of flights across the country. At Dulles International Airport outside of Washington, Evyn Garson told AFP she and her family had been trying to travel to Florida for a wedding, but now "feel kind of …

How Blue Screen of Death wreaked havoc in 12 hours of Microsoft outage
5 months ago

How Blue Screen of Death wreaked havoc in 12 hours of Microsoft outage

India Today  

At 6 pm on Friday on the East Coast in the US, it seemed the world had come to a stop. The outage of Microsoft operating system hit various sectors in the US, leaving essential services hindered for at least 12 hours. Microsoft acknowledged the issue and said they are, “working on rerouting the impacted traffic to alternate systems to …

United Airlines says the outage that held up departing flights was not a cybersecurity issue
1 year, 3 months ago

United Airlines says the outage that held up departing flights was not a cybersecurity issue

Associated Press  

United Airlines said Tuesday that a software update triggered a glitch that forced it to halt departures nationwide, briefly crippling one of the nation’s biggest carriers on a busy travel day. The Federal Aviation Administration, which runs the nation’s airspace, said United asked it to stop the airline’s departures nationwide. However, more than 350 United flights were delayed — 13% …

All flights across US grounded over massive system outage
1 year, 11 months ago

All flights across US grounded over massive system outage

India Today  

Nearly 1000 flights across the United States, according to a tracker website FlightAware, have been affected by a massive computer outage, leaving travellers stranded across the country and outside. Live map at https://t.co/1hk0cAeBPB pic.twitter.com/YlF5I0Ga0t — Flightradar24 January 11, 2023 The FAA system that alerts pilots and other flight personnel about hazards or any changes to airport facility services and relevant …

Airlines cancel flights due to COVID staffing shortages
2 years, 11 months ago

Airlines cancel flights due to COVID staffing shortages

Associated Press  

NEW YORK — Airlines canceled hundreds of flights as the omicron variant jumbled schedules and drew down staffing levels at some carriers during the busy holiday travel season. American Airlines said it had “nothing to report,” while Southwest Airlines said “things are running smoothly.” JetBlue, which FlightAware said had canceled nearly 150 flights over Friday and Saturday, did not respond …

Discover Related