Billions in benefits going unpaid as PIP claimants lose out the most - DWP news

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please get in touch via email at: albert.toth@independent.co.uk “Reporting accurate information and providing evidence may change the amount of benefit people are eligible for and in some circumstances, they may be eligible for more money,” the DWP said in May. The official DWP position is that legal entitlement only begins when they are informed of “a change in circumstances or provide evidence to support their entitlement.” Rachael Walker, Policy and Research Director at Policy in Practice says for PIP claimants “there’s only really one way to maximise your payments. “I don’t think the message has really got across to people that once you’re on PIP, there’s another level you can get,” says Ms Walker. “DWP is undertaking a Service Modernisation Programme which is designed to address these issues and improve customer service.” The report comes after Policy in Practice found that nearly £23 billion benefits is going unclaimed a year.