Lufthansa IT Meltdown Strands Thousands of Passengers Worldwide
News 18FRANKFURT:An IT failure at Lufthansa stranded passengers and forced flights to Germany’s busiest airport to be cancelled or diverted on Wednesday, with the airline blaming botched railway engineering works that damaged broadband cables. Lufthansa and Germany’s national train operator blamed the problem on third-party engineering works on a railway line extension that took place on Tuesday evening, when a drill cut through a Deutsche Telekom fibre optic cable bundle. That caused passenger check-in and boarding systems at Lufthansa to seize up on Wednesday morning and prompted German air traffic control to suspend incoming flights, though these have since resumed. In a tweet, Lufthansa said: ”As of this morning the airlines of the Lufthansa Group are affected by an IT outage, caused by construction work in the Frankfurt region.” Deutsche Telekom said in a statement: ”Two cables have already been repaired overnight by our technical team and many customers are already back online,” adding the situation was improving continuously.
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