I’m in the Amazon Prime of my life, but I won’t get fooled again
1 year, 9 months ago

I’m in the Amazon Prime of my life, but I won’t get fooled again

The Independent  

In legal proceedings initiated last week, Amazon has been accused by America’s Federal Trade Commission of effectively tricking consumers into signing up for Prime accounts. There was also a time, possibly when I briefly thought it was useful to get anything I ordered on Amazon within 10 minutes of clicking “buy”, that I genuinely thought I needed my own Prime account. I still had my standard Amazon account, which was fine except when I forgot that some goods might take a week to arrive and thus caused disappointment on a child’s birthday. I had, to deploy the language of the Federal Trade Commission been “trapped” by the “dark patterns” of the Amazon purchase process, accidentally clicking on the wrong button on the website when I’d tried to buy without Prime.

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History of this topic

Amazon Prime Day is a big event for scammers, experts warn
8 months, 2 weeks ago

Amazon Prime Day is a big event for scammers, experts warn

Associated Press  

NEW YORK — Amazon Prime Day is here, and experts are reminding consumers to be wary of scams. But phishing attempts increase amid the heavy spending seen during significant sales events, whether it’s Black Friday or Prime Day, according to the Better Business Bureau. Amazon’s Knapp has said that with artificial intelligence “starting to leak in,” the scams targeting e-commerce …

Mexican regulators tell Amazon to wall off Prime TV, reveal its algorithms and open up delivery
1 year, 1 month ago

Mexican regulators tell Amazon to wall off Prime TV, reveal its algorithms and open up delivery

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Mexican regulators have ordered online …

It’s Surprisingly Easy to Live Without an Amazon Prime Subscription
1 year, 2 months ago

It’s Surprisingly Easy to Live Without an Amazon Prime Subscription

Slate  

This article is from Big Technology, a newsletter by Alex Kantrowitz. I still regularly buy things from Amazon with free shipping, but I’m happily out on Prime. Related From Slate How I Get High-Quality Workout Gear Without Paying Full Price After canceling Prime, I’ve been able to reevaluate the necessity of that ultra-fast, always-free shipping and have found it mostly …

Amazon defends Prime program in bid to defeat FTC lawsuit
1 year, 5 months ago

Amazon defends Prime program in bid to defeat FTC lawsuit

The Hindu  

Amazon.com has denied duping millions of subscribers to its Amazon Prime service, asking a U.S. judge in Seattle to dismiss a Federal Trade Commission lawsuit that the ecommerce giant said "fails in its entirety." Attorneys for Amazon on Wednesday urged U.S. District Judge John Chun to dismiss the FTC's claims that the company had tricked consumers into enrolling for Prime …

Amazon imposes new fees on sellers who ship their own products to customers
1 year, 7 months ago

Amazon imposes new fees on sellers who ship their own products to customers

Associated Press  

Amazon will impose new fees on third-party sellers who ship their products to customers instead of using the company’s fulfillment service. Effective October 1, the company will get a 2% cut of every product sold by merchants that are members of Amazon’s Seller Fulfilled Prime Program, or a minimum of $0.25 per item, according to a notice sent by the …

Amazon sued by U.S. regulator over thwarting attempts to cancel Prime membership
1 year, 9 months ago

Amazon sued by U.S. regulator over thwarting attempts to cancel Prime membership

The Hindu  

Amazon has been sued by the Federal Trade Commission after it “knowingly duped millions of consumers” into signing up for an Amazon Prime membership and then made it difficult for them cancel the service, according to a press release from the FTC on Wednesday. The release said that for years, Amazon has used ‘dark patterns’ or user interface manipulations in …

Amazon accused of duping millions of customers over Prime sign-ups by US Federal Trade Commission
1 year, 9 months ago

Amazon accused of duping millions of customers over Prime sign-ups by US Federal Trade Commission

ABC  

Amazon has been accused of enrolling millions of consumers into its paid Prime subscription without their consent and making it hard for them to cancel. Key points: Amazon changed its Prime cancellation process in April but "violations are ongoing" It still takes users at least five clicks to cancel membership Amazon says the claims are false The US Federal Trade …

Amazon is accused of enrolling consumers into Prime without consent and making it hard to cancel
1 year, 9 months ago

Amazon is accused of enrolling consumers into Prime without consent and making it hard to cancel

Associated Press  

NEW YORK — Amazon was sued Wednesday by the Federal Trade Commission for allegedly engaging in a yearslong effort to enroll consumers without consent into Amazon Prime and making it difficult for them to cancel their subscriptions. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC Chair …

The FTC sues Amazon over hard-to-cancel Prime memberships
1 year, 9 months ago

The FTC sues Amazon over hard-to-cancel Prime memberships

NPR  

The FTC sues Amazon over hard-to-cancel Prime memberships Federal regulators have sued Amazon, alleging that the company for years "tricked" people into buying Prime memberships that were purposefully hard to cancel. SELYUKH: So they say Amazon for years used, quote, "manipulative, coercive or deceptive tactics," designing its platform to get people to sign up for Prime even if they maybe …

Amazon duped millions of people into enrolling in Prime: US FTC
1 year, 9 months ago

Amazon duped millions of people into enrolling in Prime: US FTC

Al Jazeera  

FTC alleged that Amazon used ‘manipulative, coercive’ interface designs to trick users into enrolling in auto-renewal. The FTC said Amazon used “manipulative, coercive or deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions”. The FTC said that “one of Amazon’s primary business goals – and the primary business goal of Prime – …

FTC accuses Amazon of tricking consumers into signing up for Prime
1 year, 9 months ago

FTC accuses Amazon of tricking consumers into signing up for Prime

LA Times  

An Amazon Prime delivery vehicle is seen in downtown Pittsburgh on March 18, 2020. The Federal Trade Commission sued Amazon on Wednesday for what it called a years-long effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions. In a complaint filed in the U.S. District Court for the Western …

What is a 'subscription trap' and how can Australians avoid it?
1 year, 11 months ago

What is a 'subscription trap' and how can Australians avoid it?

ABC  

From streaming services to exercise apps to dating site memberships, have you lost count of how many paid subscriptions you've signed up for? "We used to get our milk delivered — that was a subscription — also newspapers and magazines … but it's really exploded over the last decade," Grimmer tells ABC RN's Life Matters. Grimmer says the "subscription economy" …

Amazon to allow Prime users to unsubscribe
2 years, 8 months ago

Amazon to allow Prime users to unsubscribe

The Hindu  

U.S. online retail giant Amazon has made it easier for users to cancel their subscriptions to its fast shipping club Prime with just two clicks, following complaints from consumer groups, the European Commission said on Friday. European Consumer Organisation, the Norwegian Consumer Council and the Transatlantic Consumer Dialogue took their grievances to the EU executive in April last year. They …

Amazon to let other online retailers offer Prime delivery service directly on their sites
2 years, 11 months ago

Amazon to let other online retailers offer Prime delivery service directly on their sites

CNN  

CNN Business — Amazon announced Thursday that it will let third-party merchants offer Prime membership benefits such as free and fast shipping directly to Prime customers through their own online stores rather than solely through the e-commerce giant’s platform. Prime subscription members will see the Prime logo on eligible products in other merchants’ online stores, and they can choose to …

Amazon discontinues one-month Prime subscription plan worth Rs 129, will no longer offer free trial
3 years, 10 months ago

Amazon discontinues one-month Prime subscription plan worth Rs 129, will no longer offer free trial

India Today  

OTT platform Amazon Prime will not allow users to buy the one-month subscription plan worth Rs 129. Amazon has updated on its FAQ page that it will be discontinuing certain plans because the banks will not be able to process any new requests for automated payments on your credit/debit cards. “Please note that effective 1 April 2021, owing to a …

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